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wholistics

@wholistics

Leading design for GOV.UK One Login, GDS - prev ODI, MS • emergence in fragments • from the mountains ⛰️• ALD, ADHD, Dyslexic • views my own

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03.10.2024
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Latest posts by wholistics @wholistics

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Claude Code Tutorial (Free Course) | No Coding Required – CC for Everyone Learn Claude Code IN Claude Code! Free Claude Code tutorial — no coding required. Master AI agents, file ops, and vibe coding. Hands-on, no videos.

Came across ccforeveryone.com

01.03.2026 11:48 👍 2 🔁 0 💬 1 📌 0
Quick Check Needed

We're looking for a senior graphic designer to join our team. You'll be working on various things, including our product, brand, and new wallet app. It's a brilliant team, with brilliant people working on critical things that millions of people will use.

Salary
£55,403 - £73,702

07.08.2025 08:03 👍 1 🔁 6 💬 0 📌 0
A screenshot of the "Doing open" web page, it's a lilac background with black text

A screenshot of the "Doing open" web page, it's a lilac background with black text

I’m often asked for examples of good ‘working in the open’ - so I’ve made a list of some of my favourites, and I’ll do my best to keep it updated as I hear about new ones. It’s called “Doing open”

gilest.org/doingopen/

24.07.2025 10:58 👍 21 🔁 8 💬 0 📌 4

Nice to see such shifts. When designers get closer to the medium their work lives in, the whole process gets clearer for everyone involved.

Training and support are key to making this real. Kudos @frankieroberto.com and team.

21.07.2025 20:36 👍 2 🔁 0 💬 0 📌 0
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Preview of Camp Digital 'Working in the Open' talk · Luma I'm doing some last minute working out the kinks and the timings of my #CampDigital talk (https://www.nexerdigital.com/campdigital/2025/matt-jukes/) I might…

If anybody is free Monday afternoon at 3pm I'm going to do my final preview of my #CampDigital talk to work out the final kinks and timings - I might be talking to myself but it would be nice to have a little audience so I don't feel insane!

lu.ma/x0oh5wm8

26.06.2025 11:31 👍 9 🔁 9 💬 8 📌 5

Always admired IF’s work, and @sarahtgold.bsky.social just launched some epic roles 🔥

25.06.2025 05:44 👍 3 🔁 2 💬 0 📌 0

That’s stunning mate!

26.05.2025 20:54 👍 1 🔁 0 💬 0 📌 0

Probably not quite what you’re looking for but been using the term adaptive journey internally to describe dynamic triaging

29.04.2025 12:41 👍 0 🔁 0 💬 0 📌 0
Quick Check NeededGOV.UK

We're continuing to grow our UCD team on One Login at GDS, and are looking for a Technical Writer to join the team. I'm a bit biased, but we're a brilliant team working on really important things.

10.04.2025 09:57 👍 4 🔁 4 💬 0 📌 0

That’s really powerful and beautifully put. It resonated deeply—thank you for sharing.

08.04.2025 21:39 👍 1 🔁 0 💬 1 📌 0
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Creating interactive design documentation for GOV.UK One Login At GOV.UK One Login, we've tackled a significant challenge: helping government teams understand our constantly evolving digital identity service.

We wrote a thing on how we’re making inner workings of GOVUK One Login more visible and by doing so improving consistency, bringing shared understanding, contributing towards joined-up experiences.

02.04.2025 19:39 👍 1 🔁 0 💬 0 📌 0

We’re designing for inclusion at scale while building one of the most sustainable government digital services in operation.

If you have any questions, please reach out. We’ll also be holding a virtual recruitment event on Thursday 3rd April at 12:00-13:00 to go through the roles in more detail.

27.03.2025 20:00 👍 0 🔁 0 💬 0 📌 0
Quick Check NeededGOV.UK

We’re hiring 3x Senior Interaction Designers

From single sign-on, identity proofing to verifiable credentials, you’ll have the opportunity to work on some complex and impactful digital transformation work in government.

27.03.2025 20:00 👍 4 🔁 6 💬 1 📌 1
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Remove content related to 1/20/25 EO by thisisdano · Pull Request #3078 · uswds/uswds-site Summary Removed report link and introduction. Removed content related to the January 20, 2025 Executive Order, "Ending Radical And Wasteful Government DEI Programs And Preferencing". This...

The US Web Design System deletes info on inclusive design, in response to the Executive order "Ending Radical And Wasteful Government DEI Programs...".
github.com/uswds/uswds-...

Why not use the Inclusive Design principles instead:
inclusivedesignprinciples.info

#accessibility #a11y #inclusion

30.01.2025 18:34 👍 61 🔁 39 💬 5 📌 9

Just saw the news — I’m in complete shock. Thinking of everyone feeling this loss.

14.01.2025 01:51 👍 1 🔁 0 💬 0 📌 0

No way!! This is such a devastating news 😭

14.01.2025 01:11 👍 1 🔁 0 💬 0 📌 0

Hope one of these fits 😅

“user journey meets lived experience”
“lived experience eats user journey for brekkie”
“user journey hits lived experience”

09.12.2024 10:22 👍 1 🔁 0 💬 0 📌 0

“We need to build our skills and confidence in making the case for service design using numbers, talking about money and framing it as ROI (return on investment)…”

A must-read for anyone looking to quantify UCD value — loads of insights from @ignaciaorellana.bsky.social and @claragt.bsky.social

03.12.2024 21:20 👍 3 🔁 0 💬 1 📌 0

Don't scale a solution that works; create a solution that works at scale..

A thoughtful perspective from Pramod Varma - this brings inclusivity, accessibility, transparency and interoperability to the foundation of service delivery and demands looking at edge cases.

28.11.2024 17:36 👍 2 🔁 0 💬 0 📌 0
Power must be analyzed as something which circulates, or rather as something which only functions in the form of a chain. It is never localized here or there, never in anybody's hands, never appropriated as a commodity or piece of wealth.


Power is employed and exercised through a net-like organization. And not only do individuals circulate between its threads; they are always in the position of simultaneously undergoing and exercising this power. They are not only its inert and consenting target; they are always also the elements of its articulation. In other words, individuals are the vehicles of power, not its points of application.


... One needs to investigate historically, and beginning from the lowest level, how mechanisms of power have been able to function.


- Michel Foucault

Power must be analyzed as something which circulates, or rather as something which only functions in the form of a chain. It is never localized here or there, never in anybody's hands, never appropriated as a commodity or piece of wealth. Power is employed and exercised through a net-like organization. And not only do individuals circulate between its threads; they are always in the position of simultaneously undergoing and exercising this power. They are not only its inert and consenting target; they are always also the elements of its articulation. In other words, individuals are the vehicles of power, not its points of application. ... One needs to investigate historically, and beginning from the lowest level, how mechanisms of power have been able to function. - Michel Foucault

Foucault sees power as a decentralised, dynamic process embedded in social relationships.

I see it as crucial for the well-being of nodes in a system to avoid consolidating power, as it disrupts both the circulation within the network and the internal flow of the node itself, harming both sides.

28.11.2024 08:01 👍 2 🔁 0 💬 0 📌 0
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Open Finance Revisited: Strengthening Data Governance with Cryptographic Privacy and Auditability - HedgeDoc <!-- # Privacy and Auditability by Design: Re-Visiting Open Finance --> # Open Finance Revisited: S

An interesting paper exploring the architecture of Open Banking, Open Finance, and Open Data.

The consent-driven ecosystem is radical, with consent at its core, giving power back to users – DPI thinking in play.

It also touches on interoperability, cryptographic safeguards, and auditability.

27.11.2024 14:19 👍 3 🔁 0 💬 0 📌 0
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Jailbreaking LLM-Controlled Robots The recent introduction of large language models (LLMs) has revolutionized the field of robotics by enabling contextual reasoning and intuitive human-robot interaction in domains as varied as manipula...

The paper shows how easily LLM-powered robots can be jailbroken, overriding safety protocols. It even ignores basic sanitisation.

Edge case testing in an inherently probabilistic environment is both too late and too narrow.

Ethics must be foundational—not a patch post-deployment.

26.11.2024 08:23 👍 4 🔁 1 💬 0 📌 1
Screenshot of my Bluesky profile, showing @nicolo-ribaudo.github.io as the handle

Screenshot of my Bluesky profile, showing @nicolo-ribaudo.github.io as the handle

Developers, do you want to verify yourself here but don't have a personal domain? You can use your GitHub account! 🦋🐱

I temporarily renamed myself to @nicolo-ribaudo.github.io :)

23.11.2024 16:51 👍 900 🔁 339 💬 38 📌 72

Shifting from standard to probabilistic distributions will bring more uncertainty and chaos to users. This will be a challenge as systemic-algo models become more vague, potentially perpetuating systemic discrimination and blind spots. UCD practice should remain at the core.

23.11.2024 16:34 👍 1 🔁 0 💬 0 📌 0
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Ringing in success with the GOV.UK One Login contact centre Our new blog post looks at the GOV.UK One Login contact centre, which was launched to help users access the services they need.

Equitable outcomes in service delivery often require looking beneath the surface, constantly learning and improving. A nice read on the one year contact centre journey. Loads of work went into this.

Glad to play a small role and work with @sconner.net @priyanca.bsky.social

23.11.2024 10:40 👍 5 🔁 1 💬 0 📌 0

This!

21.11.2024 16:56 👍 0 🔁 0 💬 0 📌 0
Our Mistakes This page logs mistakes we've made, ways in which our organization has failed or currently fails to live up to our values, and lessons we've learned. This page focuses on issues that could affect the ...

This is very cool, a "mistakes" page on an organisation's website, where they issue reports on mistakes made and lessons learnt. First time I've seen this

www.givewell.org/about/our-mi...

17.11.2024 14:57 👍 3 🔁 3 💬 0 📌 0

Every user interaction is processed by their nervous system, activating a sympathetic or parasympathetic response. For me, inclusive design practice means be open, humble, empathy and continuously aware of own blind spots. Context and lived experience are key to design mindful, adaptive interfaces.

17.11.2024 10:50 👍 3 🔁 0 💬 0 📌 0

Get to work with Shaun everyday, his exceptional 💚

13.11.2024 13:13 👍 2 🔁 0 💬 0 📌 0

Thank you, for building a strong foundation - I’m just walking in the path of giants really 😇

13.11.2024 11:53 👍 1 🔁 0 💬 1 📌 0