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Mike Gerholdt

@mikegerholdt

Empowering Salesforce Admins through storytelling, strategy & community. Host of the Salesforce Admins Podcast. Helping admins lead, not just keep up.

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15.11.2024
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Latest posts by Mike Gerholdt @mikegerholdt

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How Can Admins Influence the Salesforce Product Roadmap? - Salesforce Admins Admins: Influence the Salesforce roadmap! Rebecca Sherrill & Shelly Erceg discuss RoadmapExchange & Idea Insights updates.

Admins, your feedback isn’t disappearing—it’s shaping Salesforce.

Rebecca & Shelly explain how on the pod. 💬
🎧 admin.salesforce.com/blog/2026/ho...

08.01.2026 14:49 👍 2 🔁 0 💬 0 📌 0
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Top podcast goes to @mikegerholdt.bsky.social 's Salesforce Admin Podcast 😊 #SpotifyWrapped

04.12.2025 14:20 👍 2 🔁 1 💬 0 📌 0
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2026 Roadmap for Salesforce Admins: AI, Agentforce, and Emerging Trends - Salesforce Admins We share 2026 predictions on AI, automation, and security—and how their roles are evolving in the age of AgentForce.

“Admins will have agents helping them build agents.” Yeah, 2026’s going to be wild. 🤖
Pod drop: admin.salesforce.com/blog/2026/20... #Salesforce #Agentforce

01.01.2026 14:58 👍 1 🔁 0 💬 0 📌 0
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Building Salesforce Projects To Land Your Next Role - Salesforce Admins Explore the Salesforce Admin role with insights from Bradley Condon on his journey and experiences at Dreamforce.

From call center to Dreamforce stage—Bradley Condon used personal projects to get noticed and get hired.
🎧 admin.salesforce.com/blog/2025/bu...

30.10.2025 13:07 👍 1 🔁 0 💬 0 📌 0
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How Do Admins Use Business Analysis Skills Effectively? - Salesforce Admins Today on the Salesforce Admins Podcast, we talk to Denise Carbone, Director of Delivery at ImagineCRM. Join us as we chat about her journey from business analyst to external consultant admin and why A...

Workshops, whiteboards, and “why” questions—classic BA moves that every Admin should master.
Podcast link: admin.salesforce.com/blog/2025/ho...

25.09.2025 13:42 👍 1 🔁 0 💬 0 📌 0
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Slack Is Redefining the Salesforce Admin Role - Salesforce Admins Discover how admins can unlock Slack's power to streamline workflows, boost collaboration, and evolve their role.

Less meetings. More doing. Slack + Salesforce is changing what it means to be an admin. Listen in: admin.salesforce.com/blog/2025/sl...

19.09.2025 12:55 👍 0 🔁 0 💬 0 📌 0
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Why Small Businesses Benefit From Agentforce Right Now - Salesforce Admins Explore how Salesforce Admins at small businesses can harness Agentforce to streamline workflows and bridge the AI adoption gap.

POIM = Post-It On Monitor integration 😂
Mike Rose is back with wisdom for SMB Admins + a call to get your hands dirty with Agentforce.
🎧 admin.salesforce.com/blog/2025/wh... #SalesforceAdmins

19.06.2025 12:39 👍 1 🔁 0 💬 0 📌 0
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Use Metadata To Empower Salesforce Agents - Salesforce Admins Agentforce relies on clean metadata. Learn why organizing your org is key to building helpful AI agents on the Salesforce platform.

Robot butlers. Junk drawers. Metadata.

Josh Birk’s back and breaking down how Agentforce relies on your data structure like your guests rely on forks being in the right drawer.

🔗 admin.salesforce.com/blog/2025/us...

05.06.2025 12:48 👍 5 🔁 2 💬 0 📌 0
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Curiosity Is the Key to Learning Agentforce - Salesforce Admins Discover how to cut through AI noise and build smarter with Agentforce using Amit Malik’s actionable 5-question framework. Listen now!

“30 minutes in your org > 3 hours of theory.”
Amit Malik gets real about learning AI and keeping it admin-friendly.
🎧 admin.salesforce.com/blog/2025/cu... #Agentforce

29.05.2025 12:59 👍 2 🔁 0 💬 0 📌 0
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Why Secure AI Starts With You: What Admins Must Know About Agentforce - Salesforce Admins Discover how Salesforce Admins can build secure Agentforce experiences by managing metadata, permissions, and Data Cloud access.

“AI isn’t scary when you understand how it works.” Love this convo on secure Agentforce builds from the latest Admins Pod. 🔗 admin.salesforce.com/blog/2025/wh...

23.05.2025 00:33 👍 5 🔁 2 💬 0 📌 0
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How Salesforce Is Transforming Certification for New and Experienced Users - Salesforce Admins Discover how Salesforce Certification is evolving with Trailhead Academy, AI-driven guidance, and a smarter, skills-first experience.

Certs aren’t just checkboxes—they’re milestones. Dana Walton breaks down how her team is personalizing the path.
admin.salesforce.com/blog/2025/ho...

15.05.2025 12:50 👍 1 🔁 1 💬 0 📌 0
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Building With Agentforce and Flow: A Developer’s Hackathon Experience - Salesforce Admins Discover how Melissa Hansen built an Agentforce-powered scheduler—and what every Admin should know about working with developers.

Admins + devs = better automation.
Melissa Hansen shares how collaboration made her hackathon project (and her Apex) stronger.
👉 admin.salesforce.com/blog/2025/bu...

08.05.2025 12:45 👍 3 🔁 1 💬 0 📌 0
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04.05.2025 13:11 👍 4 🔁 0 💬 0 📌 0
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Transforming Conference Scheduling With Agentforce - Salesforce Admins Explore how clean data and Agentforce innovation helped streamline conference scheduling in this Salesforce Admins Podcast episode.

The hackathon lasted 16 hours. The lessons? Will last a decade. Listen to Marisa Hambleton’s Agentforce journey:
admin.salesforce.com/blog/2025/tr...

01.05.2025 13:08 👍 2 🔁 0 💬 0 📌 0
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When Collaboration Meets Agentforce: The MH4 Hackathon Story - Salesforce Admins Discover how MH4 built an Agentforce-powered scheduler in 16 hours—insights on nonprofit tech, AI, and admin strategy inside. Listen or read now!

What happens when four MVPs named MH team up at a hackathon? You get MH4—and one brilliant Agentforce agent. 🔥 admin.salesforce.com/blog/2025/wh...

24.04.2025 13:51 👍 1 🔁 0 💬 0 📌 0
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Level Up: The Admin’s Action Plan for Thriving in the Agentforce Era - Salesforce Admins Salesforce Admins: Learn 5 essential steps to lead AI transformation and boost efficiency in the Agentforce era with Dorian Earl. Listen now!

Forget the hype—here’s how Salesforce Admins can actually lead with AI. Quick wins, real value, big leadership energy from Dorian Earl:
admin.salesforce.com/blog/2025/le...
#Agentforce

17.04.2025 13:01 👍 1 🔁 0 💬 0 📌 0
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How Data Cloud Enhances Contextual AI for Salesforce Admins - Salesforce Admins Discover how Data Cloud helps Salesforce Admins build secure, trustworthy AI experiences with Agentforce and smart data practices. Listen now!

Agentforce without Data Cloud is like a chef with no recipe. Learn how to cook up better AI results.
admin.salesforce.com/blog/2025/ho...

10.04.2025 14:47 👍 1 🔁 0 💬 0 📌 0
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Building Secure AI Agents with Salesforce Agentforce - Salesforce Admins Learn 5 key questions to build secure AI agents with Agentforce from Sri Srinivasan’s TDX talk on the Salesforce Admins Podcast. Listen now!

Admins are the brakes on the AI sports car.” 💥 That’s the vibe this week on the Salesforce Admins Podcast w/ Sri Srinivasan. Buckle up. admin.salesforce.com/blog/2025/bu...

03.04.2025 13:05 👍 0 🔁 0 💬 0 📌 0
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I tried to create an April Fools joke. I may have just accidentally created the most on-point Midwestern documentary idea.

01.04.2025 12:47 👍 2 🔁 0 💬 0 📌 0
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Real Talk for Admins on Content, Conferences, and Agentforce - Salesforce Admins Real talk for Admins: Creating content, speaking at conferences, and launching the Jam Pod with Agentforce & community leaders. Listen now!

🎙️ New Salesforce Admins Pod!

Joy Shutters-Helbing + Mike Reynolds joined me to talk:
• finding your first talk idea
• conference speaker tips
• launching The JAM Pod
• sharing your “victory dance” wins 🕺
They’re building community and a new podcast.
admin.salesforce.com/blog/2025/re...

27.03.2025 14:50 👍 1 🔁 1 💬 0 📌 0
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AI-Powered Dynamic Layouts for Salesforce Admins - Salesforce Admins Learn how Generative Canvas helps Salesforce Admins build AI-powered, no-code dynamic layouts. Tune in to the latest episode!

Get ready to glimpse the future!
On this week’s Salesforce Admins Podcast, we chat with Brinkal Janani, Director of Product Management at Salesforce, about Generative Canvas—an AI-driven tool that reimagines how admins build dynamic, responsive UIs without code.
admin.salesforce.com/blog/2025/ai...

20.03.2025 18:10 👍 1 🔁 0 💬 0 📌 0
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What Role Does AI Play in Consulting and Salesforce Admin Work? - Salesforce Admins Explore how Megan Tuano uses AI in Salesforce consulting, career transitions into tech, and essential soft skills for Salesforce Admins. Listen now!

Can AI make you a better Salesforce Admin? 🤖 Megan Tuano thinks so! In this week’s podcast, she shares how AI helps her brainstorm solutions, problem-solve, and streamline work. How are you using AI in your role? Listen now: admin.salesforce.com/blog/2025/wh... #AwesomeAdmin

13.03.2025 12:58 👍 1 🔁 0 💬 0 📌 0
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The Power of Agentforce and Slack for Building Custom AI Agents - Salesforce Admins Boost productivity with Slack + Agentforce! Learn how to build AI agents in Slack for seamless Salesforce integration. Tune in now!

“Peanut butter and jelly. Mac and cheese. Salesforce and Slack.” Some things are just meant to be together!

Gillian Bruce shares why Admins should embrace Slack as their go-to tool for automation, integrations, and AI-powered workflows.
🎧 Tune in: admin.salesforce.com/blog/2025/th...

06.03.2025 17:28 👍 1 🔁 0 💬 0 📌 0
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Roadmap to TDX25 for Admins - Salesforce Admins Get the most out of #TDX2025! Learn about Agentforce, Flow, AI, and key sessions with @Jenwlee, Kate Lessard & Brittney Gibson.

TrailblazerDX 2025 is next week & we’ve got your roadmap! 🎉 On this week’s #SalesforceAdminsPodcast, we sit down to talk keynotes, must-attend sessions, and how to make the most of TDX—whether you’re attending in person or tuning in from home. 🔗 Listen here: admin.salesforce.com/blog/2025/ro...

27.02.2025 14:37 👍 1 🔁 0 💬 0 📌 0
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From Essential Habits to Core Responsibilities: Elevating the Salesforce Admin Role - Salesforce Admins Discover Salesforce's updated Core Responsibilities module: best practices, emerging tech, & strategic skills for admin success.

The Salesforce Admin role is evolving, and so should you! 🚀 The Essential Habits for Salesforce Admins module has transformed into Core Responsibilities for Salesforce Admins, shifting from habits to best practices. Plus, product management is now a key focus! Learn what’s new! Read more:

25.02.2025 16:43 👍 1 🔁 1 💬 0 📌 0
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He nails it.

22.02.2025 15:28 👍 102018 🔁 24402 💬 1483 📌 927
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Unlocking More Value in Salesforce With Foundations for Sales and Service - Salesforce Admins Unlock Agentforce with Salesforce Foundations! Learn how this free feature enhances AI, Data Cloud & cross-cloud functionality.

If you’ve ever had to piece together different Salesforce solutions to get a complete customer view, you know the struggle. 😅 Enter Salesforce Foundations! Listen to the latest episode of the Salesforce Admins Podcast to learn more: admin.salesforce.com/blog/2025/un... #AwesomeAdmin

20.02.2025 14:05 👍 0 🔁 0 💬 0 📌 0
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Boost Your AI Strategy With the Salesforce Labs AI Library - Salesforce Admins Discover how the Salesforce Labs AI Library helps you kickstart AI agent implementation in your org. Learn from Marianna Torres!

If you’re looking for an easy way to implement AI agents, this week’s podcast has you covered! Marianna Torres shares how the Salesforce Labs AI Library can help you skip the guesswork and start building smarter workflows today.
🎙 Listen now: admin.salesforce.com/blog/2025/bo...
#AwesomeAdmin

13.02.2025 15:01 👍 1 🔁 1 💬 0 📌 0
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Join me & Get hands-on at the Virtual Agentforce NOW Tour on February 20!
Don't miss this free, 2-hour #Agentforce workshop.
Whether you're looking to hone your skills, or want to attend your first workshop, we invite you to join us!
Register now 🔗 invite.salesforce.com/virtualagent...

12.02.2025 18:50 👍 3 🔁 2 💬 0 📌 0
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Spring '25 Salesforce Features: AI, Flows, and User Management Updates - Salesforce Admins The Salesforce Spring '25 release brings Agentforce AI, Einstein for Flow, & better user management! Get key admin updates on the Salesforce Admins Podcast.

Not sure which Salesforce Spring ’25 updates will actually impact your org?

Good news: @jenwlee.bsky.social is here to break it all down! From AI in flows, user management improvements, and new tools for Agentforce—so you know exactly what to focus on.

#AwesomeAdmin

06.02.2025 14:12 👍 3 🔁 1 💬 0 📌 1