Hi, we're sorry to hear that you had technical issues with our support chatbot. If you still require assistance we recommend reaching out to our human employees via email at support@surfshark.com or you can request a human agent once you join live chats.
Hi Dan, you should be able to access streaming services while connected to the VPN, as long as you abide by their terms and conditions. If you do, but still encounter issues, please contact our support team at support@surfshark.com.
Read more about it here: surfshark.com/research/cha...
Nigerian princes might not be the kings of scams anymore — deepfakes using celebrities have scammed their way to over $1.1B in 2025 alone.
This is your reminder to treat messages from famous people as spam. Because it likely is.
In 2025, the USA had more accounts breached than any other country.
But wait, it gets worse: it had more accounts breached than all the other top 10 countries COMBINED.
Get online protection, please, it’s time.
surfshark.com/research/stu...
No security tool will help you if you click on EVERYTHING. That’s why our browser extension now rates website safety before you even click on it.
Catch threats at the earliest point in your browsing journey. Get the Surfshark browser extension.
Hi, thank you for bringing up this question. When you signed up for Surfshark services, a special signup deal was applied, allowing you to pay a reduced price. We aim to give customers the opportunity to try our service at a discounted rate. I hope this helps clarify things!
Every time you go online, Surfshark wraps you in a cybersecurity shield. And at the end of every year, we wrap up our achievements and innovations.
Read Surfshark’s 2025 Annual Wrap-up below. bit.ly/49xf3eB
Reminder: if an app has no more software updates, that means it’s not improving to stop scammers — which might mean you’re racing an F1 car while riding a donkey.
Internet is great. If you can afford it. And in this economy, it might be more challenging for some than others.
We ranked 120+ countries by how affordable their internet is. Check out where your home landed.
Hey, thank you for reaching out. Sometimes, scans can take longer depending on the number of files and folders. However, if it’s been stuck without any change, try reinstalling Surfshark and rerunning the scan. If the issue persists, reach out to our support team at support@surfshark.com.
I hate to inform you that zero-click attacks exist...
See where your country stands on our Digital Quality of Life index: surfshark.com/research/dql
Europe is the LeBron James of digital quality of life — it’s been dominating for so long, it’s hard to imagine it being any other way.
But with most AI adapters being outside of Europe, maybe that’ll change soon?
Hi Andy, thanks for the suggestion! Currently, our iOS app only supports bypassing for websites due to technical limitations. However, we'll share your suggestion with the team. If there is anything else we can help out with, you can always reach out at support@surfshark.com or via live chat.
Need more privacy online? Welcome Multi IP, a new feature allowing you to diversify your online history between many different IPs.
Hey, thanks for bringing this up. We recommend reaching out to our support team at support@surfshark.com or via live chat on our site - they will thoroughly investigate your case and offer possible solutions.
OpenVPN is a widely used VPN protocol. While it has advantages over other protocols, such as reliability, it may be slower than newer options like WireGuard. But if you really want to understand how OpenVPN works and its setup process, check out our blog! surfshark.com/blog/what-is...
Hidden danger in your pocket: app stores removed nearly 4 MILLION apps in 2024 — most for fraud, scams, and privacy violations. Yet many were already on millions of devices before being caught. Safe? Not always.
Which chatbot do you think collects most of your personal data? If you tell it to forget — will it listen? Find out in the latest Surfshark study.
Email scams are evolving — your protection should too. Meet Surfshark’s AI-powered email scam checker, now part of our Chrome extension. It spots phishing attempts and malicious links before they get to you. Read more: surfshark.com/blog/surfsha...
We rely on encryption daily — it protects privacy and those who need safety most, from activists to journalists and vulnerable groups. On #GlobalEncryptionDay, learn more about why it matters from our conversation with Ryan Polk, Director of Internet Policy at the @internetsociety.bsky.social
As Global Encryption Day nears, we reaffirm our stance: strong encryption protects everyone, and weakening it puts us all at risk. The proposed EU Chat Control regulation would undermine encryption — the foundation of private and safe communication online.
Why does the EU suddenly sound like it wants to be in your group chat? 🫤 The Chat Control proposal could make apps scan your private messages, putting encryption — and your privacy — at risk. Learn more in Surfshark’s latest research: surfshark.com/research/cha...
For many, online privacy is a choice. For activists and journalists, it’s survival. @accessnow.org's Digital Security Helpline assists those targeted by regimes and spyware. Its director, @mohdmaskati.bsky.social, shares how his team helps vulnerable groups worldwide: surfshark.com/blog/access-...
Still waiting... but at least my VPN is on 🥱
4 reasons to try Surfshark’s cookie pop-up blocker:
1. Auto-rejects non-essential cookies 😉
2. Keeps your browsing clean and fast 🏎
3. Runs quietly in the background 🤫
4. Works on Chrome, Edge, and Firefox ✅
Ever been denied entry into a club after the bouncer checked your ID? The hacker would be in the same situation if you just enabled your 2FA.
