Civilla Detroit

Protecting Medicaid Coverage after HR 1: Live Demo of User-Tested Templates H.R.1 work requirements put Medicaid coverage at risk for millions. Civilla's implementation guidance could help avoid loss of coverage.

We spoke with residents about what they need to meet Medicaid work requirements. Now we’re sharing what we learned. Join us for a live demo of our user-tested, policy -reviewed application templates to help states reduce administrative burden and protect coverage: hr1applicationdemo.eventbrite.com

When Volatile Work Schedules Meet SNAP Work Requirements New policies put low income workers in jeopardy of losing vital supports

For a father of three working at a pizzeria, consistent weekly hours aren't promised. In a recent article, Duke Professors explain how service workers could lose their benefits - despite averaging 80 hours a month - when new HR1 work requirements take effect. donmoynihan.substack.com/p/when-volat...

Lessons From the Long Haul: Leading Change in Risk-Averse Institutions Hear from two senior non-profit leaders with decades of experience working on complex, long-haul change within the U.S. and Canada.

Thursday: Prosper Canada and Civilla CEOs Elizabeth Mulholland and @thejuliadale.bsky.social share how to drive change in risk-averse public institutions. Join us: civillaandprospercanada.eventbrite.com

Home - Safety Net Response Network Safety Net Response Network Supporting States with SNAP and Medicaid Implementation The Safety Net Response Network is a group of nonprofits currently

When Medicaid and SNAP rules change, families feel it first. That's why the Safety Net Response Network brought together a group of nonprofits to equip state teams with practical, user-tested tools to implement new requirements thoughtfully.

Explore the resource library: safetynetresponse.org

Lessons From the Long Haul: Leading Change in Risk-Averse Institutions Hear from two senior non-profit leaders with decades of experience working on complex, long-haul change within the U.S. and Canada.

Long-term change demands reflection and openness. Join us on Feb. 26 for a conversation with Prosper Canada CEO Elizabeth and Civilla CEO Julia on leading change inside risk-averse public institutions—and what it takes to make lasting change in government.
civillaandprospercanada.eventbrite.com

Image with quote from national bureau of economic research stating: studying work requirements in SNAP is important both for understanding the impacts of the longstanding work requirements in this program, as well as to help gauge what to expect as SNAP work requirements are expanded due to the 2025 budget reconciliation bill."

For families relying on Medicaid or SNAP, barriers to entry can look like gaps in transportation, income, digital access, or all of the above. @nber.org's latest report shows how these administrative barriers often lead to the denial of benefits. Full report here: www.nber.org/system/files...

Congratulations to former Civilla board member Winnie Liao on her appointment as Chief Operating Officer for the City of Detroit! We can't wait to see how she brings her deep experience in the state to improving how Detroit residents experience city services.

detroitmi.gov/news/mayor-s...

"States should not underestimate the costs of creating extra hoops that people have to jump through." The Benefits Tech Advocacy Hub's new report is a great resource for states looking to implement H.R. 1's new Medicaid work requirements thoughtfully and efficiently. www.btah.org/static/files...

From Resilience To Reform | Detroitisit Civilla is Rethinking How Detroit's Institutions Serve People

Read @thejuliadale.bsky.social's new interview in Detroit Is It on public-serving institutions, the resilience of Detroit, and maintaining optimism that change is possible. detroitisit.com/from-resilie...

Supporting Coordinated Benefits Delivery to Foster Whole-Family Approaches The Urban Institute, along with partners MEF Associates and the Adjacent Possible, developed a toolkit that compiles resources and strategies state and local…

What if public benefit systems worked together? @urbaninstitute.bsky.social new toolkit on integrating benefits is a thoughtful step in that direction. We're honored to see Civilla’s work included as an example of how integration can better support residents.
www.urban.org/projects/sup...

Executive Assistant - Civilla At Civilla, we're looking for an Executive Assistant to join our team.

Civilla is hiring! We're looking for an Executive Assistant who can use their exceptional judgment and strong organizational skills to support our CEO and COO. Bring your talents to a team dedicated to changing the way public-serving institutions work.

civilla.homerun.co/executive-as...

Courage and humanity A reflection on the past year in public-serving institutions

As Civilla looks ahead to the coming year, we see courage not as a leadership accessory, but as essential infrastructure for anyone working to strengthen public systems and honor the people they are meant to serve. civilla.org/stories/cour...

Marin County, Calif.'s digital accelerator helped agencies stop blaming each other | StateScoop Marin County, California, has been updating its digital services for years, but it was only recently that officials began focusing heavily on the people behind the services.

Changing culture is a difficult but critical step toward improving how institutions serve the public. See how Marin County used a digital accelerator program to improve both their technology and how people collaborated across departments. statescoop.com/marin-county...

A Guide to Reducing Coverage Losses Through Effective Implementation of Medicaid’s New Work Requirement States can substantially mitigate coverage loss by choosing policies that minimize burden, streamlining verification processes, and creating accessible and user-friendly forms, portals, and communicat...

We’re glad to support the CBPP’s new guide on reducing Medicaid coverage losses during H.R. 1 implementation. It’s a thoughtful resource to help states implement new work requirements while protecting people’s access to care.

Read here: www.cbpp.org/research/hea...

Food is a basic human need. How we respond in this moment will define whether we care for our neighbors—or allow millions to go hungry. A group of civic tech nonprofits issued a statement on recent SNAP disruptions. @civilladetroit.bsky.social

Read here: beeckcenter.georgetown.edu/statement-on...

Thank you to @beeckcenter.bsky.social, @codeforamerica.org, @publicpolicylab.bsky.social, and the Better Government Lab for joining with us in calling on SNAP to be fully funded now to prevent hunger, protect the most vulnerable, and provide economic stability.

Statement from Civic Tech Nonprofits on SNAP Benefits Disruption - Beeck Center

Millions of Americans are at risk of losing access to food assistance.

Today, Civilla joins a coalition of non-profits to call for SNAP to be fully funded. This isn’t just a policy issue. It’s about people’s health, dignity, and economic stability.

beeckcenter.georgetown.edu/statement-on...

Public Service Design Kit – Public Policy Lab Our interactive Public Sector Service Design Kit helps you choose the tools most suited for common service-delivery challenges. The kit is made up of twenty-five cards, each one introducing a useful m...

Our friends at @publicpolicylab.bsky.social released their new Public Service Design Kit — a practical resource for anyone working to make public services more human-centered.

Take a look: www.publicpolicylab.org/resources/pu...

Today we release a new report to help states prepare for the new Medicaid work requirements in H.R. 1!

We believe states have an opportunity to implement these policies with greater clarity, efficiency, and humanity.

Check it out:

Making Systems Less Sticky new jersey’s approach to unemployment insurance modernization and sustained culture change

In our latest Civilla Stories, discover how the state of New Jersey turned crisis into departmental change by focusing on their customers and staff experience at every step.

civilla.org/stories/new-...

FormFest 2025 Mark your calendar for the ultimate deep dive into government’s favorite tool: forms!

Our team is presenting at #Formfest2025 on Sept. 30! Make sure to register and join our session - "Track Your Form: Building the First Digital Benefits Tracker."

formfest.org

We're here in Dallas for the annual #NASWASummit25 to gather with thousands of workforce leaders, labor market experts, and policymakers.

If you spot our bright Civilla bag, please stop and say hi to our designers Brianna and Eesha!

Designing for Beauty in Public Services Integrating thoughtful design into government

Last month’s White House executive order called for public services that are both functional and beautiful.

We believe beauty is more than aesthetics—it’s about trust, dignity, and ease. Designed with care, services can rebuild trust in our institutions.

Read more: civilla.org/stories/desi...

We are at #CAPCON25 at booth 409 this week! Come meet our team, grab some colorful swag & join our session on immersive storytelling tomorrow (3:30PM).

See you there!

🚨Help us get to the SXSW stage! 🚨

Our proposed panel will explore what it will take to build a more integrated, modernized system that actually works for the people it’s meant to serve.

Cast your vote and help bring this conversation to Austin!

How one state strives to reduce the burden of benefits application for residents Maryland residents have a new resource to digitally apply for multiple benefits programs, which one official says helps streamline the process and reduces in-person transactions.

Big shoutout to @mdhumanservices.bsky.social for launching a one-stop digital shop for benefits! This is a great example of how states are simplifying access to public benefits and making it easier for people to apply for multiple programs in one place. Check it out below!

Yesterday @orlandopbailey.bsky.social
of @outliermedia.org reminded us that trust and relationship in storytelling aren’t built overnight, but developed over a lifetime.
At @civilladetroit.bsky.social this reinforces why our work starts with deep listening, not quick solutions.
#HumanCenteredDesign

Careers On a mission to build a world-changing workplace. Join a diverse and talented team at Civilla working across research, design, leadership, and operations.

We are looking for our next design lead to join the team here in Detroit. We encourage anyone passionate about HCD and experienced in leading design teams to consider this role! - civilla.org/careers

Ecosystem Directory and Map - Digital Government Hub Ecosystem Directory Search the directory or browse and filter by organization type, type of work, and benefit programs. Update existing organizational information or submit your organization to be inc...

Looking to connect with orgs improving public benefits?
We love the Digital Benefits Ecosystem Directory on the @beeckcenter.bsky.social Digital Hub. It reflects a truth we hold close at Civilla: institutions can be forces for good.

Explore the network → digitalgovernmenthub.org/ecosystem/

Intro to Human-Centered Design for the Public Sector Join Civilla for a 90-minute interactive workshop to explore the mindsets and methods of HCD in public institutions.

Ready to learn more about using HCD in your work? Join us for our next 90-minute virtual workshop to explore the mindsets and methods of HCD, and the unique considerations of doing this work in the public sector.

See you there! www.eventbrite.com/e/intro-to-h...