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Design turns technology into products people want to use. VP Design TomTom, CX, Innovation Strategy, Service Design, Automotive UX. PhD and System Thinker. Formerly @frogdesign and @mckinseydesign. Design teacher. Guitar player.
Designers are increasingly aware of the discrepancy between their role and their impact on the user experience, especially when they are stuck in the implementation phase, far removed from strategic decisions about the product.
srdjanpajdic.substack.com/p/designer-b...
The traditional design process is changing, when engineers with AI can ship code faster than it takes for designers to explore options. However someone still has to point the team in the right direction.
youtu.be/eh8bcBIAAFo?...
βAI can generate endless variations of designs, flows, and content. For many companies, these capabilities have made user research, design, and decision making harder, not easier.β
The key UX challenge remains also in the age of AI: build the right thing.
www.nngroup.com/articles/ux-...
Variant is an AI-powered design platform that can generate multiple UI variations for your app from a simple prompt. This tool allows you to explore and refine alternative layouts, styles and moods, and export production-ready solutions to HTML or React.
variant.com
A2UI technology is still in the early phases, but it looks interesting and has the potential to disrupt applications, making possible to generate apps and User Interfaces on the fly following user requests.
fmind.medium.com/building-wit...
AI technology is entering a new phase in which it must be integrated into larger consumer digital platforms to scale, and unlike Google (and Microsoft), OpenAI is essentially still a chatbot, and does not have a platform with a network effect.
www.ben-evans.com/benedictevan...
One of the best analysis about the HCI paradigm shift AI is bringing.
UI and UX flows have been for decades the device to intercept users intention and guide them to the outcome. Now the AI just needs a simple request. But itβs not so easy. A must watch.
www.youtube.com/watch?v=ccT0...
Probably I'm late in the game, but I had to upgrade to macOS Tahoe and I really hate Liquid Glass UI on the MacBook.
It's a huge UX downgrade, crippled by many naive design mistakes. A bad move on Apple's part which has accustomed us to different standards.
news.ycombinator.com/item?id=4649...
Building a software user experience that can actually meet consumer expectations is much harder than many tech people think. Unfortunately, a lot of FOSS is simply not ready for the consumer experience.
Maybe @jenson.org has a different opinion.
www.theverge.com/report/87507...
Not so fast: it seems that most of Moltbook users are fake, managed by the founders.
Now we have humans faking bots.
eu.36kr.com/en/p/3665797...
ChatGPT daily users are in decline, while Google is gaining ground after the release of Gemini 3.
This is not a surprise. Google has a broad consumer digital ecosystem ready to integrate its AI tools, while OpenAI is still a chatbot.
www.bigtechnology.com/p/new-data-o...
Every other day, I see a new essay by someone disillusioned by Apple.
The themes are consistent. The sycophantic support of the Trump administration. UI design now violates principles they invented. Anti-competitive and predatory actions in the pursuit of revenue.
The rebels have become the empire
Moltbook is a social platform for AI agents (based on Moltbot).
It's probably one of the most interesting things on the internet today. It looks like something out of a cyberpunk novel from the '90s, including the graphic style. Amazing.
www.moltbook.com
Say goodbye to MCP-UI, say hello to MCP Apps.
blog.modelcontextprotocol.io/posts/2026-0...
It looks like the plot of a cyberpunk novel, but it's a true story. Velocity is the new power.
dev.to/sivarampg/fr...
AI is now coming for white-collar workers in the finance and creative industries. British business reported an average 11% productivity increase.
Europe needs its own AI industry not only to be independent but also for the new jobs created by the technology.
www.theguardian.com/technology/2...
Love Volvo design focus on safety.
www.youtube.com/watch?v=Y3mb...
Software subscriptions business models too often rely on UX Dark Patterns. Their success is based on exploiting users cognitive biases, lock-in effects, misleading interfaces, dead loops, confusing opt-out options, and barriers to cancellation.
A/B testing is the weapon that makes all this possible.
Apple is now officially a competitor of Adobe, and not only in the creative industry but also in the extractive subscription-based business model.
www.apple.com/newsroom/202...
The business Impact of UX is not just about delighted users.
The impact of UX is visible in every step of the product experience:
- Engage: easy discovery & acquisition
- Convert: smooth activation & transaction
- Adopt: continuous use & habit formation
- Retain: loyalty, expansion & lifetime value
Interesting thread. The "ROI of UX" question has different meanings. It can refer to the actual product experience or the name of a team.
If you understand that Investing in a good UX for your product is essential for your business success, so you need a team of experts to make this happen.
Amazingly, reaction times using screens while driving are worse than being drunk or highβno wonder 90 percent of drivers hate using touchscreens in cars. Finally the auto industry is coming to its senses.
"scientific evidence increasingly points to touchscreens compromising our [automobile] safety"
As a UX designer, this has been one of my loudest rants. Large off-center touch screens are bad for drivers and bad for driving.
Very interesting visual design language for AI behavior.
design.google/library/gemi...
Apple and Google have embarked on a non-exclusive, multi-year partnership that will involve Apple using Gemini models and Google cloud technology for future foundational models.
Customer-centric organizations don't just talk about customers. They understand them.
With numbers and dashboards you are not customer-centric: you're metrics-centric.
Experience mapping is a key tool to understand the actual customer experience, even with AI.
www.linkedin.com/pulse/miscon...
Google is taking over your Gmail inbox with AI. The new AI Inbox replaces the traditional list of emails with a personalized summary of what to do and what to catch up on. Details π www.theverge.com/news/857883/...
Tailwind CSS just cut 75% of his workforce because of βthe brutal impact of AIβ, despite its popularity being bigger than ever.
www.seroundtable.com/tailwind-css...
UserTesting acquired User Interviews, consolidating their position within UX business services.
www.usertesting.com/company/news...
Product Managers tend to focus on their product and delivery, that is part of a system. Design can deal with the broader user experience, solving integration and systemic problems and developing strategic product visions.
Very good post by @peterme.com
www.petermerholz.com/newsletter/t...