SEPTA_SOCIAL's Avatar

SEPTA_SOCIAL

@septa-social

The official SEPTA Customer Service account. We are open M-F (7am-7pm)/Weekends (8am-5pm).

539
Followers
2
Following
112
Posts
14.11.2024
Joined
Posts Following

Latest posts by SEPTA_SOCIAL @septa-social

Post image

From falafel to fine art πŸ–ΌοΈ your SEPTA Key gets you so much more than a ride in Fairmount: wwww.septa.org/perks/?keywo...! #ISEPTAPHILLY #HowWeRoll #Perks

07.01.2026 13:36 πŸ‘ 4 πŸ” 1 πŸ’¬ 1 πŸ“Œ 0

Pretty cool! ^EN

18.12.2025 19:40 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Cool pics. Thanks for checking out the decorated buses. ^EN

09.12.2025 14:18 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Post image Post image Post image
03.12.2025 17:43 πŸ‘ 5 πŸ” 0 πŸ’¬ 0 πŸ“Œ 1
Post image Post image Post image Post image

The SEPTA β€œFestibus” holiday vehicle decorating competition is getting ready to start after a one-year hiatus! We’ll be at the Frankford District celebrating the holidays! β€˜Tis the season

03.12.2025 17:43 πŸ‘ 8 πŸ” 1 πŸ’¬ 1 πŸ“Œ 1

Hi Jonathan, we can forward your feedback over to our IT department. ^AS

04.11.2025 16:32 πŸ‘ 1 πŸ” 0 πŸ’¬ 2 πŸ“Œ 0

Thank you for riding. Have a good day. ^EN

09.09.2025 13:16 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Post image

The Chestnut Hill East Line will remain suspended until Sunday, September 7 at 5AM due to construction delays related to the improvement project to rehabilitate five bridges along the line: septa.org/news/chestnu.... #ISEPTAPHILLY #HowWeRoll

02.09.2025 14:45 πŸ‘ 0 πŸ” 1 πŸ’¬ 1 πŸ“Œ 0

Apologies for the delayed response. We were running on a Sunday schedule for the holiday yesterday. Hope you were able to catch your train. ^AS

02.09.2025 15:07 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Post image

With no state funding commitment in place #SEPTA must move forward with 20% service reductions and a 21.5% fare increase. There is still time to make your voice heard. wwww.septa.org/fundingcrisi.... #ISEPTAPHILLY #HowWeRoll

15.08.2025 11:31 πŸ‘ 19 πŸ” 15 πŸ’¬ 2 πŸ“Œ 6

Sorry to hear. Which train? Where were you waiting? Were these SEPTA employees? ^EN

13.08.2025 12:55 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Post image Post image

Bill & Ted were at the Girard B station on the southbound platform trying to get to NRG Station to watch a game. A two-car train pulls up and Bill gets ready to get on. Ted stops him and says that's the wrong one. Bill says it's the right one. Who is right and why?

30.07.2025 17:57 πŸ‘ 4 πŸ” 0 πŸ’¬ 1 πŸ“Œ 1
Post image

You Spoke - We Listened! With increased focus on reliability, safety, cleanliness and customer service, SEPTA's overall satisfaction score is at its highest since we launched the quarterly survey in 2023. Check out the results here: wwww.septa.org/cx-report/

22.07.2025 19:47 πŸ‘ 9 πŸ” 1 πŸ’¬ 1 πŸ“Œ 0

Cool pic! Thanks for sharing. ^EN

17.06.2025 16:55 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Thank you for the provided info. ^EN

17.06.2025 13:52 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

What time did you observe this? ^EN

17.06.2025 13:17 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Which train? Did you inform the train staff? Where did you board? Do you remember the train car number where you observed this? Time & direction? ^EN

17.06.2025 11:36 πŸ‘ 4 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0
Post image

ICYMI Sunday, June 15 is #FathersDay! The SEPTA Store has a fun selection of #SEPTA signature merch to make any transit dad's day! Shop online at shop.septa.org and use code Dads15 to save 15%. #ISEPTAPHILLY #HowWeRoll

10.06.2025 15:31 πŸ‘ 4 πŸ” 2 πŸ’¬ 0 πŸ“Œ 0

Very sorry for the inconvenience caused to your commute. The L train broke down as it was trying to use the interlocking tracks switching from one side to the other. ^EN

06.06.2025 14:05 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Is this on the eastbound or westbound stairwell? ^EN

04.06.2025 18:44 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Sorry to hear. You can report these incidents to the SEPTA Transit Police via their Transit Watch app, textline: 215-234-1911 or phone: 215-580-8111. ^EN

04.06.2025 18:36 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Welcome aboard little one! ^JS

02.06.2025 17:28 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Post image

SEPTA from a fresh perspective - yours! Want to see your design on a t-shirt sold exclusively at The SEPTA Store? Enter/upload by 6/1: iseptaphilly.com/contests/810! Please see T&C for details. #ISEPTAPHILLY #HowWeRoll

01.06.2025 23:21 πŸ‘ 6 πŸ” 2 πŸ’¬ 0 πŸ“Œ 0
Post image

In order to rehabilitate five bridges on the Chestnut Hill East Lineβ€”service on the entire line will be suspended beginning Sunday, June 15 thru Tuesday, September 2 at 5AM. Learn more: wwww.septa.org/news/chestnu.... #ISEPTAPHILLY #HowWeRoll

02.06.2025 12:02 πŸ‘ 6 πŸ” 2 πŸ’¬ 1 πŸ“Œ 1
Post image

The SEPTA Board today voted to appoint Scott A. Sauer as the Authority’s General Manager, following his role as Interim General Manager since November 2024. He will oversee SEPTA's 9,300 employees and all the Authority's operations. wwww.septa.org/news/board-a...

02.06.2025 15:57 πŸ‘ 10 πŸ” 2 πŸ’¬ 1 πŸ“Œ 0

Hello. Cool video. ^EN

20.05.2025 11:21 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Post image

Less trains, buses, and trolleys could mean as many as 275,000 more cars on the region's roads. Please ask Governor Shapiro and your PA State Senator and Representative to support new funding for public transit: fundseptanow.com. #ISEPTAPHILLY #HowWeRoll

12.05.2025 14:34 πŸ‘ 15 πŸ” 11 πŸ’¬ 2 πŸ“Œ 0

Good morning, apologies for the delayed response. It sounds like you may be catching a standard express train (and not a Sports Express train). The standard express trains only run as far as Walnut-Locust Station. ^AS

05.05.2025 14:43 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Good morning, apologies for the delayed response. Thanks for letting us know! ^AS

05.05.2025 14:39 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Video thumbnail

We do. And that's why so many fans rely on #SEPTA to get them to and from the game. Please ask Governor Shapiro and your PA State Senator and Representative to support new funding for public transit so we can avoid service cuts: fundseptanow.com. #ISEPTAPHILLY #HowWeRoll

29.04.2025 19:57 πŸ‘ 19 πŸ” 7 πŸ’¬ 0 πŸ“Œ 0