Ben #ActNow πŸ”₯🌳🌊's Avatar

Ben #ActNow πŸ”₯🌳🌊

@benaldo

People+planet-centred Service Designer / Product Manager Service Manual & Service Standard, GDS, DSIT Woke he/him

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Latest posts by Ben #ActNow πŸ”₯🌳🌊 @benaldo

&$^$ (*& BILL GATES!!!!!!

13.03.2026 15:04 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Just had my first of 3 'executive coaching' sessions.

They weren't expecting someone so au fait with introspection, analysis, therapy, opening up...

Blew right past the corporate sheen to emotional insecurities, child self, foundational needs.

I won by a mile, looking forward to round 2!

13.03.2026 10:28 πŸ‘ 4 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
A cartoon by Ron Cobb (1975), showing a shadow of US B-52 bomber above cratered landscape. Two people who look like Vietnamese peasants look up; one says β€œthey’re having problems with their economy again.”

A cartoon by Ron Cobb (1975), showing a shadow of US B-52 bomber above cratered landscape. Two people who look like Vietnamese peasants look up; one says β€œthey’re having problems with their economy again.”

This is from 1975.

11.03.2026 07:02 πŸ‘ 6969 πŸ” 2509 πŸ’¬ 58 πŸ“Œ 62
The public remembers Iraq. Why doesn't the press? By Martin Bright. Pictured: newspaper splashes about Iraq: Evening Standard: 45 Minutes From Attack, The Mail: Now Blair Delivers a Stinging Blow to PM Over War

The public remembers Iraq. Why doesn't the press? By Martin Bright. Pictured: newspaper splashes about Iraq: Evening Standard: 45 Minutes From Attack, The Mail: Now Blair Delivers a Stinging Blow to PM Over War

Seven in 10 Britons are sceptical about UK involvement in Iran, but their newspapers have other ideas. Some of us recall the last time Fleet Street was so disastrously in favour of war, writes former Observer home affairs editor @martinbright.bsky.social

www.thenerve.news/p/iraq-war-o...

11.03.2026 11:06 πŸ‘ 183 πŸ” 66 πŸ’¬ 9 πŸ“Œ 3
Preview
Spain to launch tool to monitor hate on social media, PM Sanchez says MADRID, March 11 () - Spain will launch a tool to measure hate speech on digital β€Œplatforms as part of a broader strategy β€Œto increase oversight of social media companies, Prime Minister Pedro ​Sanche...

The tool, called HODIO (Spanish for Footprint of Hatred and Polarisation), will track the presence, spread, and impact of online hate speech as part of a broader oversight of SM platforms.

Results will be made public to show how platforms respond to harmful content.

11.03.2026 11:53 πŸ‘ 551 πŸ” 212 πŸ’¬ 26 πŸ“Œ 19
View from a ski lift, across a piste with a dozen skiers, and a rocky mountain top behind.

View from a ski lift, across a piste with a dozen skiers, and a rocky mountain top behind.

A boy in full ski gear stands at the top of a piste with snowy mountains all around.

A boy in full ski gear stands at the top of a piste with snowy mountains all around.

Heading home after 4 days of skiing with my 13yo. Back to school+work this afternoon.

So tempted to just sod it all and stay on this train to the Lake District or Edinburgh.

For those who care, we went by train, not plane, from Wales. #flightfree

11.03.2026 09:05 πŸ‘ 5 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Tell me how and why to change it, and provide the right people to help get it done.

11.03.2026 07:31 πŸ‘ 3 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

15 hours on 8 trains to get to the piste without flying. Bloody hope we have a good time.

05.03.2026 18:09 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
A window sticker across a train window

A window sticker across a train window

This seat's window sticker, obscuring the view from this seat's window, tells me there's a view from this seat's window.

05.03.2026 13:57 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0
Preview
From outputs to outcomes: redefining public sector success Every week when we catch up as a group, our discussions keep coming back to a single, frustrating realisation: our public services are incredibly good at staying busy, but we are struggling to move th...

An appointment is an activity. A healthier life is a result.

If we want to move the needle on climate or health, we have to stop measuring what we spent and start measuring the difference we made.

Read why the project model is broken: transform.wales/blog/2026/fr...

#Wales #PublicSector (2/2)

27.02.2026 10:46 πŸ‘ 18 πŸ” 11 πŸ’¬ 0 πŸ“Œ 1

Real change is built through small, consistent acts:

β€’ simplifying
β€’ redesigning around users
β€’ stopping what doesn’t work

On their own, they seem minor.

01.03.2026 09:31 πŸ‘ 5 πŸ” 3 πŸ’¬ 1 πŸ“Œ 0
5 boardgame covers. Duel, survive, Clans of Caledonia, Dune Imperium Uprising, thunder road vendetta.

5 boardgame covers. Duel, survive, Clans of Caledonia, Dune Imperium Uprising, thunder road vendetta.

Want to play moooooore irl #boardgames. Feb had not enough.

01.03.2026 09:20 πŸ‘ 3 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

πŸ”­ Next up: sharpen the plan for 26/27. Look at what more we can get and do with performance data. Keep building the case for doing things differently.

#govdesign 6/6

27.02.2026 15:05 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

πŸ›οΈ Discussed how to embed user-centred design into the Service Transformation programme’s strategy, structure and operations, with its Lead Product Manager and Lead Content Designer.

#govdesign 5/6

27.02.2026 15:05 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

πŸ”Ž Reviewed research and performance data insights from Q3 to identify potential future priorities, with feedback from team on how to improve next time.

#govdesign 4/6

27.02.2026 15:05 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

πŸ€“ Putting together a subject matter expert 'sense-check group' for potential Service Manual changes.

🎯 Drafted OKRs for the next couple of quarters, which we’ll discuss at Service Transformation programme’s away day in Manchester on Monday.

#govdesign 3/6

27.02.2026 15:05 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

🩰 Planning for turning our long‑term vision into practical steps we can actually start delivering now and over the next year or so.

#govdesign 2/6

27.02.2026 15:05 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

As a public servant I write regular notes to show what my team and I are doing with GDS's Service Standard & Service Manual. In the last week or two we have...

πŸ› οΈ Completed many fixes, updates, corrections, stylistic improvements across the Service Manual.

#govdesign 1/6

27.02.2026 15:05 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Compensated for suppressing emotions in favour of business gains.

25.02.2026 20:21 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Looking forward to @jukes.ie's session at the Product Manager community meetup tomorrow - 'We're supposed to work in the open. How's that going?'

25.02.2026 19:56 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Yes. Very hard, and possibly unnatural (like much of working life) not to have v emotional reactions. Which I suppose what's known as being professional.

25.02.2026 19:54 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

When things go wonky at work, I shrivel, feel quiet and small, and yearn for just boardgames, sleep, booze and running a campsite. I'm not sure if that's resilient or not.

25.02.2026 15:24 πŸ‘ 2 πŸ” 0 πŸ’¬ 2 πŸ“Œ 0

I bought Eathborne Rangers last night, second hand for Β£50. Hope it's unbelievably amazing! #boardgames

17.02.2026 10:03 πŸ‘ 3 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

All with PhDs. Working around the clock.

16.02.2026 14:55 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

It'd take a fleet of humans.

16.02.2026 14:55 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

I want an AI to scan my work's calendars & reshuffle them so: priorities come first; blockers cleared; dependencies sequenced; time for prep/thinking/notes; overlaps merged; agendas + attendees improved.

We'd define objectives clearly and write proper descriptions to help the robots.

16.02.2026 08:48 πŸ‘ 0 πŸ” 0 πŸ’¬ 2 πŸ“Œ 0

Lost Ruins Of Arnak, 6.9/10.

Lacks atmosphere, coherence and fun.

A weak imitation of Dune Imperium (which is an 8.3/10).

#boardgames

15.02.2026 16:29 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
LinkedIn This link will take you to a page that’s not on LinkedIn

And, did you know you can get emailed whenever the GOV.UK Service Standard or Service Manual are updated? Just go to the sections you're interested in at gov.uk/service-manual, and click on 'Get emails when any guidance within this topic is updated'.

13.02.2026 16:48 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

πŸ€– Added requirements to the Service Standard for service teams to

- have someone on/available to the team who fully understands how AI works & the impact of using it
- assess impact of AI on user experience, inclusion & the reliability of info & decisions

bsky.app/profile/bena...

4/4 #govdesign

13.02.2026 16:47 πŸ‘ 2 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

πŸ“‹ Surveyed GDS content designers on joining up services with GOV.UK and analysed responses

3/4 #govdesign

13.02.2026 16:47 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0