Salesforce just did something they said they'd never do. 🚨 They became a CCaaS provider. And the EVP admitted it on the record. Here's what it means for Genesys, NICE, Five9 — and every contact center running on integrations. 🧵👇 salesforcedevops.net/index.php/20...
🏥 📡 "Embedded Forever" is the regulated AI endgame. Overlays are a "quick win," but healthcare and telecom demand governed action over vaporware. Salesforce is wiring an Agent Context Engine into the workflow. Architecture is strategy.
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🛡️ Gartner published its Guardian Agent Market Guide. Most categories focus on security. Only one focuses on whether your AI agents actually do what matters. That's where @WayfoundAI sits — and where Exponential Learning builds the real moat.
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🚨 The chatbot era is over. Most people just found out. OpenClaw hit 214K GitHub stars ⭐ and showed everyone what AI agents actually are — autonomous systems that act 🤖 The security nightmare that followed proves orchestration was always the point. 🔗
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🚨 NEW: The Three Laws of Virtual Employee Economics — with evidence. AI inference costs dropped 280x in 18 months. Entry-level jobs in AI-exposed roles declined 13%. This isn't hype. It's payroll data. Our 2026 primer is live. 📊
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Enterprise AI has crossed a line. Agents are everywhere—but understanding is missing. The next frontier isn’t integration. It’s semantic context. 🧠⚙️ Salesforce’s 2026 Connectivity Benchmark
🔗 salesforcedevops.net/index.php/20...
#EnterpriseAI #AgenticAI #DigitalInfrastructure
🚨 BREAKING: Gartner just dropped the 2026 CDP Magic Quadrant. Salesforce wins — but the real story is bigger. The category is "bifurcating into platformization and agentification." CDPs are now context engines for AI agents, not marketing tools. 👇 salesforcedevops.net/index.php/20...
🚨 95% of AI projects fail — and it’s not the models 🤖
It’s the consulting delivery model 🧱
Why the strategy ➡️ SI handoff kills enterprise AI — and how Forward Deployed Entrepreneurs are taking control back 💥👇#AI #EnterpriseAI #DigitalTransformation
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🚨 2026 won’t be remembered as the year AI “won.”
It’ll be remembered as the year gravity returned.
The bubble corrects. Agents disappoint. Politics get weird. Virtual Employees quietly emerge as labor, not software.
🧵 2026: The Year AI Gets Real
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"The thing I worry about was homegrown MCP servers from customers just spitting out data to OpenAI around the trust boundary." @salesforce EVP Kris Billmaier told me why they built the ChatGPT integration in 4 weeks. It's defense. #Agentforce #chatgpt
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"AI models are intelligent but corporate stupid." 🎯 @salesforce just detailed why 80% of AI projects fail—and how the $8B Informatica acquisition changes the game. Context is the new currency. Here's what it means for Agentforce. 🧵
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#EnterpriseAI
💡 The knowledge flywheel problem: Salesforce gives you session traces but no workflows to convert them into permanent organizational assets Companies with systematic observability will compound tacit knowledge daily 📈 #VEEconomics #AIStrategy
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🚀 Salesforce just dropped eVerse — a full-blown enterprise simulation framework for AI agent training.
From synthetic data to RLHF, it’s how Agentforce learns to think like your org.
➡️ Read the full breakdown:
salesforcedevops.net/index.php/20...
🚀 Big moves in India's Salesforce ecosystem:
Copado appoints Gaurav Kheterpal as Chief Evangelist & opens Jaipur HQ. With 70% of Copado's 100K+ community based in India, this expansion signals where DevOps innovation is heading. salesforcedevops.net/index.php/20...
🚨 salesforce just admitted what the industry won't say out loud: nobody has solved AI agent orchestration yet 🤯 But with Slack as the "Agentic OS" 💬 they might have found a trail through uncharted territory 🗺️https://salesforcedevops.net/index.php/2025/10/13/salesforce-unveils-agentforce-360/
🚀 Salesforce rebrands Code Builder as Agentforce Vibes, embedding AI-powered "vibe coding" directly into every paid org. 40K+ monthly users already generating 1M+ lines of production code. But can natural language replace traditional DevOps? Analysis:
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🚀 Slack is turning conversations into enterprise AI infrastructure. New Agent-Ready APIs = governed data access, inline actions, and an agent marketplace.
👉 Are you ready for the Slack-first enterprise?
salesforcedevops.net/index.php/20...
🚀 MuleSoft Agent Fabric moves AI from demos to enterprise infrastructure. “There’s no playbook for scaling agents, no ‘Agents for Dummies.’ Enterprises are improvising as they go … only a handful are beyond experiments.” – Andrew Comstock, SVP MuleSoft salesforcedevops.net/index.php/20...
🚀 Crossing the AI “Activation Energy” barrier is the key to moving from pilots to production.
Chris Pearson, Keenan Vision researcher: “AI projects only succeed once enough activation energy—data, governance, and readiness—has been built up.”
#AI
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🧠 "Cognitive DevOps" is here:
✅ Metadata-first context (not screenshots!) ✅ Bounded UI actions with guardrails
✅ Audit trails for compliance
Metazoa Snapshot shows how AI can accelerate #Salesforce orgs without sacrificing control
#DevOps #AIDevOps
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🔴 If you manage Salesforce orgs, you need to read this NOW! Scattered Spider's vishing playbook + ShinyHunters' extortion infrastructure = your CRM data on Telegram 👇 #Trailblazer #SaaS #SSPM #SalesforceOhana #EnterpriseSecurity
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🚀 Copado's Org Intelligence turned DevOps agents into metadata-aware assistants. Real-time org discovery, dependency mapping. Not revolutionary yet, but the foundation for conversational Salesforce DevOps is here. 🔍 #SalesforceDevOps
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💡 The future of Salesforce admin work is here! @CirraAI Hosted MCP Server lets you describe what you want in plain English, and AI handles the implementation - from metadata changes to workflow coordination 🔄✨ $CRM #CognitiveDevOps #OverlayAI
salesforcedevops.net/index.php/20...
🌌 In physics, massive objects bend spacetime.
💾 In IT, massive datasets bend architecture.
Your 5TB in Microsoft 365 isn't just storage—it's a gravitational well reshaping your entire AI strategy. Understand the physics of platform lock-in 🔒👇
salesforcedevops.net/index.php/20...
$CRM hits 1M Agentforce conversations on help.salesforce.com with 85% autonomous resolution rate—far exceeding industry's 60-80% average. Human handoff dropped from 26% to 5% in 9 months. look at how "content collisions" nearly derailed the project:
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🔌 Agentforce 3 now speaks Model Context Protocol—think “USB-C for AI.” Instantly connect agents to AWS, Box, Stripe & 30+ partners with zero custom code while retaining Salesforce-grade security and governance. Get the full story ➡️
salesforcedevops.net/index.php/20...
🧠💻 Think like a Tech Lead, not a coder.
Managing AI agents isn’t about writing code—it’s about orchestration.
Learn how to direct AI like a team of junior devs and transform chaos into velocity.
#AIAgents #DevOps #LLM #TechLeadership
salesforcedevops.net/index.php/20...
🚀 Big news from Salesforce! Slack now embedded directly into CRM, transforming collaboration with built-in AI agents. Unify conversations, data, and digital teamwork seamlessly. #SalesforceSlack #AI #CRM #DigitalCollaboration salesforcedevops.net/index.php/20...
📊 Salesforce's AI dreams hit a data reality check.
Despite strong Q1 numbers, investors see risk in Informatica’s aging tech stack and costly integration.
Why this could redefine enterprise AI adoption
#CRM #AIagents #EnterpriseAI #SalesforceEarnings
salesforcedevops.net/index.php/20...
📊🔍 Salesforce continues its AI agent push with Convergence.ai buyout. The technology enables autonomous navigation of complex digital environments without traditional integrations. What this means for customers and competitors: #TechAcquisition
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