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Funda Ustek Spilda

@fundaustek

Senior Lecturer, Department of Digital Humanities, King’s College London Digital economy / digital labour / AI & work

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12.11.2024
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Latest posts by Funda Ustek Spilda @fundaustek

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Work, Employment and Robots: Investigating Working Conditions in the Supply Chain of Robotics at King’s College London on FindAPhD.com PhD Project - Work, Employment and Robots: Investigating Working Conditions in the Supply Chain of Robotics at King’s College London, listed on FindAPhD.com

Funded PhD Project 2: "Work, Employment and Robots: Investigating Working Conditions in the Supply Chain of Robotics", with Funda Ustek Spilda @fundaustek.bsky.social

www.findaphd.com/phds/project...

19.01.2026 12:49 👍 0 🔁 2 💬 1 📌 0

Thanks so much for including our @rooseveltinstitute.org work on gig nursing. A fav project w/ the brilliant @fundaustek.bsky.social.

02.12.2025 13:51 👍 2 🔁 1 💬 0 📌 0
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Nursing on Demand: The Gig Economy Comes for Health Care New Uber-style firms like CareRev and Clipboard Health use algorithmic scheduling, staffing, and management technologies to match understaffed medical facilities with nearby nurses and nursing…

Today, @katiejwells.bsky.social and @fundaustek.bsky.social explain how new Uber-style firms like CareRev and Clipboard Health are facilitating a race to the bottom among healthcare workers, and contributing to the erosion of America’s already-strained health care system.

30.06.2025 18:12 👍 7 🔁 5 💬 0 📌 1
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Nursing on Demand: The Gig Economy Comes for Health Care New Uber-style firms like CareRev and Clipboard Health use algorithmic scheduling, staffing, and management technologies to match understaffed medical facilities with nearby nurses and nursing…

In 2013, @timmaughan.bsky.social published a short story of dystopian fiction about Nicki, a 19-year-old zero-hour contract worker. Today, it reads as a plausible description of the working world of American nurses. My latest for @lpeproject.bsky.social. lpeproject.org/blog/nursing...

30.06.2025 13:05 👍 31 🔁 18 💬 4 📌 3
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Nursing on Demand: The Gig Economy Comes for Health Care New Uber-style firms like CareRev and Clipboard Health use algorithmic scheduling, staffing, and management technologies to match understaffed medical facilities with nearby nurses and nursing…

Great piece today by Katie J. Wells and Funda Ustek Spilda on the gig economy in nursing and algorithmic wage discrimination for health care providers, including discrimination based on workers’ credit information.
lpeproject.org/blog/nursing...

30.06.2025 13:39 👍 9 🔁 4 💬 1 📌 0
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The Strategic Unknowns of Business Models of Digital Care Work Platforms - Funda Ustek Spilda, Alessio Bertolini, Adam Badger, Oguz Alyanak, Mark Graham, 2025 Informed by the scholarship of strategic ignorance (agnotology), this study presents a critical analysis of digital care work platforms and their business model...

New paper! Latest work from @geoplace.bsky.social @oii.ox.ac.uk exploring the strategic unknowns embedded in the business models of digital care work platforms, published in Critical Sociology. Co-authors @fundaustek.bsky.social and Dr Alessio Bertolini. Read the full paper here:
bit.ly/3F4WAJW

13.05.2025 09:07 👍 5 🔁 4 💬 0 📌 0
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Uber for nursing is here — and it’s not good for patients or nurses “I just feel like I am on an island by myself a lot”: How gig working leaves nurses less equipped to care for patients.

Silicon Valley's plan to Uberize nursing only worsens our healthcare crisis, we argue. New piece from
@fundaustek.bsky.social and myself w/ the support of
@geoplace.bsky.social and @veenadubal.bsky.social.
www.statnews.com/2025/03/31/u...

31.03.2025 21:10 👍 25 🔁 12 💬 0 📌 1
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Join us March 5 in DC to discuss what happens when nurses use AI to bid against each other for shifts.
@veenadubal.bsky.social @daveyseligman.bsky.social @geoplace.bsky.social @fundaustek.bsky.social &
@chenjerai.bsky.social will guide us through the new tech wilderness. Register: lnkd.in/eCsiWVye

25.02.2025 21:43 👍 27 🔁 21 💬 2 📌 6
Quote graphic from the Roosevelt Institute stating: 'The nurses and nursing assistants who use these apps must pay fees to bid on shifts, and they win those bids by offering to work for lower hourly rates than their fellow workers.' Cited from Katie J. Wells and Funda Ustek Spilda's article 'Uber for Nursing: How an AI-Powered Gig Model Is Threatening Health Care.'

Quote graphic from the Roosevelt Institute stating: 'The nurses and nursing assistants who use these apps must pay fees to bid on shifts, and they win those bids by offering to work for lower hourly rates than their fellow workers.' Cited from Katie J. Wells and Funda Ustek Spilda's article 'Uber for Nursing: How an AI-Powered Gig Model Is Threatening Health Care.'

Since 2016, US hospitals have been relying on "gig" nurses.

@katiejwells.bsky.social & @fundaustek.bsky.social interviewed 29 "gig" nurses & nursing assistants, revealing how on-demand staffing services intensify existing challenges in the healthcare industry. rooseveltinstitute.org/publications...

15.01.2025 21:30 👍 19 🔁 14 💬 1 📌 1
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Nursing has become a new frontier for gig work, and it's creating the same issues that Uber drivers face Nurses have started to use gig work apps to land shifts at healthcare facilities, a report found. Many are facing similar issues to Uber drivers.

"It sucks that there's nobody that you can get ahold of immediately," a nurse told me.

"It's really as if AI has eaten the managers," I explained to @businessinsider.com

www.businessinsider.com/uber-for-nur...

21.12.2024 12:56 👍 12 🔁 3 💬 0 📌 0
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New Report Sheds Light on the Pitfalls of AI-Powered 'Gig Nursing' | Common Dreams "These apps are a symptom of broken healthcare infrastructure that is now victim to corporate takeovers. Failing to act on both fronts poses risks to our healthcare system and the workers who power it...

Research by @katiejwells.bsky.social and @fundaustek.bsky.social details how these platforms prioritize cost-cutting over worker and patient safety. www.commondreams.org/news/gig-wor...

20.12.2024 13:53 👍 0 🔁 2 💬 1 📌 0

This makes me think about the time we got a Lyft driver who literally fell asleep at a stoplight

18.12.2024 21:38 👍 141 🔁 31 💬 4 📌 2

Once again, the reason AI is facing a backlash isn’t because people are anti-tech, it’s because this is what AI *actually does* in the world — make services worse and people’s livelihoods more precarious

18.12.2024 18:56 👍 747 🔁 332 💬 22 📌 8

We quote @gabrielwinant.bsky.social: “Health care is run increasingly on a ‘lean’ basis, at the bare minimum of staffing, & then when there is a need to increase supply firms like CareRev are positioned to profit; it’s good for them & good for hospitals but bad for workers & bad for patients.”

19.12.2024 14:29 👍 2 🔁 1 💬 0 📌 0

Pair this with @allisonpugh.bsky.social ’s excellent book on the devaluation of connective labor press.princeton.edu/books/hardco...

19.12.2024 03:24 👍 34 🔁 8 💬 3 📌 0

Not only is this greedy & insulting, it’s *terrible* for patients & workflow. My husband is an RN & you can’t believe how many mistakes happen bc of travel nurses who don’t know the hospital—& they stay for months. Now imagine what happens when you get nurses the way car washes pick up day workers.

19.12.2024 01:59 👍 8 🔁 5 💬 1 📌 0
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New Report Sheds Light on the Pitfalls of AI-Powered 'Gig Nursing' | Common Dreams "These apps are a symptom of broken healthcare infrastructure that is now victim to corporate takeovers. Failing to act on both fronts poses risks to our healthcare system and the workers who power it...

A new @rooseveltinstitute.bsky.social report by @katiejwells.bsky.social and @fundaustek.bsky.social reveals how the AI-powered gig model has its tentacles in the healthcare industry, and how it is creating new hazards for workers and patients. www.commondreams.org/news/gig-wor...

19.12.2024 16:38 👍 14 🔁 7 💬 0 📌 0

Here is a coverage of our recent article by @levernews.com @rooseveltinstitute.bsky.social @katiejwells.bsky.social @towardsfairwork.bsky.social

18.12.2024 17:51 👍 6 🔁 4 💬 0 📌 0
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The Dangerous Lie Behind On-Demand Nursing “Uber for nurses” is extracting profits and hurting health care, all to solve a problem that doesn’t exist.

"These on-demand nursing apps can create high-risk, low-reward working conditions that endanger medical professionals and patients alike."

If we have learned anything from Uber, it’s time to rein in the on-demand nursing services. @levernews.com www.levernews.com/the-dangero...

18.12.2024 16:58 👍 11 🔁 4 💬 0 📌 0
‘Uber for nursing’: alarm over use of AI to aid US nurses and healthcare | US healthcare | The Guardian Report by Roosevelt institutes argues apps encourages nurses to work for less pay and can threaten patient wellbeing

The @guardian covering the important new paper on gig nursing in the US by #Fairwork US PI @katiejwells.bsky.social and #Fairwork Senior Researcher @fundaustek.bsky.social 👇

@rooseveltinstitute.bsky.social @groundwork.bsky.social

amp.theguardian.com/us-news/2024...

17.12.2024 13:59 👍 8 🔁 3 💬 0 📌 0

We write: “Wall Street’s takeover of US health-care infrastructure and Silicon Valley’s introduction of gig nursing apps are a dangerous duo that is eroding our health-care system and eviscerating our ability to take care of each other.”

17.12.2024 16:53 👍 77 🔁 31 💬 4 📌 4
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Gig nursing apps don’t “fix” health care—they exploit workers and put patients at risk. Lower wages. Zero training. No accountability.

Groundwork’s @katiejwells.bsky.social: “We have a problem with care. We don’t pay it well enough.” www.theguardian.com/us-news/2024...

17.12.2024 17:12 👍 19 🔁 6 💬 2 📌 0

Good question. Personally I don’t know if the technological turn in the medical industry is going to go away. But I believe it is really crucial to include worker voices and patient wellbeing in all the decisions about technology design, development and deployment.

17.12.2024 16:27 👍 1 🔁 0 💬 0 📌 0
Image of a healthcare worker in scrubs kneeling beside a hospital bed, adjusting equipment, in a modern hospital room. To the right, a promotional banner for the Roosevelt Institute features a quote about the impact of AI on nursing and healthcare disparities.

Image of a healthcare worker in scrubs kneeling beside a hospital bed, adjusting equipment, in a modern hospital room. To the right, a promotional banner for the Roosevelt Institute features a quote about the impact of AI on nursing and healthcare disparities.

NEW📃: Since 2016, US hospitals have integrated "gig" nurses.

@katiejwells.bsky.social & @fundaustek.bsky.social interviewed 29 "gig" nurses & nursing assistants. They find that on-demand nursing firms exacerbate existing issues in the health-care industry. rooseveltinstitute.org/publications...

17.12.2024 14:19 👍 15 🔁 10 💬 0 📌 2
‘Uber for nursing’: alarm over use of AI to aid US nurses and healthcare | US healthcare | The Guardian Report by Roosevelt institutes argues apps encourages nurses to work for less pay and can threaten patient wellbeing

See also @theguardian.com’s coverage of the report

17.12.2024 13:40 👍 1 🔁 0 💬 0 📌 0

Really pleased to share that @katiejwells.bsky.social and I have a new report out published by the @rooseveltinstitute.bsky.social. As part of @towardsfairwork.bsky.social we have been studying nursing platforms, and this brief presents our insights into this new domain of platformisation in the US.

17.12.2024 11:47 👍 12 🔁 8 💬 2 📌 0
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Uber for Nursing: How an AI-Powered Gig Model Is Threatening Health Care - Roosevelt Institute Through original interviews with 29 “gig” nurses and nursing assistants, Katie J. Wells and Funda Ustek Spilda find that on-demand nursing companies encourage nurses to work for less pay, fail to prov...

Hi @nataliesedacca.bsky.social You can find it here rooseveltinstitute.org/publications...

17.12.2024 11:40 👍 2 🔁 0 💬 0 📌 0