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NelsonHall

@nhinsight

NelsonHall is synonymous worldwide with excellence in #BPS & #outsourcing advisory and research services #BPO #ITservices #automation #RPA #HRO #RPO #CXservices

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17.11.2024
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Latest posts by NelsonHall @nhinsight

Nelson Hall Success through insight

New NelsonHall blog post: 'Concentrix Acquires SAI Digital to Empower Smart Commerce with AI' – sowo.kr/DTNS0rrh

#CX #CXservices #EX #CXTransformation #AI

10.11.2025 11:08 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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New #NelsonHall blog post: 'Capgemini and the Changing Face of Sustainability in Financial Services' – reimagine.nelson-hall.com/articles/1311
#Sustainability #ESG #FinancialServices #Finserv #Banking #Compliance #AI #GenAI

31.10.2025 16:02 πŸ‘ 2 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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New #NelsonHall blog post: 'Wipro Driving an AI-Powered Consulting-Led Approach' – research.nelson-hall.com/blogs-webcas...

#AI #GenAI #agenticAI #BFSI #ITservices

17.10.2025 15:03 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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New #NelsonHall blog post: 'WNS Digital Policy Administrator: A Utility Model for Modern L&A Operations' – research.nelson-hall.com/blogs-webcas...
#Insurance #LifeInsurance #BPS #BPM #BPO #GenAI #Automation

15.10.2025 11:41 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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New #NelsonHall blog post: 'Strategic Shifts in #HRTechnology: #AI, #Talent, #Experience' – research.nelson-hall.com/blogs-webcas...
#HR #HRTech #AgenticAI #WFM #EX #HCM #hrtech2025

15.10.2025 11:21 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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Mike Smart has published a new #NelsonHall blog post: '@UiPath Demonstrates Resilient #AgenticAutomation of End-to-End Processes' – research.nelson-hall.com/blogs-webcas...
#GenAI #AI #BPM

03.10.2025 14:56 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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ivankotzev.bsky.social has published a new #NelsonHall blog post: 'Capita Experience Repositions for Transformative CX Services' – research.nelson-hall.com/blogs-webcas...
#CX #CXservices #CXTransformation #GenAI #AgenticAI #AI #BPO

30.09.2025 13:57 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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@jpcthompson.bsky.social has published a new #NelsonHall blog post – 'Beyond Vaporware: How GenAI Dominated HR Tech 2025' research.nelson-hall.com/blogs-webcas...

#GenAI #AgenticAI #AI #EOR #HR #HRTech2025

25.09.2025 16:03 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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In a new #NelsonHall blog post, Andy Efstathiou examines the rise of #privatecredit and highlights how Cognizant has tailored its operational services to meet the needs of the market: Β research.nelson-hall.com/blogs-webcas...

#Finserv #AI #BPS #GenAI #Automation

16.09.2025 13:36 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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Elizabeth Rennie has published a new #NelsonHall blog post: 'ADP: #AI Vision, Innovation & Global Product Updates' – research.nelson-hall.com/blogs-webcas...

#MPHR #Payroll #PayrollServices #HRServices #HR #AgenticAI #WorkforceManagement #WFM

15.09.2025 15:12 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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.@jpcthompson.bsky.social has published a new #NelsonHall blog post: 'Multiplier: Redefining Global Employment with a Human-Tech Balance' – research.nelson-hall.com/blogs-webcas...

#HR #HRservices #EOR #GenAI #AI #AgenticAI

13.08.2025 15:35 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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New #NelsonHall blog post: β€˜How Mortgage & Loan Operational Services Are Transforming’ – research.nelson-hall.com/blogs-webcas...
#Mortgages #Loans #Finserv #AI #Automation #BPS

18.07.2025 14:00 πŸ‘ 0 πŸ” 2 πŸ’¬ 0 πŸ“Œ 0
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New #NelsonHall blog post: 'Enterprises Ramping GenAI & Agentic AI to Drive Predictability Across the IT Ecosystem' – research.nelson-hall.com/blogs/?avpag...
#ITservices #GenAI #AgenticAI #AI #AIOps #SmartAI #DevSecOps

15.07.2025 12:36 πŸ‘ 0 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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We've published a new #NelsonHall blog post – 'One Vision, One Partner: The Rise of Integrated Consulting, Tech & Operations': research.nelson-hall.com/blogs-webcas...

#ITservices #GenAI #AI #BPS #AgenticAI

11.07.2025 11:37 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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A new #NelsonHall report by Bilal Chaudhry analyzes the worldwide market for Strategic Insights in #RevenueCycleManagement (#RCM): research.nelson-hall.com/search/?&avp...

#Healthcare #BPS #Sourcing #AI #RPA

23.06.2025 08:51 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Bilal Chaudhry has published a new #NelsonHall blog post: 'WNS HealthHelp Expands AI-Enabled Utilization Management for Faster Clinical Outcomes' – research.nelson-hall.com/blogs/?avpag...
#HealthInsurance #Healthcare #AI #Automation

19.06.2025 17:09 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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In a new #NelsonHall blog post Andy Efstathiou looks at the growing requirement for operational flexibility in #banking, and at a specific #GenAI-based #KYC initiative from Capgemini that aims to address this: research.nelson-hall.com/blogs-webcas...

#AI #Compliance

19.06.2025 08:59 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Vaibhav Wardhan has published a new #NelsonHall blog post – 'WNS Procurement: Enhancing Procurement Services with The Smart Cube Digital Suite' research.nelson-hall.com/blogs-webcas...

#ProcurementServices #Procurement #SupplyChain #Sourcing #GenAI

06.05.2025 16:59 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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We recently talked to Infosys QE (IQE), Infosys’ #testing unit, about how it applies #GenAI to #QE/testing. In a new #NelsonHall blog post we discuss some of our key takeaways: research.nelson-hall.com/blogs-webcas...
#ITservices #AgenticAI #AI

02.04.2025 14:20 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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Vaibhav Wardhan has published a new #NelsonHall blog post... 'The Evolution of GCCs: Orchestrating Ecosystems for #DigitalTransformation' – research.nelson-hall.com/blogs-webcas...

#GCC #Innovation #SupplyChain #AI
#Cloud #Automation

26.03.2025 16:11 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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Elizabeth Rennie published a new #NelsonHall blog post... 'VISTRA: Elevating Employee Experience through Global Absence Services' – research.nelson-hall.com/blogs-webcas...
#HR #GlobalAbsenceManagement #GAM #Payroll #payrollservices #EmployeeExperience #EX

26.03.2025 11:20 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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We recently attended the DXC Connect Insurance Executive Forum in Charleston, South Carolina. Bilal Chaudry shares key takeaways and insights in a new #NelsonHall blog post: research.nelson-hall.com/blogs-webcas...

#Insurance #GenAI #AI #BPM

26.03.2025 11:18 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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"Firstsource: Partitioning Business Processes for #AI & Agent β€˜UnBPO’ Delivery" – new #NelsonHall blog post by @ivankotzev.bsky.social: research.nelson-hall.com/blogs-webcas...

#CX #CXservices #BPS #CX #UnBPO #outsourcing

21.03.2025 16:42 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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#NelsonHall's latest analysis of the RPO services market by @jpcthompson.bsky.social is now available to subscribers.
research.nelson-hall.com/search/?&avp...

#RPO #Recruitment #Talent #Workforce #GenAI

21.03.2025 14:29 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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John Laherty has published a new #NelsonHall blog post: 'Compucom Focusing on Transformative Cost-Led Optimization' – research.nelson-hall.com/blogs/?avpag...

#ITservices #AI #GenAI #Automation

11.03.2025 14:41 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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The March edition of #NelsonHall's HR & Talent Transformation newsletter has been published. It provides updates on our latest research, plus happenings in the world of #HR: www.linkedin.com/pulse/hr-tal...
#HRTT #LearningServices #RPO #HCM #GenAI #GlobalEOR

27.02.2025 11:23 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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#NelsonHall is hiring for an '#ITServices Industry Analyst – #ApplicationServices', based in #India. You can find out more about the role via the link below:

www.linkedin.com/jobs/view/41...

#Careers #Hiring #Analyst #DevOps #GenAI #AI

21.02.2025 14:04 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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John Willmott has published a new #NelsonHall blog post: 'Capgemini Enhances Enterprise #Automation Fabric with Increased Emphasis on #GenAI & #Sustainability' – research.nelson-hall.com/blogs-webcas...

#ITinfrastructure #AI

17.02.2025 15:10 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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Andy Efstathiou has published a new #NelsonHall blog post – 'Avanade: Pursuing Explosive Growth with Mid-Tier Enterprises' research.nelson-hall.com/blogs-webcas...
#FinancialServices #Finserv #BFS #AI

30.01.2025 15:07 πŸ‘ 2 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
CX Services in 2025: Delivering Business Outcomes with GenAI - NelsonHall

.@ivankotzev.bsky.social has published a new #NelsonHall blog post with accompanying video overview: '#CXServices in 2025: Delivering Business Outcomes with #GenAI': research.nelson-hall.com/blogs-webcas...
#CX #AI #QA

29.01.2025 10:00 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0