Kola's Avatar

Kola

@kola-design

Service Designer Improving public sector services through innovative design & transformation methods, while prioritising accessibility and usability. www.veilworx.com

70
Followers
56
Following
30
Posts
16.11.2024
Joined
Posts Following

Latest posts by Kola @kola-design

Preview
Tips to ensure you make the most out of your service design conference experience | veilworx

Are you a #ServiceDesigner gearing up for your next #DesignConference? Elevate your #learning, #networking, and #innovation game with these valuable insights.

veilworx.com/tips-to-ensu...

02.12.2024 19:56 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
Challenges and successes every product design trainee should know | veilworx

Dive into the world of #productdesign and discover the hurdles #trainees face, the lessons learned, and the importance of perseverance. Join the conversation and share your own experiences in the dynamic field of #ProductDesign.

#DesignCommunity

veilworx.com/challenges-a...

01.12.2024 20:46 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
How service designers can help people embrace new ideas by designing for change | veilworx

Change is an inevitable part of life, and as #ServiceDesigners, we have the opportunity to facilitate and guide this process. Explore the reasons behind resistance to change and provide strategies to help organisations embrace new ideas.

veilworx.com/how-service-...

01.12.2024 20:29 πŸ‘ 3 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
Why project management training is the next step for ambitious UX designers | veilworx

In today's fast-paced work environment, #ProjectManagement skills are essential for ambitious #UXdesigners. By investing in project management training, we can gain a competitive edge in the industry.

Check the link to learn more:

veilworx.com/why-project-...

01.12.2024 20:24 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
How UX and service design can work together to bridge gaps | veilworx Maximising the effectiveness of human-centred design through the integration of UX and service design approaches.

As a Service Designer, I'm often asked about the differences between UX and service design. Check out my latest blog post for a detailed comparison of the two approaches:

veilworx.com/how-ux-and-s...

01.12.2024 20:18 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
UX Design vs. service design: Comparing goals, methods, and outcomes | veilworx

UX design is like decorating a house, but service design is building the entire neighbourhood. Discover the key differences between both approaches and learn how to choose which method is best for you in my latest blog post:

veilworx.com/ux-design-vs...

01.12.2024 20:16 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Post image
01.12.2024 06:58 πŸ‘ 2867 πŸ” 778 πŸ’¬ 61 πŸ“Œ 29

So vibrant πŸ‘πŸ½

30.11.2024 21:59 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0
Preview
Essential questions for service designers to ask potential employers to assess job fit | veilworx

Securing the right job role is crucial for #ServiceDesigners to thrive in their careers. Discover how to clarify job roles, assess team dynamics, evaluate growth prospects, and more in this blog post.

veilworx.com/essential-qu...

30.11.2024 21:57 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
The ultimate guide to building leadership skills in the dynamic field of service design | veilworx

Are you a #servicedesigner looking to develop strong leadership abilities?

Check this out πŸ‘‡

veilworx.com/the-ultimate...

30.11.2024 21:53 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
Exploring free psychology courses to elevate your service design skills | veilworx

Discover how #psychology can enhance your approach to #ServiceDesign in my latest blog post. A selection of free psychology courses is also provided to help you better grasp the ideas and methods you may use to improve user experience.

veilworx.com/exploring-fr...

30.11.2024 21:51 πŸ‘ 4 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
The benefits of service blueprinting for enhancing customer experience in waste management | veilworx

Unlocking the power of #ServiceBlueprints and customer #JourneyMaps to optimise waste management services and deliver outstanding customer experience. Discover how to create cross-functional teams and design customer-centric solutions in my latest blog post!

veilworx.com/the-benefits...

30.11.2024 21:47 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

If there’s a petition, I’m happy to sign βœ‹πŸ½

29.11.2024 21:46 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

πŸ˜‚πŸ˜‚πŸ€£

29.11.2024 21:44 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
Advancing collaboration in business waste management with service design | veilworx

If you're interested in learning how #ServiceDesign can improve waste management services, check out my latest blog post, which explores how this approach can drive efficiency and collaboration between business waste service providers and their customers.

veilworx.com/advancing-co...

29.11.2024 21:43 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
Creating cross-functional teams for effective waste management solutions | veilworx

Can we develop waste management strategies that are truly effective and sustainable? Learn about the potential of cross-functional teams that include government representatives, businesses, and waste service providers here.

veilworx.com/creating-cro...

29.11.2024 21:41 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
Why service designers must remain at the heart of local government | veilworx

Learn why #ServiceDesigners must remain at the heart of #localgovernment.

This blog post delves into the significant role of service designers in reshaping local services and driving positive change in our communities.

veilworx.com/why-service-...

29.11.2024 21:38 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
Why integrating service design and data teams is key to driving customer-centric innovation | veilworx

In today's data-driven world, the integration of #ServiceDesign and #data teams holds immense potential for organisational success.

Explore this blog post and learn how to Leverage data-driven insights for informed decision-making.

veilworx.com/why-integrat...

29.11.2024 09:42 πŸ‘ 3 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
Transforming ethnographic data into visual narratives with storyboards for better decision-making | veilworx

Unlock the Art of Communicating Ethnographic Insights through Storyboards.
Dive into the world of visual storytelling, where i explore how storyboards distil intricate research into compelling narratives that resonate on an emotional level.

veilworx.com/transforming...

27.11.2024 21:17 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
The complete guide to conducting accessible user testing for UX success | veilworx

Learn how to:
βœ… Design test scenarios that cater to diverse abilities
βœ… Collaborate with accessibility experts for enriching insights
βœ… Prioritize iterative design refinements that empower all users

#InclusiveUX #usertesting #accessibilitymatters #servicedesign #uxd

veilworx.com/the-complete...

27.11.2024 21:12 πŸ‘ 2 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0

Never heard of this. Time to explore

22.11.2024 16:55 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Season 2?! 😳🀩

Finally, something to look forward to

21.11.2024 08:20 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Thank you, glad to hear you found it useful. Every time I introduce myself as a service designer, the next thing I usually get asked is - what is that or what do they do?, so I thought it might be useful to share what it is and what it isn’t.

18.11.2024 10:31 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Thank you for sharing. Sounds like you managed to achieve that elusive work-life balance I’ve read about in the old texts πŸ˜„

18.11.2024 09:32 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Considering your career was in digital, did you attempt to start/explore other sources of generating additional income with the skills you have?

If yes, what kind of side hustles would you advise someone (with a full time job) with digital skills to explore, that require the least amount of effort?

18.11.2024 08:52 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

I’m really excited to see how the world intends to regulate emerging technologies without stunting growth and innovation. I don’t envy the people in charge of making such decisions.

17.11.2024 21:11 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Recently, I presented the key findings of an ethnographic study my team and I conducted to stakeholders at a workshop.

For easier understanding, I translated the entire research into storyboards. I'm not sure if this method is already widely used, but I strongly recommend it.

17.11.2024 21:10 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Uploading the image into chat GPT and asking it to create an alt text for you πŸ˜„

16.11.2024 22:08 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Post image

It's been 6 years since I first joined the design field and I still feel excited whenever I watch something I dedicated so much effort to finally get implemented. I'm truly grateful for the exceptional team I am a part of, which played a pivotal role in making this milestone possible.

16.11.2024 22:00 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

subtle undercurrents of exclusion that they breed, and how to make the design landscape more inclusive.

Looking ahead, I can't wait for more meet-ups and opportunities to connect, learn, and grow alongside fellow design and digital professionals.

16.11.2024 21:34 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0