“Surrender to what is.
Let go of what was.
Have faith in what will be.”
Sonia Ricotti
“Surrender to what is.
Let go of what was.
Have faith in what will be.”
Sonia Ricotti
👀
Dogs are the best 🐾
After an exhilirating and transformational week at Olo Beyond4, this was the R&R/TLC lazy Sunday I needed.
“You do not find the happy life.
You make it.”
Camille Eyring Kimball
Real-time photo of me the day after Olo Beyond4 wraps, giving “I’m tired and I love you.”
“Make no little plans.
They have no magic to stir men’s blood and probably themselves will not be realized.
Make big plans.
Aim high in hope and work.
Remembering that a noble, logical diagram once recorded will not die.”
Daniel H Burnham
“Wherever you are, be all there.”
Jim Elliot
“Happiness depends upon ourselves.”
Aristotle
See you in the desert! 🌵
beyond4.olo.com
More kindness.
More humanity.
More benefit of the doubt.
Hospitality is worth fighting for
Steadiness in ambiguity
“We rise by lifting others.”
Robert Ingersoll
“Kindness begins with the understanding that we all struggle.”
Charles Glassman
“Light tomorrow with today.”
Elizabeth Barrett Browning
“Let the beauty we love be what we do.”
Rumi
Metrics That Matter > Vanity Metrics
“You must do things you think you cannot do.”
Eleanor Roosevelt
“Life’s most persistent and urgent question is, ‘What are you doing for others?’”
Dr. Martin Luther King Jr.
“Keep some room in your heart for the unimaginable.” - Mary Oliver
“First say to yourself what you would be; then do what you have to do.”
-Epictetus
Always open
The number one question brands have always asked me is, “When are you going to get into loyalty?”
Today is our answer.
www.linkedin.com/posts/olo_ma...
🔮 2026 for restaurants:
1️⃣ The fight for guest relationships
2️⃣ Radical simplification
3️⃣ Personalization at scale
Read more: www.linkedin.com/posts/nhglas...
“By believing passionately in something that still does not exist, we create it.” -Kafka
Restaurants make millions of people smile every day. They are the light.
20 years ago today - November 27, 2005 - my grandmother, who we called Gaga, placed the first-ever mobile order at Koffee Too! on York Street in New Haven, CT.
Long enterprise software