Kathryn Grace πŸ•ŠοΈ's Avatar

Kathryn Grace πŸ•ŠοΈ

@iamkathryngrace

Design Leader: Service & Systems Design Keeping digital health and care human and joining it up

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08.05.2024
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Latest posts by Kathryn Grace πŸ•ŠοΈ @iamkathryngrace

Denmark switching from MS Office to open source

Denmark switching from MS Office to open source

Denmark’s Ministry of Digital Government is phasing out its use of Microsoft Office.. to switch to open source alternatives like LibreOffice instead.

Why? Because relying too heavily on a US tech giant for your nation’s digital infrastructure is starting to feel a bit... well, risky.

13.06.2025 11:25 πŸ‘ 3208 πŸ” 796 πŸ’¬ 64 πŸ“Œ 77
Photo of canary. He lived for 14.5 years.

Photo of canary. He lived for 14.5 years.

Diagram of a person in their home with a pet canary. Their carer nearby. All surrounded by their circle of friends and carers.

Diagram of a person in their home with a pet canary. Their carer nearby. All surrounded by their circle of friends and carers.

Statement: We Care Design is about Caring for Family. Canary diagram beside statement.

Statement: We Care Design is about Caring for Family. Canary diagram beside statement.

Some of you will remember my regular tweets during 2009-2015 when I was a family dementia carer. A key character in our circle of care was my Dad’s canary. He was due to live 6/7 years… he made it to 14.5! Sadly he fell asleep on Saturday for the last time… a job well done πŸ’› #DementiaCare

02.06.2025 18:29 πŸ‘ 12 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Mike Gallagher: Weeknote, w/c 24 March 2025 Striking a balance for the public good

a weeknote
mikegallagher.org/weeknote-wc-...

30.03.2025 13:29 πŸ‘ 7 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
Mike Gallagher: Weeknote, w/c 17 March 2025 Trade-offs

a weeknote on trade-offs
mikegallagher.org/weeknote-wc-...

23.03.2025 14:33 πŸ‘ 9 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0

Congratulations James… seems a very long time since I heard you speak at Service Design London Thinks & Drinks - then got you to speak at our very own SD Leeds Thinks & Drinks at our first event. The essence of that message is still what I cling on to today.

31.03.2025 10:34 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0
Mike Gallagher: Weeknote, w/c 10 March 2025 Perestroika

what a week: perestroika
mikegallagher.org/weeknote-wc-...

15.03.2025 12:16 πŸ‘ 7 πŸ” 3 πŸ’¬ 0 πŸ“Œ 1

Keep calm and Carry on

Keep connecting and Say hello… πŸ‘‹

16.03.2025 15:25 πŸ‘ 3 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

How ave we all doing?
β€’ A level of shock emotionally
β€’ Knowing that change is needed
β€’ Taking time out, lots of self-care.

16.03.2025 15:24 πŸ‘ 3 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

What will continue?
The 3 big shifts...
- analogue to digital
- hospitals to community
- prevention as well as cure

16.03.2025 15:24 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

WEEKNOTES 77
Friday 14 March 2025
Well that was a week!
UNDERSTATEMENT

Announcements:
β€’ 15% staff cuts upgraded to 50%
β€’ The dissolving of NHS England.
β€’ The start of a new Government organisation.

16.03.2025 15:23 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0
Post image

Worth noting this week…
Thanks to all folks who have connected in to say hello over the past 24 hours. Keep Calm and Carry On #Weeknotes #NHSEngland

14.03.2025 09:59 πŸ‘ 19 πŸ” 0 πŸ’¬ 3 πŸ“Œ 0

Hear what the PM had to say about his big NHS England announcement - he'll be on Inside Briefing later today. In the meantime, check out our crack team's analysis on our webinar happening now:

www.instituteforgovernment.org.uk/event/keir-s...

13.03.2025 13:03 πŸ‘ 2 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
an archival black and white photograph of the KKK marching in Washington DC with the capitol behind them

an archival black and white photograph of the KKK marching in Washington DC with the capitol behind them

In light of everything happening, I wrote about how the KKK in the 1920s felt unstoppable, about the people that fought against them anyway, and about how fascism always fails. dansinker.com/posts/202…

24.02.2025 01:06 πŸ‘ 24982 πŸ” 7239 πŸ’¬ 739 πŸ“Œ 751

One of the biggest barriers to digital service transformation is budget separation.

It’s a cost item on a digital budget.

Which later results in savings in the service operation budget.

That’s a different team, unit or even organisation.

1/X

24.02.2025 17:33 πŸ‘ 35 πŸ” 8 πŸ’¬ 5 πŸ“Œ 2

Dare I say… no?

15.01.2025 18:27 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Preview
All the Big Government Reforms the Media Hasn’t Been Telling You About You won't have read much about these announcements over the past few weeks

I follow the news closely, but wasn't aware of a single one of these: bylinetimes.com/2024/12/20/l...

Yes, this gov could be way better at comms, but the key issue, I think, is that political journalism has become addicted to reporting fights/gossip, and has forgotten how to report on policy/action

23.12.2024 08:14 πŸ‘ 68 πŸ” 19 πŸ’¬ 13 πŸ“Œ 10
Preview
NHS England Β» Application information pack for Patient and Public Voice Partners of AI Advisory Committee Part 1: General NHS England Introduction Introduction Thank you for your interest in becoming a Patient and Public Voice (PPV) Partner with NHS England. Working in partnership with people and communit...

NHS England is seeking a Patient Public Voice partner to join the Advisory Committee on Responsible AI Adoption.

This role is essential in championing a service user, patient and/or carer/family viewpoint, ensuring that their needs are considered.

πŸ’΄ Involvement payment available.

πŸ“† Closes: 9/12.

06.12.2024 13:01 πŸ‘ 5 πŸ” 6 πŸ’¬ 0 πŸ“Œ 1
Post image

Nice to be back facilitating at a big two day workshop again in person this week… it’s been a long time! Service Jam skills reviving…

06.12.2024 23:16 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Big thanks to @ollybenson.uk for joining us up β€οΈπŸ™

24.11.2024 09:22 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Just what we need ❀️

24.11.2024 09:21 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

β€œI’ve also given parent support sessions for this age” do you still do this? How might we find out more? ❀️

24.11.2024 09:19 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Thank you so much Sarah πŸ’›

24.11.2024 09:17 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
The Codesign and Initial Evaluation of a Peer Support Program for Autistic Young Adults by Davies et al. 2024." The infographic includes several coloured shapes with text, a gauge showing that 81.3% of participants would recommend the program, and the UCL logo at the top. Text on the shapes highlights key aspects of the codesign process such as "empowering meaningful collaboration," "success of the program through preparation," "facilitating effective, respectful communication," and the program name "Understanding You, Discovering You" with the charity Ambitious about Autism.

The Codesign and Initial Evaluation of a Peer Support Program for Autistic Young Adults by Davies et al. 2024." The infographic includes several coloured shapes with text, a gauge showing that 81.3% of participants would recommend the program, and the UCL logo at the top. Text on the shapes highlights key aspects of the codesign process such as "empowering meaningful collaboration," "success of the program through preparation," "facilitating effective, respectful communication," and the program name "Understanding You, Discovering You" with the charity Ambitious about Autism.

πŸš€New study on a peer support program for autistic young adults, published in Autism in Adulthood! Embracing a codesign approach, empowering autistic people to shape tools that support their transition to adulthood with "Understanding You, Discovering You".

04.07.2024 10:37 πŸ‘ 5 πŸ” 2 πŸ’¬ 1 πŸ“Œ 0
A definition of what font metadata is.

A definition of what font metadata is.

Just when you think you have the details all understood… another layer appears.

22.11.2024 23:49 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0
Four arrows crossing over each other. A visual conceptual metaphor.

Four arrows crossing over each other. A visual conceptual metaphor.

Enabling groups to see each other’s overlapping work this week…
#BringingClarity

22.11.2024 23:47 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Dear old Twitter β€˜health and care’ buddies if you’re here?

Does anyone know about Autism in teenage years… especially β€˜demand avoidance’.

Is there such a thing as an autism family buddy?

#autism #familylife #demandavoidance
#AskingForAFriend

22.11.2024 23:35 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Really missing the health and care dimensions that the old (still hanging on) Twitter brings…

22.11.2024 23:34 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

At work one of the things we do (@carefultrouble.bsky.social) is help different kinds of orgs with their AI strategy and ethical evaluations. Some random trends:
- techno-optimistic senior managers who want to sprinkle AI on something but aren't sure what are almost always men in their 40s

12.11.2024 21:07 πŸ‘ 94 πŸ” 20 πŸ’¬ 2 πŸ“Œ 8

The actual platform for feedback change.nhs.uk/en-GB/

21.10.2024 20:52 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
NHS England

So this is your chance everyone… patients, carers, paramedics, doctors, nurses, medical teams, carer teams, pharmacists, volunteers, charities, community groups, local government, entrepreneurs… all of us to share our thoughts, experiences, insights, wisdom #Change #NHS
www.england.nhs.uk

21.10.2024 20:50 πŸ‘ 2 πŸ” 3 πŸ’¬ 1 πŸ“Œ 0