Quin Truong's Avatar

Quin Truong

@quintruong

Founder at leanbase.com and shopbase.com

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27.03.2025
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Latest posts by Quin Truong @quintruong

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Build What Users Truly Need with Real Insights. Gain deep customer insights, confidently prioritize your next features, and keep your entire team aligned with the roadmap—powered by AI.

Take a look at what we're building here: leanbase.com/features/us...

14.04.2025 10:03 👍 0 🔁 0 💬 0 📌 0
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Most teams collect feedback.

But they still struggle to decide what to build next.

That’s what I call the feedback fog.

I’m working on something to fix that — a system I call User Compass.

It helps early-stage SaaS teams turn raw feedback into product clarity.

See comment.

14.04.2025 10:03 👍 0 🔁 0 💬 1 📌 0

A PM's most important work often doesn’t show up in Jira:

– Making sense of messy feedback

– Convincing stakeholders

– Fighting for clarity

We're working on a tool that helps PMs surface the real insights hiding inside Intercom threads, support tickets, and usage logs.

14.04.2025 05:00 👍 0 🔁 0 💬 1 📌 0

Most product teams don’t fail because they ignore users.

They fail because they hear too many things—and don’t know which one matters.

A founder says X.

A customer says Y.

Usage data says Z.

What’s the worst source of noise you’ve dealt with when building something new?

11.04.2025 10:00 👍 0 🔁 0 💬 0 📌 0

PMs don't need another dashboard.

They need a decision.

“Build this next.”

“Here’s the proof.”

That’s the AI we’re working on at Leanbase.

#saas #buildinpublic #failinpublic

11.04.2025 05:00 👍 1 🔁 0 💬 2 📌 0

Today we tried connecting Intercom + PostHog + HubSpot into a single customer signal stream.

Chaos? Yes.

Useful? Surprisingly.

The dream: “Here’s what to build next—and why.”

No spreadsheets. No begging for alignment.

#building #saas

10.04.2025 10:00 👍 0 🔁 0 💬 0 📌 0

Most customer feedback dies in Notion.

We're building an AI layer that catches it, connects it, and tells you what to build next—before you forget why it mattered.

#building

10.04.2025 05:00 👍 0 🔁 0 💬 0 📌 0
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Product teams: what’s your real roadmap process?

a) Gut feeling

b) “Stakeholder” opinions

c) Loudest customer

d) Data… kinda

Be honest. We’re building something for this.

09.04.2025 15:15 👍 0 🔁 0 💬 0 📌 0

Product teams don’t need more data.

They need fewer tabs and better timing.

Your users are screaming—but it’s buried in Intercom threads, Miro boards, and dashboards nobody opens.

We’re fixing that.

#saas

09.04.2025 10:00 👍 0 🔁 0 💬 0 📌 0

Your startup isn’t failing because of competition.

It’s failing because of this ⬇️

• No real problem = no urgency
• No urgency = no adoption
• No adoption = no business

Find a painful problem. Solve it so well that people can’t ignore you.

#build

01.04.2025 05:00 👍 0 🔁 0 💬 0 📌 0
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I wasted 6 months building the wrong thing. Here’s how I fixed it 👇

Started building Leanbase with what I thought users wanted.

Turns out, assumptions ≠ reality.

After months of development, I had to scrap 70% of it.

Lesson? Talk to users early. Build based on problems.

31.03.2025 10:00 👍 0 🔁 0 💬 0 📌 0
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Jira and Leanbase: What's better? In today’s fast-paced environment, project management tools need to do more than just track tasks—they should help teams stay connected to their customers. The bigger a company grows, the more it risks losing touch with real customer needs. Silos, complex processes, and scattered tools create barriers between product,

Leanbase vs. Jira: Which One Truly Empowers Your Team?

The right project management tool shapes your team's success.

We break down usability, AI insights, and customization—so you can choose what fits best.

Agility or deep customization? You decide.

blog.leanbase.com/why-leanbas...

31.03.2025 05:00 👍 1 🔁 0 💬 0 📌 0

Biggest frustration with your task management tool?

#build #saas #grow

30.03.2025 13:00 👍 0 🔁 0 💬 0 📌 0
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Built 1st product in college.

15 years later—some wins, some fails—a lesson stands out: Customers first, always.

Reality? Big companies drift from customers

That’s why I built Leanbase—to keep teams customer-focused — free for unlimited users! → leanbase.com

29.03.2025 13:45 👍 0 🔁 0 💬 0 📌 0
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We spent 3 months building a feature. Users asked for it. They even begged for it. Then we launched it… and no one used it. 😅

The hardest part of product building?

Knowing when to kill your own ideas.

What’s a feature you built that flopped?

#building #saas #scaling

28.03.2025 16:15 👍 0 🔁 0 💬 0 📌 0

Hiring = easy.

Building a team that moves fast, stays aligned & actually likes working together?

Hard.

Scaling a product is one thing.

Scaling culture is another.

What’s one lesson you learned about hiring & team growth?

#scale #building

28.03.2025 12:45 👍 0 🔁 0 💬 0 📌 0
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Be honest… how many times have you:

- Updated the same task in 3 different places?
- Got blocked waiting for approvals buried in Slack?
- Lost track of a bug because ‘it was in someone’s to-do’?

Try leanbase.com to see how we resolve!

#TaskManagement #saas

28.03.2025 06:00 👍 0 🔁 0 💬 0 📌 0
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VC money = 🚀 but also ⏳⏳⏳

We chose to stay bootstrapped for now.

No pressure to chase hypergrowth, just focusing on building something great.

Would love to hear—if you raised, was it the right call? If not, what’s holding you back?

#funding #raising

27.03.2025 16:45 👍 0 🔁 0 💬 0 📌 0

If I could go back in time, I’d tell myself:

• Your first version will be bad. Ship it anyway.
• No one cares about your idea, only your execution.
• Sales is harder than building the product.

What’s one thing you wish you knew before starting your company?

#build #saas

27.03.2025 14:45 👍 2 🔁 0 💬 2 📌 0
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Running sprints shouldn’t feel like herding cats. 🏃‍♂️🐱

But let’s be real—keeping track of tasks, blockers, and velocity in @jira?

Painful.

@leanbase 's agile sprint management is simple, visual, and actually useful.

Try it out: leanbase.com

27.03.2025 08:30 👍 0 🔁 0 💬 0 📌 0
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Manage Your Projects & Tasks Online • Leanbase Stay productive anytime, anywhere with Leanbase. Keep your remote, distributed teams, and entire organization aligned on their goals, projects, and tasks.

15 years in tech.

One recurring frustration.

No matter the company, no matter the team—task management was always a nightmare.

Too many tools, too little clarity.

So I stopped complaining and started building.

Excited that leanbase.com is released!

#saas #buildinpublic

27.03.2025 04:16 👍 3 🔁 0 💬 0 📌 0