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Sarah Burnett

@sarahburnett

Author & analyst | Tech. Evangelist | board advisor | FBCS Follow me on LinkedIn: https://www.linkedin.com/in/sarahburnett/

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18.11.2024
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Latest posts by Sarah Burnett @sarahburnett

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#processintelligence #processautomation | Sarah Burnett Could vs. should: a three-letter difference with a million-dollar impact. @KYP.ai's latest episode nails it. #processintelligence #processautomation

There's a great series of videos on LinkedIn by KYP.ai depicting processes as humans talking to a shrink. Check out the latest: Could vs. should: a three-letter difference with a million-dollar impact.
#processintelligence #processautomation

www.linkedin.com/posts/sarahb...

04.03.2026 13:29 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Governance built‑in: Drift detection, guardrails‑as‑code, KPI checks for compliance.
Impact: From isolated pilots to platform‑wide ROIβ€”lower costs, higher productivity, better employee experience.

09.01.2026 09:45 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Why it matters for Agentic AI: PI provides context, SOPs, bottlenecks, and guardrails so agents can act autonomously yet responsibly.
Example: Procurement delays? PI detects and reroutes approvals in real time.

09.01.2026 09:45 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

What PI does:
Creates a digital twin of operations by analyzing interaction data.
Exposes inefficiencies, rebalances workloads, validates invoices, and standardizes process knowledge.

09.01.2026 09:45 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0
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Adaptive Workflows: Process Intelligence + Agentic AI | Sarah Burnett Adaptive Workflows: How Process Intelligence Powers Agentic AI in Modern Enterprises We underestimated Process Intelligence in the early days of intelligent automation. It looked like a solution hunt...

#AdaptiveWorkflows: #ProcessIntelligence (PI) + #AgenticAI = Scalable Automation
PI went from β€œsolution in search of a problem” to the backbone of enterprise automation to provide knowledge and context for Agentic AI

More on my LinkedIn post: www.linkedin.com/posts/sarahb...

09.01.2026 09:45 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0
https://144527897.fs1.hubspotusercontent-eu1.net/hubfs/144527897/White%20Papers/20260105%20Executive%20Guide%20on%20Agentic%20AI%20Whitepaper.pdf

https://144527897.fs1.hubspotusercontent-eu1.net/hubfs/144527897/White%20Papers/20260105%20Executive%20Guide%20on%20Agentic%20AI%20Whitepaper.pdf

The autonomous enterprise is no longer a vision, it’s arriving via Agentic AI and Process Intelligence.

But it is not easy to move from "faster work" to "continuous learning". The pitfalls are distilled into a new and insightful white paper. Read more here: kyp.ai/exec-guide-a... πŸ€–
#AgenticAI #AI

08.01.2026 09:31 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Is AI a tool for sustainability or a threat to it? Sarah Burnett FBCS considers the impact of AI as both a catalyst for sustainability and a growing environmental concern.

Is #AI a tool for #sustainability or a threat to it?

How does AI in #processintelligence help with energy efficiency?

ICYMI: My recent article for BCS, The Chartered Institute for IT IT Now magazine:
www.bcs.org/articles-opi...

22.12.2025 11:07 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
The Guided Enterprise: https://www.linkedin.com/pulse/guided-enterprise-how-process-intelligence-ai-create-smarter-burnett-lewde/?trackingId=M5wZEua2SLae6gAqc2NTFQ%3D%3D

The Guided Enterprise: https://www.linkedin.com/pulse/guided-enterprise-how-process-intelligence-ai-create-smarter-burnett-lewde/?trackingId=M5wZEua2SLae6gAqc2NTFQ%3D%3D

The Guided Enterprise ...

.... is one that taps into Process Intelligence & AI to deliver personalized, context-aware guidance to employees at every level:
www.linkedin.com/pulse/guided...

By the way, for those of you who have read my books, an autonomous enterprise should be a guided one too.

05.12.2025 09:47 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Is AI a tool for sustainability or a threat to it? Sarah Burnett FBCS considers the impact of AI as both a catalyst for sustainability and a growing environmental concern.

The Carbon Dichotomy of - #AI Is it a tool for sustainability or a threat to it?

My new article from BCS, te British Institute for IT www.bcs.org/articles-opi...

#Green #sustainability

02.12.2025 16:26 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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The Guided Enterprise: How Process Intelligence and AI Create Smarter Workplaces | Sarah Burnett πŸ’ͺ The Guided Enterprise is Here: Leveraging Process Intelligence and AI to Empower Every Employee What is the biggest roadblock preventing employees in your organization from making the right decisio...

The Guided Enterprise - How Process Intelligence and AI Create Smarter Worplaces

My new article on @LinkedIn www.linkedin.com/posts/sarahb...

01.12.2025 17:50 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Ready or not, the digital afterlife is here Developers of griefbots say that they help people by allowing them to commune with recreations of the dead, but others say that the technology is fraught with danger.

Is a digiital afterlife a good or a band thing?
Ready or not, is already here www.nature.com/articles/d41...

16.09.2025 12:27 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Stephanie Shirley, a Pioneer for Working From Home and Women in Tech, Dies at 91 When Stephanie Shirley couldn’t get her letters answered, she started signing them as Steve Shirleyβ€”and became a force in the early years of computer programming.

When Stephanie Shirley started a company in 1962, she hired people who worked part time and from home. And with few exceptions, she hired only women. www.wsj.com/arts-culture...

31.08.2025 10:42 πŸ‘ 8 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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Coming soon - my podcast with Nuno Rocha of Siemens hosted by BCS, The Chartered Institute for IT (Author Webinar Series)
We'll discuss the concepts from my book "AI in Business - Towards the Autonomous Enterprise", and Siemens' Bionic Agent and more.
www.eventbrite.co.uk/e/author-web...
#AgenticAI

28.08.2025 14:08 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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What do you call an AI agent with garbage input?
A very confident bug.

Agentic AI is powerfulβ€”but only as smart as the data it’s fed.
Confidence without quality is just chaos.

πŸ’¬ Got a story of AI gone wrong? Share it below.

#AI #AgenticAI #TechHumor #DataQuality #MachineLearning #XPost

19.08.2025 14:52 πŸ‘ 1 πŸ” 1 πŸ’¬ 1 πŸ“Œ 0
Humans and machines in the enterprise – work but not as we know it β€” Financier Worldwide Explore how AI and digital transformation are reshaping enterprise work, blending human skills with machine efficiency in evolving job models.

AI + process intelligence = smarter, faster enterprise work.
πŸ” Eliminate friction
⚑ Enable agile decisions
πŸ’‘ Fuel innovation
πŸ”„ Smooth ERP migrations
πŸ“Š Boost Six Sigma
🌟 Spotlight excellence

Read my latest Financier Worldwide article:
πŸ‘‰ www.financierworldwide.com/humans-and-m...

19.08.2025 11:28 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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AI in Insurance Podcast - Episode 10: KYP.ai - OpenDialog We’re back with a new episode of the AI in Insurance podcast! This time we’re joined by Sarah Burnett, Intelligent Automation Analyst, Author & Chief Technology Evangelist at KYP.ai. Listen now!🎧 Epis...

In this podcast with Danny Major I discuss the concept of the autonomous enterprise & its implications for #insuranceindustry, drawing insights from my book, "#AI in Business – Towards the Autonomous Enterprise": www.amazon.co.uk/AI-Business-...

🎧 Tune in: opendialog.ai/2025/06/24/a...

#InsureTech

26.06.2025 11:30 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Tech Headlines from the Spring Statement 2025 | BCS The Spring Statement had few tech announcements, but those it did contain have far reaching implications for revolutionising the civil service, public services and the defence sector. Claire Penketh, ...

The Future of UK Public Services: AI-Driven Transformation

The UK Gov. plans to accelerate the integration of AI into public services. BCS, the Chartered Institute for IT, coverd the announcement with a quote from me: www.bcs.org/articles-opi...

#UKGovernment #SmartServices #AI #PublicServices

27.03.2025 14:34 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Bill Gates: Within 10 years, AI will replace many doctors and teachersβ€”humans won't be needed 'for most things' A new era of "free intelligence" powered by AI will change the way humans work, says billionaire Microsoft co-founder Bill Gates.

Bill Gates: Within 10 years, AI will replace many doctors and teachersβ€”humans won't be needed 'for most things' cnb.cx/43KgLqH

27.03.2025 10:46 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Spain to impose massive fines for not labelling AI-generated content Spain's government approved a bill on Tuesday imposing massive fines on companies that use content generated by artificial intelligence (AI) without properly labelling it as such, in a bid to curb the use of so-called "deepfakes".

Spain to impose massive fines for not labelling AI-generated content www.reuters.com/technology/a... #AI

13.03.2025 10:12 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

We have a long list of topics to discuss during our webinar on March 13, including autonomous and adaptive enterprises in the age of #agenticAI. I hope to see you there: www.pega.com/webinars/ai-...

#AI #AutonomousEnterprise

06.03.2025 11:04 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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How much energy will AI really consume? The good, the bad and the unknown Researchers want firms to be more transparent about the electricity demands of artificial intelligence.

How much energy will #AI really consume? The good, the bad and the unknown via @nature.com: www.nature.com/articles/d41...

05.03.2025 15:31 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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AI Research at Risk as Trump Administration Cuts NSF Funding Layoffs and budget cuts at the NSF threaten AI research, delaying grants and raising concerns about U.S. competitiveness in artificial intelligence

Trump and DOGE could be starting a brain drain of US AI researchers and developers.

An opportunity for Europe?

buff.ly/9Q58tJ3

05.03.2025 13:22 πŸ‘ 1 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0
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Don't just witness the #AI revolution, lead it! Join me and Anthony Abdulla of Pega Systems on March 13 to find out more to the secret to unifying AI & automation strategies that deliver immediate & measurable ROIπŸš€

πŸ”— Register today: pe.ga/4i2VJYy pe.ga/41u3GPp

05.03.2025 10:37 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 1
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This is cool - I'm in Feedspot's top #AI #influencers again this year: x.feedspot.com/artificial_i...

02.03.2025 20:22 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Singapore's biggest bank DBS to cut 4,000 roles as it embraces AI It makes DBS one of the first major banks to offer details on how AI will affect its operations.

The monetary ROI of AI: A bank in Asia says: "We deploy over 800 AI models for 350 use cases, the economic impact of these to exceed $745m; Β£592m in 2025".
But how to minimize impact on human jobs? Will new jobs be created to manage & supervise #AI?https://www.bbc.co.uk/news/articles/c4g7xn9y64po

26.02.2025 10:23 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Singapore's biggest bank DBS to cut 4,000 roles as it embraces AI It makes DBS one of the first major banks to offer details on how AI will affect its operations.

The impact of AI on human jobs is starting to show: A major Asia bank to cut 4K roles. The spoke person says: "Over the next 3 years, we envisage that AI cld reduce the need to renew abt 4K temps staff across our 19 markets working on specific projects". Via BBC
www.bbc.co.uk/news/article...

26.02.2025 10:17 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Net zero economy grows 10% in a year with Β£83bn boost to UK, report says Analysis suggests green sectors from renewables to recycling are boosting regional growth.

UK net zero economy grows 10% in a year with Β£83bn boost to the economy, report says www.independent.co.uk/climate-chan...

Via @the-independent.com #netzero #green #sustainability

25.02.2025 11:47 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Alibaba to invest more than $52 billion in AI over next 3 years Alibaba said on Monday it plans to invest at least 380 billion yuan ($52.44 billion) in its cloud computing and artificial intelligence infrastructure over the next three years.

One company to invest more than a quarter of what the EU collectively has committed to spend on #AI: Alibaba to invest more than $52 billion in AI over next 3 years: www.reuters.com/technology/a...

24.02.2025 10:23 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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AI is developing fast, but regulators must be faster | Letters Letters: Dr Tom McClelland on the consequences of AI consciousness, Michael Webb on protecting creative industries, and Prof Virginia Dignum and Prof Wendy Hall on the need for a global regulatory fra...

Who has the will and the power to regulate #AI?

Tech is outpacing regulations + increasing risk of harmful AI systems without the mechanisms to control them

Prof. Wendy Hall puts the case for proactive regulation eloquently in this letter to the Guardian: www.theguardian.com/technology/2...

11.02.2025 12:06 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Check out my latest blog to learn how #AI-driven process insights can uncover new ways of generating business value by boosting productivity.

πŸ”— Read more: kyp.ai/business-val...

#AI #Productivity #BusinessGrowth #Automation

07.02.2025 12:50 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0