...🔗 Listen to the full episode at www.malg.org.uk/podcast and complete the survey we're currently running as part of our research project on this topic at malg.org.uk/genai_debtad...
🎙️On the latest episode of the MALG Podcast Mark Pearce of Wyser talks about why and how people are already using Generative AI Companions for Debt Advice and what we need to do to ensure that the right guardrails are put in place to protect them as this trend continues to grow...
📰 Latest Money Advice / Debt Sector News: Christians Against Poverty publishes new report on barriers to work malg.org.uk/christians-a...
#unemployment #mentalhealth
@kiriadams.bsky.social
ONE WEEK LEFT TO COMPLETE THE SURVEY! Your input is much needed and much appreciated...
Day 3 on the job for our new CEO @tvradiopeg.bsky.social and we’ve thrown her in at the deep end at the coeo UK Customer Summit at Aspire Leeds - Please give her a warm welcome!
#COEO2026 #CFS2026UK
The MALG Conference 2026 is COMING on Thursday 12 November - SAVE THE DATE and watch this space www.malg.org.uk/conference.
Not attended before or have attended and need a refresher? Hear from last year's delegates about why "MALG is the place to be": youtu.be/exm44DGKdXM?...
To mark his retirement, Bob Winnington has named a list of new MALG Ambassadors who regularly go above and beyond to promote MALG’s purpose of ‘working together to improve the lives of people in debt’:
www.malg.org.uk/ambassadors
SECTOR RESEARCH SURVEY NOW OPEN FOR 2 WEEKS - PLEASE COMPLETE!
As part of the research we are carrying out ‘Exploring Safe & Effective Self-Serve in Regulated Debt Advice in the Generative AI Era‘ we've launched a survey for professionals working across the debt landscape malg.org.uk/genai_debtad...
...📄 With AI being top of the agenda at the moment, we also recently had Mark Pearce of Wyser on the Podcast talking about our current joint project: ‘Exploring Safe & Effective Self-Serve in Regulated Debt Advice in the Generative AI Era‘.
Listen to all eps at www.malg.org.uk/podcast.
🎙️ On our recent Podcast episode Laura Naylor explains why and how Dukes Bailiffs Limited created its own in-house AI Chatbot for enforcement cases - and what impact it has on customer engagement and outcomes: www.linkedin.com/feed/update/... ...
Their loss is our gain!
💻 Members: Don't forget to join us at 10am tomorrow for your fortnightly opportunity to drop in for collaboration and open discussion around the latest issues facing professionals working across the debt landscape: malg.org.uk/meetings/cor...
ONE WEEK TODAY!
The theme of the upcoming MALG Midlands Meeting is: ‘Future in Focus: BNPL, Resolvecall & Customer Engagement’.
Sessions include:
*Buy-Now-Pay-Later FCA Regulation July 2026
*BNPL & Credit Scores
*Home Engagement Visits
Register via the email invitation now: www.malg.org.uk/events
📰 Latest Money Advice / Debt Sector News: Financial Ombudsman Service calls on university students to watch out for common financial pitfalls malg.org.uk/financial-om...
MALG East Anglia Meeting: ‘Know the Signs, Stop the Harm’.
Sessions inc:
*Women & Gambling Harm Awareness Sessions Information & the ‘Way Forward Support Group’
*How to Spot a Loan Shark @slsengland.bsky.social
Register via the email invitation now. www.malg.org.uk/events
🗓️ With a new CEO to onboard and a new venue to find, we’re a little later to the party than usual but we’re all set to make this year’s MALG Conference bigger and better than ever!
Get your diaries blocked out MALG Community - it’s coming…
www.malg.org.uk/conference
🗓️ TWO WEEKS TODAY: MALG North West Virtual Meeting 🗓️
🔮 Theme: The Past, the Present & the Future – Through the Eyes of our Members & MALG’s CEOs (Bob Winnington and @tvradiopeg.bsky.social).
📧 Register online now using the link in your email invitation.
www.malg.org.uk/events
📥 National Members: Check your inbox for access to papers from last week's National Members Meeting including links to the report Jane Tully referenced as requested.
📰 Latest Money Advice / Debt Sector News: New @moneyadvicetrust.bsky.social report 'Lost in the System' looks at council tax collection in England malg.org.uk/new-money-ad...
📰 Latest Money Advice / Debt Sector News: Financial Conduct Authority (FCA) confirms new protections for Buy Now Pay Later borrowers malg.org.uk/fca-confirms...
#BNPL #BuyNowPayLater
In the February 2026 edition of 'MALG Community Catch-Up':
🟩 Introducing our new CEO Peg Alexander!
🟩 AI Debt Advice Research Podcast
🟩 MALG Conference 2026 - Save the Date
🟩 New MALG Ambassadors
& More...
www.linkedin.com/feed/update/...
📰 Latest Money Advice / Debt Sector News: @citizensadvice.bsky.social publishes report ahead of five year review of Breathing Space malg.org.uk/citizens-adv...
🗓️ Planning your 2026 events calendar? You won't want to miss the MALG Conference. Announcement coming soon!
📽️ youtu.be/exm44DGKdXM?...
📥 Members: Check your inbox for the NEW PASSWORD AND ZOOM LINK for this week's MALG Friday Forum (and all future fortnightly sessions until we let you know otherwise).
malg.org.uk/meetings/cor...
🎙️ OUT NOW 🎙️
“The risk isn't malicious AI, it's misplaced confidence.“
Listen to Mark Pearce of Wyser talk about why we're carrying out this new research into self-serve AI debt advice lnkd.in/egJmcAnS on the MALG Podcast at www.malg.org.uk/podcast or wherever you get your podcasts.
ONE WEEK LEFT TO REGISTER!
So pleased I’ll be joining MALG as their new CEO. Very exciting times ahead!
📣 We are very pleased to announce the appointment of Peg Alexander as the new CEO of MALG!
She will take up the position in March 2026, succeeding long‑standing CEO Bob Winnington, who retires at the end of that month after a decade leading the organisation.
📰 malg.org.uk/peg-alexande...
🎙️"Less than half our cases ever go to enforcement."🎙️
Not what you would expect to hear from Dukes Bailiffs? In our latest podcast episode Sarah Naylor explains how efficient recovery and customer care go hand-in-hand in 2026: www.linkedin.com/feed/update/...
Listen at www.malg.org.uk/podcast.
