@hotelconsult
https://linktr.ee/hhotelconsult Rooms / Food & Bev / Spa Front of House / Back of House Ops since 1995 Hospitality Design / Build / Manage since 2005 Historic / LEED / Green / Adaptive Reuse / National Park / Indies #Travel #Hotel #Luxury #Wine expert
His books are FANTASTIC reading for an afternoon on a porch or balcony with an Aligote and Oysters or a musky goat cheese. =) It's the warmth of friends, food, wine, tequila, and simple country living and hard work.
winepatrol.com/jake-lorenzo/
Lance Cutler, aka Jake Lorenzo, has done his final column for Wine Business Monthly, aptly titled "Unintended consequences".
He is one of the most humanistic writers about food & beverage, with great pathos, empathy, wit, humor, and clarity about why it's magic.
www.winebusiness.com/content/arti...
For those bumming about job hunting or the job market, realize in the bleeding-edge almost-immediate future, gaps in a resume will be the norm, and not an outlier curiosity.
It'll be wild when people are lining up for random jobs they would have laughed about when they were younger.
Presence over efficiency in hospitality: Why emotionally grounded interactions now matter more to guests than perfectly smooth operations www.hospitality.today/article/pres...
Amex reports continued rebound in travel and entertainment spending Corporate travel demand remains resilient despite uneven economic signals and competitive financial services landscape www.hospitality.today/article/amex...
One thing about Bad Bunny's performance is such an unbelievably wholesome and unifying message that all the Americas are dope. And beautiful. And we should all be better together Yukon to Patagonia.
Domestic travel strengthens U.S. hotel demand in 2025 Rising home-market bookings reshape distribution priorities and pricing strategies for hotels www.hospitality.today/article/dome...
Google AI search is already reshaping how guests discover hotels Search behavior is shifting now, even before AI travel booking tools fully arrive — forcing hotels to rethink visibility and demand capture www.hospitality.today/article/goog...
AI disruption fears reach travel tech platforms Investor concerns rise that generative AI could reshape software-driven industries, including online travel www.hospitality.today/article/ai-d...
If you're looking at new property management systems I would probably try to get away from Opera. Micros pos, etc.
Oracle is in big trouble.
bsky.app/profile/edzi...
The AI bubble is in legacy software & web, where hardware is the future.
So... a relevant shift w/ AI software to hardware: Expedia or Tripadvisor's Chatbot doesn't matter when people use LG, Samsung or Google's hardware (TV, Fridge, Hub) in their home for travel recs.
UPSHOT & TL;DR the thread about AI and grabbing direct bookings for ancient, legacy giant OTA and distribution tech companies:
bsky.app/profile/hote...
UPSHOT:
You probably already have holistically integrated all marketing & operations with digital footprint & positioning, but now we may be able to bypass legacy OTA & Hotel players by appearing in AI travel recommendations.
Now: Focus on how Physical AI companies make AI travel recommendations!
All said physical AI & hardware is the future & humanoid robots are wildly overhyped. Specialized robots are a win tho. They in-depth discussed why.
& Elon retires Model S & X for Fremont factory to focus on Optimus Robots. LOL
This clip of someone not logging out, because they aren't autonomous:
I'm also attaching a clip that I think nails it, and it was confirmed at a product launch Tuesday, where there was a VS and AI round table.
Anyone can conjure AI software models with a snap of their fingers, anywhere in the world now.
So the future post-AI-bubble is physical AI & hardware. People won't be going to Tripadvisor to ask that AI, they will be using whatever hardware they use: watch, google home, the television (a fridge?).
It's possible AI democratizes internet traffic back directly to hotel brands themselves from the cutthroat big monopolistic players: Tripadvisor, Expedia, Marriott, etc. If you're software *only*, it doesn't matter if you're a major player that adds AI to their website.
Legacy web companies vs AI, big time disruption. A THREAD!🧵 Article:
The debate is on Are AI platforms going to make OTAs obsolete? Three different analysis worth reading. OpenAI wants to add taxes, click costs and royalties. Business of hotel merch and more martinsoler.substack.com/p/141-are-ot...
self fulfilling prophecy humor
self fulfilling prophecy humor
I love it when we turn the entire economy into a debt shell game
Las Vegas was already cratering, as a bellwether for the United States Travel and Tourism industry... when Vegas goes silent, most of the US follows.
Trump's handling of the USA may end Las Vegas, and hospitality and tourism isn't far behind.
Indeed reviews should indeed be authentic and come from lived moments. It’s even absurd that some companies allow fake reviews to pretend they offer great experiences. Travelers still can spot fake reviews!
Because it's no longer about hospitality, but the business of real estate with a pesky & annoying operating inside of it, & *BOY* cut those costs & expenses, even if the guests are bummed out.
But indies can't get loans, *because they aren't flagged*. Appear riskier, but they do actual hospitality!
In last 100yrs, consolidation is a massive bummer. So much is lost, from history, community, culture & more. But when you've got to focus on shareholder value at the cost of what the business of hospitality is meant to be.
A reminder that independent hotels deliver on the promise of hospitality.
They're not Delaware North or Aramark, but Hyatt & Marriott are ultimately uniformly so institutional & clinical to service stockholders.
Culture & history of legendary, storied historic hotels is lost.
As stock prices rise, the hallmarks of hospitality of service & experience becomes afterthought
I would also like to see a wave of landlords that have the self-awareness and community minded spirit to give price per square footage breaks for these sort of concepts.
Activate brick and mortar spaces to bolster neighboring brick and mortar spaces, activating community, and bring people together.
I'd like to see the creation of a commission of sorts to talk about sparking a new wave of third spaces that are social spaces adaptable to a wide array of activities: AM cafes / PM wine bars doubling as trivia / board game / open mic / standup audiophile communal spaces, welcoming all types.
A "Third Space" are spaces we commune & connect outside of home & work. They're vital, we've lost them, & there's a crisis of loneliness.
& Technology is co-opting our attention *on purpose* like an energy vampire; it's taking our social skills & energy to commune, as well.
*So even more lonely*.
21 of the most beautiful new restaurants.... ARE REALLY REALLY BEAUTIFUL!
A few west coast. These are amazing.
robbreport.com/food-drink/d...
