Forward-thinking IT

Poly VVX vs CCX: Which Desk Phone Powers Your Hybrid Workplace? In the age of hybrid work, the humble desk phone has evolved into a smart communication hub. If you’re looking for enterprise-grade desk phones, Poly VVX Series and Poly CCX Series are two names you can’t ignore, both deliver legendary Poly audio quality but are built for very different environments...

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In today's hybrid work environment, the traditional desk phone has transformed into a smart communication hub. 📞✨ #ChoosePolycom #Poly #DefyDistance

Turning curiosity into advantage Part 3: The SMB AI Balance

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Harnessing curiosity for success! 🚀 #AI #SMB #AIBalance

How IBM is working today to secure communication from tomorrow’s quantum risks Cryptography researchers at IBM are working with researchers at secure messaging services Signal and Threema to help defend against future quantum computers that may be able to break much of the encryption the internet relies upon.

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How IBM is preparing today to protect communications from future quantum threats. #IBM #Quantum #Innovation

AI For The Masses: OpenAI, ChatGPT and the Top AI-powered tools Discover how AI for the masses can help you build more intelligent applications faster and seamlessly, featuring the top 10 AI-powered tools.

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Uncover how AI for everyone can accelerate your development of smarter applications effortlessly, showcasing the top 10 AI-driven tools. 🚀✨ #Innovation

AI Biases EXPLAINED: When Can We Trust AI? | Phaedra Boinodiris, Responsible AI Leader at IBM ➡️ Get ready for the AI-empowered future of the workforce: https://www.thedisruptedworkforce.com/ — Anyone who has experimented with generative AI knows the tech is still flawed. Despite massive investments in AI models, tools, and applications, the fact that AI outputs are still biased and inconsistently accurate raises global concerns regarding trustworthiness and who is responsible for making AI safe as it evolves at earth-shattering speed. The unfortunate truth is that presently, the majority of AI models only reflect a narrow sample of our collective humanity, inevitably reinforcing the existing biases of those who programmed AI and the narrow data sets used, making today’s AI models inept at delivering diverse perspectives. Unpacking the ethics and path to a safer, more responsible, and representative AI future is Phaedra Boinodiris, IBM Consulting’s Global Leader for Trustworthy AI. Phaedra is a top voice, author, speaker, and one of the earliest leaders responsible for reimagining AI initiatives. Her recent book, “AI for the Rest of Us,” and her role as co-founder of the Future World Alliance highlight her commitment to integrating ethics into AI education and development. She’s here to discuss the need for inclusive AI that represents all of humanity, outlining the important considerations leaders should take into account to ensure their AI initiatives are ethical, inclusive, and able to effectively augment our capabilities without compromising human values. Further, what AI governance models look like at IBM and how to develop the right teams to develop truly groundbreaking AI solutions without compromise. We talk about how AI ethics intersects with broader societal issues, including education, corporations, and parental responsibilities. Phaedra also shares IBM's approaches to AI training, tools, teams, and transparency as well as the importance of AI literacy in different fields, and why diversity is crucial in AI development. Tune in to understand why we must approach AI with the intentionality it demands so it can work for humanity, and not against it. — Key Takeaways: Introducing Phaedra Boinodiris & Her Take On Ethical AI (00:00) IBM’s Ethical Governance Model For Training AI (12:37) AI Transparency & Accountability vs. The AI Arms Race (16:50) Is Decentralized AI The Way Forward? (22:04) What C-Suite Leaders Need To Know & Preventing Misinformation (24:21) AI Regulation, Intellectual Property & Tips for Parents (31:53) What Sparked Phaedra’s Passion for AI & Tech (42:19) Speed Round Questions (46:04) — ADDITIONAL RESOURCES Connect with Phaedra Boinodiris: Website: https://phaedra.ai/ LinkedIn: https://www.linkedin.com/in/phaedra/ Pick up Phaedra's book, “AI for the Rest of Us,” for insights on developing inclusive and responsible AI: https://aifortherestofus.us Learn about the Future World Alliance here: https://futureworldalliance.org Subscribe to our YouTube channel: https://bit.ly/44ieyPB Follow our podcast: Apple Podcasts: https://apple.co/44kONi6 Spotify: https://spoti.fi/3NtVK9W Join the TDW tribe and learn more: https://disruptedwork.com 🙏 - Alex & Nate [Free Download] The Future of Work Mindset: https://www.thedisruptedworkforce.com/mindset Connect with us: ✩ TDW Website - https://www.thedisruptedworkforce.com/ ✩ TDW Podcast - https://www.thedisruptedworkforce.com/podcast ✩ LinkedIn Alex - https://www.linkedin.com/in/iamalexschwartz/ ✩ LinkedIn Nate - https://www.linkedin.com/in/healthydisruptor/ ✩ Instagram - https://www.instagram.com/disruptedwork/ ✩ Support the Podcast - coming soon! — ABOUT THE DISRUPTED WORKFORCE: The Disrupted Workforce is a podcast focusing on the intersection of human experience, AI, and the Future of Work. Is your company ready for the most disrupted and digital workforce in history? It is estimated over 1 billion people will need reskilling by 2030, and more than 300 million jobs will be impacted by AI. Work, identity, and what it means to be human are rapidly changing. Join Nate Thompson and Alex Schwartz in conversations with the top voices in the Future of Work and uncover how to meet this dynamic new reality driven by AI, hybrid work, societal shifts, and our increasingly digital world. Discover why a Future of Work Mindset is your key to prepare, navigate and thrive! #DisruptedWork #FutureOfWork #TheDisruptedWorkforce #EthicalAI #InclusiveAI

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In today’s rapidly evolving technological landscape, understanding AI biases is crucial. #IBM #AIEthics #TrustworthyAI

Is RAG Still Needed? Choosing the Best Approach for LLMs Ready to become a certified watsonx AI Assistant Engineer? Register now and use code IBMTechYT20 for 20% off of your exam → https://ibm.biz/BdpReK Learn more about Retrieval Augmented Generation (RAG) here → https://ibm.biz/BdpReG Are massive context windows replacing RAG? 🤔 Martin Keen breaks down RAG vs. long context in LLM workflows. Explore how vector databases, semantic search, and embedding models impact AI performance to help you choose the right solution for your applications. 🚀 AI news moves fast. Sign up for a monthly newsletter for AI updates from IBM → https://ibm.biz/BdpRee #retrievalaugmentedgeneration #llm #aiworkflow #vectordatabase

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Is RAG Still Necessary? Finding the Right Method for LLMs. #RAG #LLM

Ponder This Challenge - March 2026 - Path game on a hole-riddled chessboard At IBM Research, we’re inventing what’s next in AI, quantum computing, and hybrid cloud to shape the world ahead.

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IBM Research, are inventing what’s next in AI, quantum computing, and hybrid cloud to shape the world ahead. #Innovation #MarchChallenge

How Vendor Lock-in Holds UK Law Firms Back—and How To Break Free Learn how vendor lock-in traps UK law firms with hidden fees and data barriers, and how modern, cloud-based legal software like Clio puts you back in control.

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Learn how vendor lock-in traps UK law firms with hidden fees and data barriers, and how modern, cloud-based legal software like Clio puts you back in control.

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On 25/3/26, we will launch the pilot of our #Owen legal and community assistant. Click the link to secure your spot for the demo! #IBM #Innovation 🚀

Quantum simulates properties of the first-ever half-Möbius molecule, designed by IBM and researchers University scientists team up with IBM to engineer the new molecule atom-by-atom in quantum-centric study.

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University researchers collaborate with IBM to meticulously construct a new molecule atom by atom in a quantum-focused study.. #IBM #Innovation

Is The AI Gap Widening in Collaboration Platforms? | Gamma What separates enterprise AI from bolt‑on features? See why platform AI in UCaaS and CCaaS delivers scale, trust, and governance.

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What distinguishes enterprise AI from simple add-ons? Discover how platform AI in UCaaS and CCaaS provides scalability, trust, and governance. #AI #CCaaS #Scalability #trust #governance

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On 25/3/26, we will launch the pilot of our #Owen legal and community assistant. Click the link to secure your spot for the demo! #IBM #Innovation 🚀

Poly Studio P15: The Ultimate All‑In‑One Personal Meeting Display for Smarter Hybrid Work In today’s hybrid work era, your meeting setup isn’t just a convenience it’s a competitive advantage. Whether you're leading virtual presentations, collaborating with global teams, or staying connected from your home office, having reliable, high‑quality meeting tech matters.   The Poly Studio P15 s...

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In the current hybrid work landscape, having an effective meeting setup is more than convenience—it's a key advantage. #Poly #ChoosePolycom #HP #Innovation

Meet the Poly Studio P21: Your All‑in‑One Personal Meeting Powerhouse for Hybrid Work In a world filled with back‑to‑back virtual meetings, how you show up on screen truly matters. Whether you’re presenting to clients, collaborating with your team, or leading virtual workshops, the Poly Studio P21 is engineered to make every interaction sharper, clearer, and more engaging.   Say good...

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In today's world of endless virtual meetings, your on-screen presence is crucial. 🌟

Webex is becoming the AI execution layer for work | Gamma Embed AI where work happens. See how Webex turns meetings, messaging and CX into measurable outcomes, with partners driving real adoption.

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Embed AI into your workflow! Discover how Webex transforms meetings, messaging, and CX into tangible results with partners boosting adoption. #Gamma #Cisco #Webex #Innovation

Join us on March 25, 2026, for a live demo of Owen, the Future Bound Community Assistant! Our AI enhances workflows and digital inclusion while addressing key legal issues. 🚀 #LegalTech #Owen #IBM #Innovation
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Why You Should Have a Legal AI Assistant in Your Firm Legal AI assistants are changing how law firms work. Learn what they do, why they matter now, and how Clio helps you adopt AI with confidence.

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Legal AI assistants are revolutionizing law firm operations. Discover their significance and how Clio empowers you to embrace AI confidently. #LegalTech #AI #GoClio

What Is an AI Stack? LLMs, RAG, & AI Hardware Ready to become a certified Certified watsonx Generative AI Engineer? Register now and use code IBMTechYT20 for 20% off of your exam → https://ibm.biz/Bdb2vE Learn more about What is an AI Stack here → https://ibm.biz/Bdb2vH 🚀 What is an AI stack and why does it matter? Lauren McHugh Olende explains how LLMs, vector databases, and orchestration layers integrate with AI hardware to power real-world systems. Discover how these components enable smarter workflows and reliable AI solutions. 🤖✨ AI news moves fast. Sign up for a monthly newsletter for AI updates from IBM → https://ibm.biz/Bdb2vr #aistack #llm #ai #machinelearning

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What is an AI stack? LLMs, RAG, and AI hardware! 🤖💻#LLM #RAG #AI

RAG vs. CAG: Solving Knowledge Gaps in AI Models Ready to become a certified watsonx Generative AI Engineer? Register now and use code IBMTechYT20 for 20% off of your exam → https://ibm.biz/BdGtmQ Learn more about RAG here → https://ibm.biz/BdGtm3 What if your AI can't answer who won the Oscars last year? 🎥 Martin Keen explains how RAG (Retrieval-Augmented Generation) and CAG (Cache-Augmented Generation) address knowledge gaps in AI. 🚀 Discover their strengths in real-time retrieval, scalability, and efficient workflows for smarter AI systems. 💻 AI news moves fast. Sign up for a monthly newsletter for AI updates from IBM → https://ibm.biz/BdGtmw #retrievalaugmentedgeneration #aiworkflow #machinelearning

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Scaling without burnout Part 2: The SMB AI Balance

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The SMB AI Harmony #AI #FutureOfWork #Innovation

From reactive to proactive: How AI reshaped our customer experience at Zoom Discover how Zoom transformed its customer experience with AI innovation. Learn how Zoom Virtual Agent helps teams move from reactive support to proactive engagement, improving satisfaction and efficiency across every channel.

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Unlock the way Zoom enhanced its customer experience using AI technology! 🚀 #Zoom #AI #Innovation

AI that Gives Your Teams the Context to Help | 8x8 When customers reach out today, are you making it easy for them to get help, or asking them to do most of the work just to find the right person?

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Are you making it easy for customers to get assistance today, or are you requiring them to do most of the work to find the right person? 🤔 #8x8 #CCaaS #CustomerExperience

Ponder This Challenge - March 2026 - Path game on a hole-riddled chessboard At IBM Research, we’re inventing what’s next in AI, quantum computing, and hybrid cloud to shape the world ahead.

research.ibm.com/blog/ponder-...

AI in Law: Transforming Legal Practices See how AI can take tedious tasks off your plate, so you can focus on delivering a better, more affordable experience for clients.

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Discover how AI can handle repetitive tasks, allowing you to focus on providing a better and more cost-effective experience for clients! 🌟 #legaltech #AI #GoClio

6 Paradigms for Responsible AI: Strategy, Governance, & Impact Want to learn more about AI Governance for the Enterprise? Read the ebook here → https://ibm.biz/BdnjCP Learn more about Responsible AI here → https://ibm.biz/BdnjCv Are you doing the right AI and doing AI right? 🤔 Phaedra Boinodiris shares 6 paradigms to align AI strategy, governance, and sustainability with business goals. Discover how to integrate AI, close skills gaps, and drive outcomes—all while building trust and delivering measurable value. AI news moves fast. Sign up for a monthly newsletter for AI updates from IBM → https://ibm.biz/BdnjCK #responsibleai #aistrategy #governance

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6 Key Principles for Ethical AI: Strategy, Governance, & Impact 🌐✨#ResponsibleAI

IBM Granite has earned a reputation for transparency We explore what that means in the context of how Granite was made.

#IBMGranite is a trusted leader in #ethicalAI, known for its transparency and clear communication about its processes, ensuring stakeholders understand its AI systems. 🌟 Learn more: research.ibm.com/blog/granite...

Anthropic’s Legal AI Move: Why Workflows Matter More Than Features As AI-generated text becomes commoditized, legal AI is evolving from drafting tools to intelligent workflow platforms.

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As AI text becomes more common, legal AI is transitioning from simple drafting tools to sophisticated workflow platforms. #LegalTech #GoClio

The Modern Guide to Contact Centre Software and Omnichannel Service - Node4 A complete guide to contact centre software, including types, benefits, omni channel capabilities, key features and how to get started with CCaaS Envisioning.

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Explore our comprehensive guide on contact centre software, covering types, advantages, omnichannel features, and how to begin with CCaaS Envisioning! 🌐📞#Node4 #CCaaS #Omnichannel

From static models to self-improving agents A new architecture for enterprise AI

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A groundbreaking framework for AI in enterprises. #AI #AgenticAI #Innovation

Your business may be small, but your phone needs aren’t. Advanced call handling and team coordination without the complexity or cost of an enterprise contact center solution

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Advanced call handling and team coordination without the complexity or cost of an enterprise contact centre solution #Zoom #UC #Innovation