Lisa Goller

Is Commerce Now Happening Inside the Moment? Insights From Our Private Mastermind What insights are most notable from our latest Private Mastermind?

🛍️🛒 Do #ecommerce sites still matter?

Yes indeed.

As discovery moves offsite (to TikTok, ChatGPT, YouTube, etc.), a traditional e-commerce site can remain the single source of accurate, up-to-date information about a product + its digital checkout.

retailwire.com/discussion/c... #retail

168-year-old mall anchor closing more stores Closing malls and malls left with vacant anchor stores have created a false narrative that Americans don't go to malls anymore. In reality, that's simply not true. "Indoor malls outperformed both open...

Grateful to appear in this Yahoo Finance article by Daniel Klein from TheStreet.

finance.yahoo.com/news/168-old...

How Are Tariffs Changing Buying Behavior? How are tariffs changing U.S. consumer behavior?

Tariffs rewired our consumption habits.

Increased price sensitivity has made us more likely to:

📉 Spend less
🛍️ Wait for sales
💰 Compare prices
🔍 Search for deals
🚫 Forego impulse purchases
🛒 Buy thrift, private label & local goods

retailwire.com/discussion/t... #retail #ecommerce

Mass Retailers, Including Walmart, Tie Grocers on Penetration For the First Time: What's Next? Walmart and other mass-channel retailers are reaching dominant penetration levels. What's next?

Mass retailers are hungry for #grocery gains.

To compete against giants like Walmart & Amazon, traditional grocers can provide personalized offers like:

🍎 Coupons
🍊 Deals & bundles
🍋 AI-driven solutions like recipes & meal planning

retailwire.com/discussion/m... #retail #ecommerce #CPG

Will In-Store Media Fly For WHSmith? Is WHSmith's gamble a wise one? Will broader in-store retail show growth moving forward?

🛍️✈️ Buy before you fly.

Wins all around for HSmith's in-store #retail #media:

📕 WHSmith & brands reach upscale shoppers
📣 WHSmith may attract non-endemic brands (banks, telcoms)
🛍️ Customers enjoy product discovery targeted to #travel

retailwire.com/discussion/i...

This week, Amazon announced it will close its Fresh and Go stores.

Most view it as yet another B2C fail.
But what if it's a B2B victory?

Rationale: www.lisagoller.com/2026/01/amaz... #retail #ecommerce #strategy #media #ai

Private Label = Strategic Advantage

Private label growth outpaces national brands (3.3% vs. 1.2%) due to:

💰 Value for money
🌟 Quality
💡 Product innovation

As brand loyalty ⬇️, retailers' invest in exclusive goods to tempt us to switch.

retailwire.com/discussion/f...
#retail #grocery #CPG

2026 will be a massive year for #sports x #retail.

Live sports are retail growth driver.

The global sports ecosystem integrates:

📺 Media
📣 Advertising
❤️ Passionate communities of fans
🤝 Brand partnerships
🛍️ Cross-category retail activations

#ecommerce #olympics #superbowl

How Important Is 'Vibe' in Physical Retail? Not attempting to be too playfully groovy about this question: According to a recent report from Mood Media, vibe or atmosphere is perhaps the most important

🛍️ In-store shoppers feel the vibe.

#Grocery stores’ multisensory magic includes:

🍎 Arresting merchandising
🍊 Welcoming playlists
🍋 Aromatic bakeries
🥝 Delectable food samples

... to delight shoppers & earn weekly visits.

retailwire.com/discussion/v...
#retail #ecommerce #CPG #media

Good-bye to business as usual in #retail.

Look at the profound changes happening across global:

🛍️ Structures
🛍️ Systems &
🛍️ Standards

... to see why the status quo is passé in 2026.

What other factors are keeping retail CEOs up at night?
#ecommerce #AI #strategy

Need Joe Strummer back to write about this wacky decade.

Biggest trend at #NRF2026 by far.
#AI #agentic #retail #ecommerce

She makes me feel like Serena 🏆

🎉 Thrilled to be named a #TopRetailExpert for the 3rd year in a row.

Huge thanks to:

🌟 RETHINK Retail for the recognition
🔥 Fellow Top Retail Experts for our collabs
🌍 Our vibrant community for your leadership across the global #retail ecosystem

#ecommerce #community #letsdothis

🎉 Looking forward to CFNY history. (Also, my grade 7 class and I got to meet you at 83 Kennedy Road South as research on how radio stations operate.)

Is Amazon's 'Just Walk Out' Cashierless Retail Solution Set For Wider Third-Party Success? Amazon's 'Just Walk Out' tech is now being licensed to third parties, with apparent success. Is growth ahead?

Demand for Just Walk Out will grow, as it solves common #retail challenges.

JWO works best when the store has a small footprint & customers need to shop fast to:

🏈 Get back to the game
✈️ Catch their flight
👶 See if their newborn popped out yet

retailwire.com/discussion/a...

Does Amazon Need 30-Minute Delivery? Amazon is testing its ultra-fast delivery model, Amazon Now. Is this move necessary?

Ultra-fast delivery makes #Amazon more competitive.

🔸 Customers gain convenience
🔹 Prime members pay lower fees
🔸 Leverages #logistics prowess
🔹 Helps Amazon grow #grocery share
🔸 Will attract more #CPG brand advertisers

retailwire.com/discussion/d... #retail #ecommerce

Retail's hottest holiday trends include:

🎁 Retailers’ investment in a certain innovation
🎄What holiday shoppers really want
🛍️ The new, undeniable #retail superconnector

For the full Q4 2025 Top Retail Trends report, see the link in the comments.

#ecommerce #AI #BFCM

Will Ads Be Disruptive or Beneficial to Conversational Commerce? Ads are being injected into agentic AI conversations hosted by retail chatbots. Is this disruptive, or a mark of progress?

AI makes ads personal & relevant.

With conversational commerce & #agentic #AI, online ads:

📣 Go from marketing to the masses to targeting individuals with precision
🤖 Offer relevant, personalized solutions
🛍️ Flatten the marketing funnel

retailwire.com/discussion/w...
#retail #media

See all the top Q4 retail trends:
www.lisagoller.com/2025/12/q4-2...

Retail's hottest holiday trends ...

Top Q4 trends include:

🎁Retailers’ strategic investments
🎄What holiday shoppers really want
🛍️Who's an undeniable retail superconnector

Top trends⤵️
youtube.com/shorts/59lLw...

#retail #ecommerce #BFCM #AI

What’s happening in #retail in Q4?

What’s up:

🔺 #AI as a holiday helper
🔺 Retail #media’s AI makeover
🔺 Value shopping
🔺 Collaboration

What’s down:

🔻 Consumer sentiment
🔻 Straying from a brand’s essence

Full report:
www.lisagoller.com/2025/12/q4-2... #ecommerce #BFCM

2025 is the year retail got serious about #AI.

It’s non-negotiable now, as:

🛍️ Retailers
🌟 Brands
🎁 Consumers

... go from early experimentation to embedding AI into their daily habits.

Full RetailWire article:
retailwire.com/discussion/r... ... #retail #ecommerce #agentic

🎉 It’s the tastiest time of year!

Top #grocery trends that will continue into 2026 include:

🍎 AI for efficiency
🍊 Bold competitive strategy moves
🍋 Affordable food options for value for money

All 5 trends:
www.lisagoller.com/2025/11/groc...

#retail #ecommerce #CPG #Thanksgiving

💜 Purple court is back

🔥 Spicy win! (#8 of the past 9)

🎉 #Raptors keep #Toronto sports euphoria going after the Jays’ World Series run

@scotiabank-arena.bsky.social

🌟 McMillon’s legacy is Walmart’s metamorphosis from stores with low-cost leadership to the world’s most omnichannel retailer

🛒📈 While Jet.com initiated #ecommerce, #Shopify catapulted #Walmart into the 2020s as an all-channel powerhouse

retailwire.com/discussion/w...

As Walmart CEO Doug McMillan announces his exit, look how far Walmart has come!

Since 2020 alone, #Walmart has shown strategic agility:

⭐ Modern marketing
⭐ Omnichannel #leadership
⭐ New B2B revenue streams

How else has Walmart evolved?

#retail #ecommerce #strategy

🏈 By partnering with the #NFL, Lululemon fuses quality, community & collaboration in a way rivals can’t replicate

📈 Targeting men & women will grow the game & ring up #retail sales

🛍️ As retail, #sports & #media converge, expect more brand collabs

via RetailWire:
retailwire.com/discussion/n...

My kind of AI 😍

As #AI in #retail explodes, are you confused?

Me too.

Here's a high-level framework to help all of us go from chaos to clarity as global retail evolves with AI:

www.lisagoller.com/2025/11/reta...

#ecommerce #agentic