Pete Carstairs

One of the ironies of incident response is sometimes the most effective incident commanders APPEAR as if they're the most uninformed responder at the company...

My hand holding a shortbread cookie in the shape of an airplane. There are red sprinkles in the pattern of the survivorship bias plane.

A plate of the same cookies.

Does anyone want a survivorship bias shortbread

1st watch no audio: ohh interesting 🧐
2nd watch w/ audio: 🤣

MTTR how quickly the bleeding stops
MTBF how many scars you’ll have in x years

Measuring process effectiveness, doesn’t measure risk or impact.

VOID Survey The VOID is a community-contributed collection of software-related incident reports.

Software incidents are painful, and we're trying to help change that. If you deal with incidents in your work, please help us help you!

Take the survey here: www.thevoid.community/survey

The primitive tortureboard Untangling the myths and mysteries of Dvorak and QWERTY

I just put online the chapter from my book that talks about all the myths and mysteries about QWERTY and Dvorak.

You can read it here: aresluna.org/the-primitiv...

Pickles is in Japan this weekend. Hope he makes it to Punk Doily.

Not saying I want to build a database… buuuut this does sound pretty cool.

Happy birthday 🥳

48k RAM 👌

Truly, QoS is a cursed incantation.

a close up of a man 's face with his mouth open . ALT: a close up of a man 's face with his mouth open .

Eurobeat intensifies

Hugops to the slack team.

Not causal chains, but interactions and adaptations I’ve been a bit of an anti-root-cause-analysis (RCA) tear lately. On LinkedIn, health and safety expert Vincent Theobald-Vega left a thoughtful, detailed comment on my last post. In his comme…

New blog post: Not causal chains, but interactions and adaptations

surfingcomplexity.blog/2025/05/19/n...

Saturday morning started with ☕️ and a cool discussions with fellow @resilienceinsoftware.org members about incident response. Such a great community.

♥️ Found the exact recording. This has made my day.

Controversial!

This is getting a play today. 🤘

Great talk!

SRE or reliability is fundamentally, total organisation effectiveness. Trust and openness is key.

That looks so good.

Curious now if this was referenced in Shift Happens books by @aresluna.org 🤔

This is super cool.

What is, a little bit gender?

What a great podcast! Honored to be talking about Resilience Engineering with @colettecello.bsky.social and @spamaps.org!

Resilience ≠ Reliability

I really love being able to say "this morning I was learning BASIC on my Apple II"... just as if it were 40 years ago!
BTW anyone guess what kind of shapes this code is going to draw?

Three Takes on Four Concepts for Resilience Engineering Ed note: The first time I read Dr. David Woods' paper Four Concepts for Resilience Engineering, I felt so many things click in my brain. While the field of Resilience Engineering is not new, those of ...

The Resilience in Software Foundation blog included notes I wrote for the paper "Four Concepts for Resilience Engineering" in their post today: resilienceinsoftware.org/news/1149720

You're Missing Your Near Misses (Originally posted at Surfing Complexity) FAA data shows 30 near-misses at Reagan Airport – NPR, Jan 30, 2025 The amount of attention an incident gets is proportional to the severity of the incident: ...

"...if we are serious about wanting to improve reliability, we should be treating our near misses as first-class entities, the way we do with incidents."
—@norootcause.surfingcomplexity.com

resilienceinsoftware.org/news/1142817