Ross Ferg

Two links under a German flag emoji: BMDS (Federal Ministry for Digital Affairs and State Modernization) - Service Standard BMJV (Federal Ministry of Justice and Consumer Protection) - Rechtsinformationen des Bundes / Federal legal information

Delighted to see some of our work with open roadmaps listed on @rossferg.bsky.social’s growing reference page.

We couldn’t be in better company.

sites.google.com/view/public-...

The bar is high 😉 and these are great. I like the format. Will get them added on.

Product management learning list - for government, open to all

Its dated but there are some evergreen classics on there docs.google.com/spreadsheets...

We've opened a ticket ballot for GovCamp Scotland 2025 www.govcamp.scot/tickets.

Please register and spread the word 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Photograph of the Edinburgh Futures Institute on a sunny day.

🚨 Exciting news 🚨

If you’re in/around service delivery in the Scottish public or third sector, GovCamp Scotland is returning after more than a decade, taking place at Edinburgh Futures Institute on 19 June.

Tix available from 31 March. See you there?

www.govcamp.scot

Tickets will be free and will be released in batches.

We’ll be opening the ballot on 31st March.

GovCamp Scotland will use an ‘unconference’ format to explore what’s working well, what more could be done, and create connections to make it happen.

So will particularly suit people working in central or local gov in Scotland, and those delivering services in the public or third sectors.

🏴󠁧󠁢󠁳󠁣󠁴󠁿 Very excited that GovCamp Scotland will be returning on 19 June at Edinburgh Futures Institute.
 
If you’re involved in the design and delivery of public services in Scotland, please join us to share stories, ideas and best practice.

www.govcamp.scot

😋

Crossed my mind this morning too

A blueprint for modern digital government (HTML)

Hurrah! Roadmaps for the win in 'A blueprint for modern digital government'

www.gov.uk/government/p...

Blessed are the archivists web.archive.org/web/20250000...

So very sad learning about Vicky this morning. She was a great person to talk to and she was so good about sharing her passion for her profession; I learned so much from Vicky. Lovely but tragic to read all the condolences here from all the other people who appreciated her and will miss her too.

I've written this about trust between leaders and teams, and why there's often a trap you can fall into. Don't trust your team? Don't trust your leadership? Might be worth a read...
public.digital/pd-insights/...

Very excited to add the oneEdo Roadmap to www.publicbackroads.xyz, which is the first public roadmap from an African government for a digital service as far as I’m aware. Well done the team at Edo State’s Digital Governance and Data Management Agency!

📣 Last blog post for 2024… it’s a biggie.

Our journey so far with - and what we’ve learnt.

This is prob the hardest blog post yet - as we tried to summarise our journey of testing, learning and forming our approach over the last few years!

lnkd.in/dr_VUv-T

Upcoming album · Colours Revisited Adam F · Releases on Feb 21, 2025 · 10 Songs

Tick tick tick tick tick open.spotify.com/prerelease/3...

Blurred out pink face with text that says Call for Scottish LGBTQ+ young people to take part in filming

Resharing today, looking for LGBTQ+ young people (and allies) in Scotland/Edinburgh for a day of filming on 8th March 2025 for my doc

Age range, 13 up to early 20s

Don't need pro actors, but willing to try some scenes that recreate the past

More info on the form

docs.google.com/forms/d/e/1F...

Added GOV.UK Forms and Simpler.Grants.Gov as routemaps #20 and #21 to www.publicbackroads.xyz

'The Radical How' is now in a shiny open, html format. Literally living the 'test and learn' approach... public.digital/the-radical-...

Don't let the door hit you on the way out

Data so good, it's from the future dtechtive.com/topic/62

These are the sites we reviewed (part 2) accesscanberra.act.gov.au, croydon.gov.uk, hel.fi, leipzig.de/services-and-administration, myla311.lacity.org, stadt.muenchen.de/buergerservice, nairobi.go.ke, ny.gov, oslo.kommune.no, sfpublicworks.org, zh.ch

These are the sites we reviewed (part 1) eesti.ee, island.is, gov.kz, norge.no, ontario.ca, mygov.scot, life.gov.sg, gov.uk, amsterdam.nl, gov.kz/memleket/entities/astana, aucklandcouncil.govt.nz, ajuntament.barcelona.cat/guiadeserveis, birmingham.gov.uk, buenosaires.gob.ar...

Looks like progress to me. But there's plenty of work needed to get the basics sorted. And lots of opportunities for the teams to support one another and to share more about what's really working well or not.

Through our work with Kyiv and Bloomberg Philanthropies, Public Digital looked at how governments are making services easier to access through their websites public.digital/pd-insights/...

There's a team in Edo State in Nigeria doing some class work to consolidate and transform citizen services under the banner of 'oneEdo'.

It's early days for them and they're moving fast. The user research is a highlight.

They have started a newsletter on LinkedIn www.linkedin.com/company/edo-...

Money talks Estimating the cost and value of service design

Money talks: estimating the cost and value of service design.

@ClaraGreo and I wrote an article about this for The Service Gazette. Let us know what you think :)

medium.com/the-service-...

www.themart.co.uk/events

And East Linton has a train station, again. Lots of wee coffee and lunch places round there. But definitely rural with a farm machinery equipment yard and everything.