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Better Outcomes

@better-outcomes

We help teams do their best work across UX & Service Design, Product and Strategy. Get from where you are to where you want to be. Consulting | Coaching | Interim CDO/CPO

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22.08.2024
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Latest posts by Better Outcomes @better-outcomes

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Better Outcomes Consultancy, Coaching, Workshops and Facilitation for Lean Products and Services.

I wrote a blog around my recent hands-on experiences with various AI Tools and where I’ve found them to be.

It’s not a deep dive, just a code / design based mini-exploration.

better-outcom.es/blog/thought...

06.02.2026 11:41 👍 1 🔁 1 💬 0 📌 0
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Despite the zeitgeist, UX is not dead 💀 nor a 'solved problem'. To be… | Spencer Turner Despite the zeitgeist, UX is not dead 💀 nor a 'solved problem'. To be blunt: the obsession with "building an app in hours" is a dangerous distraction. I'm seeing a creeping bel...

I wrote a thing over on LinkedIn. “Despite the zeitgeist, UX is not dead 💀, nor is it a solved problem"

www.linkedin.com/posts/uxspen...

04.04.2025 08:25 👍 5 🔁 1 💬 0 📌 0
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Nice things people have said | Spencer Turner 🎺 𝗜 𝗵𝗮𝘁𝗲 '𝗯𝗹𝗼𝘄𝗶𝗻𝗴 𝗺𝘆 𝗼𝘄𝗻 𝘁𝗿𝘂𝗺𝗽𝗲𝘁', 𝗯𝘂𝘁, 𝗜'𝗺 𝗴𝗼𝗶𝗻𝗴 𝘁𝗼 𝗱𝗼 𝗶𝘁 𝗮𝗻𝘆𝘄𝗮𝘆...🙄  📈 𝗪𝗵𝘆 𝘆𝗼𝘂 𝘀𝗵𝗼𝘂𝗹𝗱 𝘄𝗼𝗿𝗸…

🎺 I hate blowing my own trumpet, but I'm going to do it anyway! 🙄

www.linkedin.com/posts/uxspen...

12.03.2025 08:41 👍 4 🔁 1 💬 0 📌 0
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Spencer Turner on LinkedIn: 𝗧𝗵𝗲 𝗥𝗶𝘀𝗲 𝗼𝗳 𝗔𝗜-𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 𝗣𝗿𝗼𝘁𝗼𝘁𝘆𝗽𝗲𝘀: 𝗪𝗵𝘆… 𝗧𝗵𝗲 𝗥𝗶𝘀𝗲 𝗼𝗳 𝗔𝗜-𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 𝗣𝗿𝗼𝘁𝗼𝘁𝘆𝗽𝗲𝘀: 𝗪𝗵𝘆 𝗨𝗫𝗥 𝗠𝗮𝘁𝘁𝗲𝗿𝘀 𝗠𝗼𝗿𝗲 𝗧𝗵𝗮𝗻 𝗘𝘃𝗲𝗿 Everyone is talking about AI. "We…

𝗧𝗵𝗲 𝗥𝗶𝘀𝗲 𝗼𝗳 𝗔𝗜-𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 𝗣𝗿𝗼𝘁𝗼𝘁𝘆𝗽𝗲𝘀: 𝗪𝗵𝘆 𝗨𝗫𝗥 𝗠𝗮𝘁𝘁𝗲𝗿𝘀 𝗠𝗼𝗿𝗲 𝗧𝗵𝗮𝗻 𝗘𝘃𝗲𝗿

(Repost as i thought I was deleting a reply and deleted the post 😬😂😅)

www.linkedin.com/posts/uxspen...

04.03.2025 19:03 👍 2 🔁 1 💬 0 📌 0
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Spencer Turner on LinkedIn: 𝗧𝗵𝗲 𝗥𝗶𝘀𝗲 𝗼𝗳 𝗔𝗜-𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 𝗣𝗿𝗼𝘁𝗼𝘁𝘆𝗽𝗲𝘀: 𝗪𝗵𝘆… 𝗧𝗵𝗲 𝗥𝗶𝘀𝗲 𝗼𝗳 𝗔𝗜-𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 𝗣𝗿𝗼𝘁𝗼𝘁𝘆𝗽𝗲𝘀: 𝗪𝗵𝘆 𝗨𝗫𝗥 𝗠𝗮𝘁𝘁𝗲𝗿𝘀 𝗠𝗼𝗿𝗲 𝗧𝗵𝗮𝗻 𝗘𝘃𝗲𝗿 Everyone is talking about AI. "We…

Omg I hate LinkedIn links: hopefully this one actually works: www.linkedin.com/posts/uxspen...

04.03.2025 19:00 👍 0 🔁 0 💬 0 📌 0
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Spencer Turner on LinkedIn: 🏊‍ 𝗪𝗵𝗮𝘁 𝗜 𝗹𝗲𝗮𝗿𝗻𝗲𝗱 𝗮𝗯𝗼𝘂𝘁 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗽𝗮𝗰𝗲… 🏊‍ 𝗪𝗵𝗮𝘁 𝗜 𝗹𝗲𝗮𝗿𝗻𝗲𝗱 𝗮𝗯𝗼𝘂𝘁 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗽𝗮𝗰𝗲 𝗮𝘁 𝘁𝗵𝗲 𝘀𝘄𝗶𝗺𝗺𝗶𝗻𝗴 𝗽𝗼𝗼𝗹.  Are you struggling to keep your team…

I wrote a think on LinkedIn:

🏊‍ 𝗪𝗵𝗮𝘁 𝗜 𝗹𝗲𝗮𝗿𝗻𝗲𝗱 𝗮𝗯𝗼𝘂𝘁 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗽𝗮𝗰𝗲 𝗮𝘁 𝘁𝗵𝗲 𝘀𝘄𝗶𝗺𝗺𝗶𝗻𝗴 𝗽𝗼𝗼𝗹. 
As an founder or leader, it's easy to endlessly press your teams for maximum effort. But...this approach has serious consequences.

www.linkedin.com/posts/uxspen...

16.02.2025 23:12 👍 3 🔁 1 💬 0 📌 0
A white and orange image, with a fuel gauge graphic in the middle and text that reads "Agile Teams, Founders, Start-ups & Scale-ups – Measure how your UX process is working today – Discover actionable insights and strategies to improve your UX – Get your FREE Smooth UX scorecard"

A white and orange image, with a fuel gauge graphic in the middle and text that reads "Agile Teams, Founders, Start-ups & Scale-ups – Measure how your UX process is working today – Discover actionable insights and strategies to improve your UX – Get your FREE Smooth UX scorecard"

Want to see how your organization's UX practices stack up? Take our Smooth UX Scorecard quiz now to assess your proficiency in key areas such as research, design, testing, and delivery. Click here to get started: spencer-fjqgelbk.scoreapp.com 🌟 #UX #UserExperience #Quiz

04.02.2025 15:56 👍 4 🔁 1 💬 0 📌 0

PS. Not a dig at anyone, just an observation that things easily slip.

02.10.2024 13:25 👍 1 🔁 0 💬 0 📌 0

A phone call to the place is successfully booked with via the app, confirmed that I’m not eligible and no checks are actually carried out in the booking flow 😬🙄

Appointment cancelled by me. (As they can’t cancel it at the provider)

02.10.2024 13:22 👍 0 🔁 0 💬 0 📌 0

Having just trained to book a Covid test, as part year I *was* eligible, the service is back to very unclear and putting the ‘admin’ on the user. It tells you the service will check if you’re eligible. Then asks YOU if you are.

So now I’m left wondering if it really checked…(spoiler! It doesn’t)

02.10.2024 13:20 👍 0 🔁 0 💬 1 📌 0

Hi, I’d love to take credit for a brilliant blog post, but Grace Duffy isn’t with Better Outcomes.

Grace looks to be with ‘Bridges Outcomes partnerships’ so the right person gets the 👏 (hth!)

21.09.2024 12:02 👍 0 🔁 0 💬 0 📌 0