Charmaine Smikle

Move faster than we’ve been led to believe

Still reflecting on KA McKercher's keynote at #SDinGov
- collaboration models can be powerful tools, but we need to be nimble and adaptable to avoid flattening participation opportunities.
- isn't about following a script; it's about creating genuinely inclusive spaces for everyone to codesign.

Platformland: An Anatomy of Next-Generation Public Services - LPP - The London Publishing Partnership An anatomy of next-generation public services. Includes 30 illustrated design patterns, 10 strategic interventions & global examples of digital government

But you will probably get it faster direct from the lovely publishers londonpublishingpartnership.co.uk/books/platfo...

Designing for Change: How service design can help us build a sustainable future Francis Rowland explores how Nexer's service design team have been rethinking their ways of working to reflect a more planet-centred approach.

"Ultimately, we are finding ways to expand our service design thinking and practice... to centre the planet, including “us” with it."

As we mark #EarthDay2024, Francis Rowland reflects on the role of #ServiceDesign in helping create a better future:

www.nexerdigital.com/news-and-tho...