Designing for users who donβt exist (yet) - TPXimpact
How we approached building a new service alongside emerging policy at DESNZ, and working with proto-personas as living hypotheses.
π‘ Good new TPX design blog by Weronika Tokaj (not on BSky)β¦
I'm often asked where the examples are of teams using design/research as part of policy spaces? Here's a great example with some practical insights
#ServiceDesign #UserResearch #UserCentredPolicyDesign
www.tpximpact.com/knowledge-hu...
22.11.2025 11:23
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Top quotes from the Reimagining Whitehall conference Re:State host today.
"The space between policy and delivery is where polularism grows" - Charlotte P, Re:State
"The key for mission led government is for departments to be as good as following missions as leading them" - Susan AH, DfE
16.06.2025 09:52
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π Spot on.
24.05.2025 15:06
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You found the humblebrag.
24.05.2025 15:03
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My parents found my first attempt at programming in Y3. Printed out on a dot matrix printer.
Good old 1993.
Anyone want to guess the purpose?
24.05.2025 14:54
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TransformGov Talks : Sixth event Β· Luma
Noel Hatch,Adur & Worthing Councils, on Redesigning from the inside out: learning as we change
Lucy Makinson, i.AI, onΒ Consult: An AI Tool for Enhanced Publicβ¦
π¨ Reminder! π¨
Our next event will be at the MoJ and online on Weds May 28th.
* Noel Hatch,Adur & Worthing Councils, on Redesigning from the inside out: learning as we change
* βLucy Makinson, i.AI, on Consult: An AI Tool for Enhanced Public Consultation Analysis
Register here : lu.ma/rhvufmwx.
19.05.2025 11:40
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TransformGov Talks : Third event Β· Luma
For our third event we have the follow two excellent speakers. Miriam Levin, Director of Participatory Programmes, Demos, on 'Involving citizens inβ¦
Could you please RT? @ldncdo.bsky.social @jereeve.bsky.social @jukes.ie
π₯π₯ Thursday 27th of February π₯π₯
Our 3rd event is Miriam Levin from Demos, on 'Involving citizens in policymaking' and βSarah Crandall from DSIT, on 'The new GDS'. β
At the MoJ or online.
Register here : buff.ly/42MOZcf
10.02.2025 12:31
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The One Team Gov Logo, which is a square rotated slightly clockwise, in the middle of which reads, "One Team Gov".
The weekly One Team Gov breakfast is starting back up π₯³
Initially it'll be virtual only, from 0830 to 0930 every Wednesday.
We'll use leancoffeetable.com to facilitate the discussion.
The videoconference will be on Microsoft Teams.
Q: Would you like to run 1 of them, please?
11.02.2025 14:33
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He just wants the bonus 5 troops.
08.02.2025 16:38
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I think I've figured out where the plan to take over Greenland came from.
08.02.2025 16:36
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Headshot of Jeni Tennison next to text that reads "I'm speaking at power of data on 25 February 2025 in London".
On 25 February @jenitennison.com, Founder & Executive Director at Connected by Data, will be the keynote at @tpximpact.com's 'Power of Data' event in London, discussing public trust.
Tickets available at: pages.tpximpact.com/power-of-data
#PowerOfData #DataGovernance #Innovation #PublicSector
30.01.2025 12:00
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Less hyperbole?
13.01.2025 11:44
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Oh no that's horrible, it feels like days ago she was on my screen. We should organise something for next weekend.
12.01.2025 19:24
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Made this starter pack of #OneTeamGov people, working together to radically reform the public sector through practical action.
go.bsky.app/32t35D4
Who else is here making public service better?
07.12.2024 09:13
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Final session of the afternoon at SD in Gov - Lynne Roberts (Defra) and Mica Moore (TPXimpact) - talking about user centred approaches to designing effective governance
Final session of the afternoon is with Lynne Roberts (Defra) and Mica Moore (TPXimpact) - talking about user centred approaches to designing effective governance. We definetely need more of this type of thinking for governance across government #SDinGov
20.09.2024 14:11
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Jaskiran Kang speaking at SDinGov
Great talks so far on day 3 - hereβs @jaskang.bsky.social from TPXimpact talking about how designing the culture through communities can improve delivery outcomes #SDinGov
20.09.2024 13:07
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It's day three at #SDinGov and despite the weather β the mood feels optimistic!
Come and see us at our stall to help us explore some of the new government's biggest challenges.
20.09.2024 08:49
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Ian and Pri present slides at sdingov
So cathartic to hear @priyanca.bsky.social amd @ames.world walk us through escape routes out of the -discovery doom loop-. We've all been there right?
To a packed crowd at #sdingov
18.09.2024 14:45
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I'll be there, would be good to meetup (again)!
18.09.2024 09:41
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Listening to @richardpope.org summarise the state of digital government is as good as his book at #SDinGov launch "Government is not sharing the benefits of digital with the public, it's now just getting the status quo but a bit more cheaply".
17.09.2024 17:47
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Whizzing through autumnal fields of wheat on my way to #SDinGov and looking forward to hearing from @richardpope.org tonight in conversation at the launch party.
Hoping trains stay on time!
17.09.2024 12:54
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Late in the season but I didn't have anywhere good to share these until now and I know there's tomato fans out there.
17.09.2024 07:46
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