Our biggest ever news roundup, with exciting case studies about digital inclusion projects that are making waves 👉 digitalinclusionkit.org/digital-incl... @dxw.com #localgov #digitalinclusion
"Just keep it quick and low-fidelity."
You've likely heard this as a designer, usually as a gesture intended to ease pressure on the design team. But, Ming says, “low-fi is not a synonym for quick, and choosing the wrong level of polish can slow us down.”
Check out his new post here tr.ee/91vKhh
"My role is about grounding the vision in commercial reality, and sometimes challenging existing ways of thinking, to ensure we’re as sustainable as we are ambitious."
Our latest Humans of dxw post catches up with Finance & Resources Director Adelle 👉 www.dxw.com/2026/02/huma...
We're hiring! 📢
We're looking for a Lead Technologist/AI and Data Specialist to join our team, developing our approach to AI and helping our clients make best use of it.
Find out more and apply here www.dxw.com/jobs/lead-te...
At almost the same moment we took on the support contract for @greatormondst.bsky.social last year, their lead developer moved on. That’s where Nicky came in.
She’s written about her experience providing interim technical leadership with a major Wagtail upgrade on the horizon 👉 tr.ee/ZdirCl
We're really proud to have renewed our support and continue to be the sole sponsor of @diginclusionkit.bsky.social, who're doing great work providing resources for local government to run digital inclusion programmes 👉 digitalinclusionkit.org
Marianne and Melissa joined the NHS England teams for some much valued in-person workshopping and design sprint days this week.
There're some more write-ups to come from the team soon, but you can have a read through their recent blog posts and insights here 👉 tr.ee/NEDYQ3j_gJ
Steph's shared her insights from a collaborative workshop we hosted late last year with the good folk at Basis and public sector leaders.
Our goal for the session was to share learning and critically examine where AI has helped peers and service users 👉 tr.ee/rbFAY6
From Melissa's experience working with different types of data across central and local government, the biggest challenge seems to be confidence in understanding, evaluating, and applying data to decision making.
Her blog post looks at the approaches we can take to normalising it tr.ee/lyiKi9
AI experiments often fail because they aren’t focussed on where there’s the greatest opportunity for value, like back-end transformation.
Remembering that the goal is to learn, not create a finished product, Alex’s latest blog post sets out 4 steps to a well-defined AI experiment tr.ee/PmrP9I7-pk
In our latest newsletter, we've been taking a look into the work our teams are doing with the @departmentforedu.bsky.social, including Ming's 2-part blog post series on prototyping public services with AI. Check it out and subscribe here 👉 tr.ee/dxw-december...
At the British Business Bank, we’ve been exploring architectural options for a new application helping small UK businesses access asset finance. George and team spent a couple of hack days working through the fundamentals of Event Sourcing architecture. Here's what they learned 👉 tr.ee/AVszEIVEWJ
Two women face the camera, smiling. They are wearing hooded coats are standing outside on a grassy area, in front of a mobile healthcare clinic with 'York and Scarbrough Teaching Hospitals' written on its side.
A woman and man stand outside a small healthcare clinic, smiling towards the camera.
Service Design Principal Marianne's been out and about this week visiting @england.nhs.uk's mobile breast screening units, chatting to the staff and getting to understand more about how they work.
Here she is with NHS colleagues Veronika in Helmsley, and Elliot in Gateshead tr.ee/NuMq6q
William has just completed his year-long Developer apprenticeship with our GovPress team (congratulations William!) He’s written a bit about his experience here 👉 tr.ee/8ylhM8
We're pleased to sponsor @transformgovtalks.bsky.social – an ongoing series of monthly meet-ups for anyone who wants to learn about and discuss improving government.
Their next event is next Wednesday, 28th January, and you can join online or in-person luma.com/pc7ji8sg
Many public services are delivered in spite of existing technology infrastructures, not because of them, holding back the potential for great services.
Here're Marianne's thoughts on why a move from legacy tech provides an opportunity to rethink how products and services are delivered tr.ee/Ulf7VU
There's a few @dxw.com folks here at #UKGovCamp today so do come and have a chat if you're in Brum 🐂 today
#ukgc26
If you’ve been to… well, any events recently, there’s a high chance you’ll have seen us dxw folk around.
There’ve been some great opportunities to catch up with and learn from colleagues and friends face-to-face. Here’s a snapshot of what we’ve been up to tr.ee/dxw-december...
Our last blog post of the year comes from Nina. She takes a look at how we can improve the transition from policy to delivery with 'service patterns' – the reusable building blocks that help teams to design services end-to-end and front-to-back, coherently and consistently 👉 tr.ee/q8iLd5VcII
Prototyping is an essential part of interaction design, and various methods exist. With the advent of AI, there’s considerable potential to enhance coding productivity. Here’s what some of our team have learned from pairing the GOV.UK Prototype Kit with Cursor AI 👉 www.dxw.com/2025/12/prot...
A few interesting articles in our latest digital inclusion news roundup 👉 digitalinclusionkit.org/digital-incl...
@dxw.com #technews #tech4good #localgov #digitalinclusion
Content design and content strategy: best friends forever 🤝
This blog post from Louise talks about the benefits of content strategy over just design – the difference between doing the work for someone and giving them the tools, resources and skills to continue the work themselves tr.ee/1MAOHrbKqQ
In this penultimate post in our ‘the space around the thing’ series, Jane focuses on how we can use this infrastructure as material to work with, rather than a barrier to work around. To guide development, unlock opportunities and deliver a new service with long-lasting impact 👉 tr.ee/KHn67E
Is a site builder plugin suitable for your government or third sector WordPress site? This style of WordPress development can be cost-effective, but we feel that it lacks the focus on security and maintenance that government clients require. Sarah's new blog post explains 👉 tr.ee/BhIepg
It's day 2 of the @eoauk.bsky.social conference, and our new Employee Trustees Lola and Leanne are there in sunny Telford. They were voted in back in the summer, and we sat down for a chat to find out what they're keen to do in the role 👉 www.youtube.com/watch?v=Xpo1...
You need some serious technical credentials to navigate a complex legacy landscape, but it's not the whole story. Success depends on the people that will use the new solution.
This post by Jane and Kath explores 3 non-tech principles to use when decommissioning legacy systems 👉 tr.ee/WITkoy
"Exhausting (in a good way)" is one bit of feedback we received about UKCharityCamp, which we think sums things up quite nicely! Thanks again to everyone that joined us last Thursday.
Let us know if you've got notes from sessions or blog posts to share. We'll be blogging at www.dxw.com/blog soon...
Harriet and Stu attended a great @govcampcymru.bsky.social the other week. Harriet's highlights included hearing about the importance of building services with digital access and inclusion at their heart, practical use cases for AI, and the differences in the policy making between Wales and England👏
So far today, we've heard from participants and had discussions on how to build better digital volunteer experiences and what charity websites might look like in the age of AI, along with plenty of other topics. After a great lunch, we're set up for more this afternoon.
The agenda-building is underway here at UKCharityCamp 2025! Plenty of great sessions coming up...
