The kind .. you find β¦ in a second hand store
@spamaps.org
Insanely curious Sociotechnical Reality Engineer; Incident Nerd, speaker, writer, ranter, podcaster, father, husband, liberal citizen of the earth. https://www.thisisfinepod.com/ https://medium.com/@Spamaps https://www.linkedin.com/in/clintbyrum/
The kind .. you find β¦ in a second hand store
Measuring your organization's reliability by counting incidents or averaging their length is like measuring your company's value by how many emails the sales team sends, and how many words on average they contain. #resilience #NoMTTR
If you are developing any system, listen to this. Today.
Learn about the Messy 9 from @ddwoods.bsky.social
www.thisisfinepod.com/the-pod
@colettecello.bsky.social
@spamaps.org
This assumes that every expert comprehension job is only going comprehension.
There's a lot of graceful extensibility in all expertise. They aren't just comprehending. They're noticing patterns, and defending the system with subtle, nigh invisible adjustments constantly.
Wait till Trump finds out that everything the president does in an official capacity is by definition in the public domain.
Chris Murphy: "There's a lot of history that has taken place in the East Wing & it was just destroyed without any conversation in the public, without any consent of Congress. It's absolutely illegal. That visual is powerful b/c you're watching destruction of the rule of law as those walls come down"
Ok this is maybe the first time my general disgust for AI has been overwhelmed by my sense of mirth and joy. π
#NoKings Hundreds of us in Burbank joined millions showing up for our democracy today. So proud to be an American (and proud of my son Oliver for showing up to protest with me!). πΊπΈπ£π«π
Has anyone like, checked in on what the president's algorithm is showing him? Like, "Portland is literally burning to the ground" -- is that a lie to justify intimidating liberal cities... Or is he watching AI generated content of.. Portland burning to the ground?
I don't know what we do with the Senate, but why is she not House Minority Leader already
(I know why, you don't have to tell me)
This is showing the fuck up for your job and showing the fuck up for your community, which, when you are a politician, *IS YOUR FUCKING JOB*
It's where you ask the AI "how do I prevent incidents?" And then you do whatever it tells you to do.
With kindness, because Gergely says a lot of smart things, I disagree. This is classic hindsight bias.
Telling someone "if only you had done this, everything would've been fine!" is ignoring all of the work a team does otherwise. That doesn't help you be more robust or more resilient.
Their mission is to distract you from the falling president.
Let my 574 day Duolingo streak go today.
I think of an incident retro as akin to meeting with customer to discuss their needs. Spending that time discussing how youβll build a solution is not a good use of the limited time you have with them. Instead, we should use that time to understand their problems and context. Solutions come later.
They'd be fine with al-Sharaa if he just found Jesus.
I'm more and more convinced that Idiocracy is about the singularity.
Oh look, new automation creating new types of work.
If you canβt see the constraints and tradeoffs that people face, you wonβt be able to make sense of their behavior.
I picked a hell of a week to roll over that old 401k. Kinda ruined the feeling of adult accomplishment when they sell your shares on the worst day in market history.
Well we did it, we finished a "Season". Watch as we wrap up season 1 and kick off season 2. More resilience, more questions, and, oh, yeah, come find us at #SREcon North America. We want to chat with you about resilience!
youtu.be/l_I2-NOCKOo
So you like solving puzzles that involve TTLs, queues, transactions, etc eh? Do you find joy in refactoring APIs so that they only work the right way? Do state machines cower in your presence? I've got a job for you!
www.hashicorp.com/en/career/63...
Yes! Get those walkable neighborhoods humming. We don't want 400 flat mega apartments that span multiple blocks. Just build 6 floors of apartments wherever 2 floor duplexes are being replaced.
laist.com/news/housing...
What a great podcast! Honored to be talking about Resilience Engineering with @colettecello.bsky.social and @spamaps.org!
@allspaw.bsky.social joined us last week to help contrast ITIL's approach of "Counting and tabulating incidents" with the resilience engineering way of looking directly at the messy reality underneath them.
www.youtube.com/watch?v=cimc...
How many 9s do you need, and how do you get there? @spamaps.org has some advice over on the @resilienceinsoftware.org blog.
resilienceinsoftware.org/news/1148335
The Consumer Financial Protection Bureau created a rule capping account overdraft fees at $5, which the agency estimates could save people nationwide $5 billion.
But a bill coming up for a vote in the U.S. House this week would repeal it, allowing banks to charge up to $35 for these fees.
Howβd I miss this? βItβs Denali,β says @lisamurkowski.bsky.social
www.murkowski.senate.gov/press/releas...
I've been thinking a lot lately about "uptime" and "nines" and how easy it is to forget the human components.
medium.com/@Spamaps/you...
We're back! Alex Elman joined us to chat about Learning From Incidents, which apparently is just like eating your vegetables. So is listening to our podcast, so, go eat your resilience vegetables!
youtu.be/MwpBTBMHNMg