We've been working with Care and Repair Cymru and Warm Wales through our #WarmHomesHealthyFutures programme. Our Head of Wales Ben explains why the project is so important in Wales.
Throughout February, our Training and Education team delivered workshops and assemblies to over 700 pupils, increasing awareness on energy efficiency, changing behaviours and renewable technologies.
Image shows a child wrapped up warm and wearing a warm hat inside their home. The caption says 'Poorly insulated, damp and energy inefficient homes limit the life chances of children and jeopardise their health'.
Successive governments have failed to significantly reduce fuel poverty across the UK. This is having real impacts on children.
East Suffolk Council has been doing innovative data sharing projects with the NHS. This has been made possible as they are part of our #WarmHomesHealthyFutures network. Hear more from Gary about why it is so vital.
Join us on Thursday 12 or Tuesday 17 March. Register for the course today: www.nea.org.uk/training/tra...
We'll be holding two spotlight sessions for our Fuel Debt Advice in the Community course. After that, learners will be provided with resources to complete the rest of the course through self-directed learning.
Find our how we provided tailored energy advice to Hakeem, who spoke limited English. We helped him navigate and change things following the discovery of an accidental billing issue, resulting in an incorrect bill of over £1,500.
The course takes place over three half days in the same week.
We have available dates from next week, so book to help upskill your staff to be able to help vulnerable clients. We have some funded places available to frontline advice workers from non-commercial organisations.
This course covers the causes of fuel debt, all issues householders may face with meters, fuel statements, payment and tariff options. It also considers the complaints procedures and support available for low-income and vulnerable households.
Image shows a young couple looking at an energy bill. Text shows the name of the course: Fuel Debt Advice in the Community Below are the available dates to book: 9 - 11 March (PM) 11 - 13 March (AM) 17 - 19 March (PM)
Fuel debt can be a devastating cycle for vulnerable households to fall into. Our Fuel Debt Advice in the Community course is for frontline staff and volunteers working with low-income and vulnerable households who may be in or at risk of fuel debt.
What are your rights as an energy consumer if you fall into debt? Find out using our Energy Debt Factsheet: www.nea.org.uk/get-help/res...
The course is aimed at supporting professionals and will discuss the combined strategies and advice that could lead to greater savings for clients. Find out more here: buff.ly/2gwRTsd
This course brings together two organisations who are experts in the field of water and energy poverty.
A photo of a bathroom tap overlaid with two captions. The first one says 'Supporting Consumers in the Water and Energy Sector'. The second caption says: The course will provide practical advice and information for supporting vulnerable consumers focusing on: - Identifying consumers at risk of fuel or water poverty - Offering guidance on saving water and energy -Signposting to external support services and organisations.
If a client is dealing with fuel poverty there is a high chance they are also in water poverty. The combined strategies and advice could lead to greater savings. Our ‘Supporting Consumers in the Water and Energy Sector’ e-learning is produced in collaboration with Waterwise.
Our Home Retrofit Consultant Daniel explains how to recognise signs of damp and mould in your home and ways that you can avoid it.
Cornwall Council has been working with primary and secondary care around #Penwith. Find out about the amazing work from Antony made possible through our #WarmHomesHealthyFutures programme.
At our #FuelPovertyConf in February, we heard from Penny Walters who shared her lived experience of living in fuel poverty. Penny is a food ambassador for Food Foundation as well as North East Pantry Coordinator for feeding Britain. Watch Penny's powerful speech here:
Image shows a young child sleeping in a bed. Caption reads 'Six million children across the UK are living in fuel poverty'
Millions of children across the UK live in fuel poverty. Governments need to do more to ensure that children’s health and life chances are not impacted by living in cold and unhealthy homes.
A photo of household appliances including a microwave, fridge, hoover and a washing machine. The picture is overlayed with text that says 'New course: Understanding your Electrical Appliance Usage. Below it says 'Learn how everyday appliances actually use electricity through exclusive testing by National Energy Action.'
Knowledge of how essential appliances use electricity is critical for householders to save money and energy. We've released new e-learning to equip frontline advisers with the skills to deliver consistent and accurate energy advice tailored to the needs of individual clients.
The term 'retrofit' can feel daunting to householders, so our Home Retrofit Consultant Aisling explains the types of larger measures that could drastically increase your home's energy efficiency.
Our Project Development Manager Jo explains how our #WarmHomesHealthyFutures programme helps householders get energy advice after they get in touch with our referral partners.
Find out how our Development and Partnership teams enables regional support and projects through Fuel Poverty Forums and our Warming Communities programme.
Attendance is free but priority will be given to National Energy Action members. If you're not a member, join today: www.nea.org.uk/membership/
Our Fuel Poverty Forums are back in April and May. With so much changing across the energy landscape, we'll provide updates and bring frontline workers together to help fight fuel poverty. Book here: www.nea.org.uk/fuel-poverty...
If you're worried about falling into energy debt, there is help out there. The most important thing you can do is contact your supplier. Find out more using our Energy Debt Factsheet. www.nea.org.uk/get-help/res...
As energy suppliers continue to roll out smart meters, frontline advice staff play a key role in helping customers understand their benefits and functionality. Find out about our ‘Overview of Domestic Smart Meters and the rollout’ training session: buff.ly/oI1hAn0
Smart meters give households greater control over their energy usage and open the door to innovative, cost-saving tariffs.
A lot of energy used at home is due to cooking. Our Project Development Co-ordinator Rebecca shares top tips around how to save money in the kitchen, while still enjoying warm food.
Minimum energy efficiency standards mean that all rental properties will need to meet EPC C by 2030. Our Head of Policy Matt explains how this will benefit fuel poor households in the private and social rental sector.
