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Phil Rumens

@rumens.uk

Principal Technologist for GDS Local. Part of @LocalGovDigital. Advocate of technology enabled user centred design. o7 CMDR

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Latest posts by Phil Rumens @rumens.uk

Thanks Steve, that's interesting.

How many councils did you speak to?

04.03.2026 08:54 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

It's a great start, and it would be good to see something more adaptive as the next iteration.

Many services such as booking a tip slot or to register a birth include additional steps.

Something that generates an initial pattern based on the type of service would be good to see.

04.03.2026 08:53 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

That's a shame. How did you work out the rates of pay including on-costs, and hours contributed, of everyone in every department or organisation working on a design system please?

02.03.2026 07:03 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Are you able to publish your economic analysis please?

01.03.2026 17:10 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Putting the need to present a joined-up view of government services using common styles and elements aside for a minute, on your question of time, one could ask, what's more of a waste:

1️⃣ Trying to funnel every single thing into one design system
2️⃣ The creation of tens of similar design systems

01.03.2026 16:03 πŸ‘ 0 πŸ” 0 πŸ’¬ 2 πŸ“Œ 0
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Notification banner Use a notification banner to tell the user about something they need to know about, but that’s not directly related to the page content

Yes, some will be department specific, but In some cases these are common components:

design-system.service.gov.uk/components/n...

design.homeoffice.gov.uk/design-syste...

design-patterns.service.justice.gov.uk/components/a...

Even the terminology "notification banner" vs "alert" is different.

01.03.2026 09:55 πŸ‘ 2 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Many departments seem to have their own design system. I found a list here: github.com/ctdesign/gov...

28.02.2026 13:11 πŸ‘ 0 πŸ” 0 πŸ’¬ 2 πŸ“Œ 0

I recently saw a sign on the Elizabeth Line requesting passengers turn off their WiFi if they didn't want their data collected.

Not sure how that implied consent sits with GDPR?

There's actually a page on TfL's website about data collection: tfl.gov.uk/corporate/pr...

28.02.2026 12:38 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Digital Communities Survey September – October 2025 In September to October 2025, the Local Government Association sent an online survey to all English local councils. This survey gathered insights into local authorities’ approaches to digital inclusio...

Interesting to read in this @local.gov.uk report that #localgov IT/Digital departments are most likely to lead on digital inclusion.

Is this the right place in your view?

www.local.gov.uk/publications...

21.02.2026 10:38 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

It's easy to imagine a conspiracy, when the real answer is sometimes just greed.

08.02.2026 11:08 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

It's a good reminder to me that if you specify why a service should be delivered but not how, you'll potentially end up with a multitude of ways, which can be confusing to the service user.

08.02.2026 09:30 πŸ‘ 0 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
Apply for Card | The National Proof of Age Standards Scheme Current National suppliers include: CitizenCard, Civiliancard, OneID4U, Validate UK and Young Scot

Despite there being a National Proof of Age Standards Scheme, each of these providers seem to have a different application process, ranging from printing off a PDF, to being able verify existing ID digitally.

www.pass-scheme.org.uk/card-supplie...

08.02.2026 09:30 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0
Quick Check Needed

Come join @rumens.uk and me at GDS Local as our Senior Delivery Manager.

Closing date: 9 Feb
Location: Bristol, London, Manchester.

Help us bridge central and local gov digital to create seamless experiences for users.
www.civilservicejobs.service.gov.uk/csr/index.cg...

02.02.2026 12:43 πŸ‘ 4 πŸ” 7 πŸ’¬ 0 πŸ“Œ 0

I hear it suggests frequently used words

21.01.2026 12:47 πŸ‘ 1 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

Interested, but not on a Saturday.

18.01.2026 17:14 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Joining up public services through stronger local and central government collaboration GDS Local is driving collaboration between central and local government to build faster, user-centred digital services.

The Roadmap for Modern Digital Government has a commitment that GDS works with #localgov to co-create a vision including shared products and components of a technology stack.

If this is of interest to you what are your thoughts?

roadmap-for-modern-digital-government.campaign.gov.uk/join-up-serv...

17.01.2026 17:36 πŸ‘ 5 πŸ” 2 πŸ’¬ 1 πŸ“Œ 0

Wish I could be at #ukgc26 today. If you are, do post and blog about it, to share the innovation and collaboration across the internet.

17.01.2026 10:22 πŸ‘ 8 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

That makes sense, because Greggs are bakers.

02.01.2026 18:04 πŸ‘ 2 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0

There are many Christmas songs but very few Easter songs.

Why is that?

20.12.2025 09:12 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

You'd like Β£200k to make an advert featuring a talking dog?

16.12.2025 18:54 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0
Digital Post Digital Post is a part of the cross-governmental digital service infrastructure in Denmark. Digital Post enables public authorities to communicate securely and digitally with citizens and businesses –...

An interesting development, because Denmark is often held up as an example doing digital government well, which as I understand it started with Digital Post, and I guess might have been a contributing factor in the demise of letters.

en.digst.dk/systems/digi...

13.12.2025 10:00 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

Whilst this serves as a good example, it's unlikely a small team in the digital centre of government could transform 1,000 local public services.

Perhaps what's needed is a fundamental change in the relationship between central and local, to rethink how public services are delivered digitally?

28.11.2025 07:26 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Home | Open Digital Planning Planning services designed by councils for councils.

Do take a look at MHCLG's Open Digital Planning opendigitalplanning.org or DfE's plans for a Digital Centre of Excellence for how this could be done differently by central and local government.

27.11.2025 18:32 πŸ‘ 2 πŸ” 1 πŸ’¬ 0 πŸ“Œ 0

You're right, the big picture should be services not systems, but one part of this is ensuring we have the technology required to enable the delivery modern local public services, hence the focus of that blog post.

23.11.2025 10:05 πŸ‘ 1 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
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Local GDS Contribute to LocalGovDigital/localgovdigital.github.io development by creating an account on GitHub.

For the past 11 years I've been keeping an index of posts about #localGDS / #GDSLocal. I've just added the first for 2025, which is probably most significant.

"People across UK to benefit from easier access to local services as councils get digital boost"

github.com/LocalGovDigi...

#localgov

22.11.2025 09:44 πŸ‘ 2 πŸ” 2 πŸ’¬ 0 πŸ“Œ 0

Great piece. You reference reasonable adjustment, and it would be good to expand on that with some positives alongside the risks.

For example AI notetakers can make roles including in social care more accessible to those with dyslexia.

22.11.2025 09:18 πŸ‘ 0 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0
A sign reading Welcome to Leeds Station.

A sign reading Welcome to Leeds Station.

Hello Leeds, it's been a while.

13.11.2025 07:15 πŸ‘ 3 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0

That's true, although I think both are in it?

09.11.2025 18:24 πŸ‘ 2 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0
London's unfinished motorways
London's unfinished motorways YouTube video by Jay and Mark

There's an episode of Map Map on London's unfinished motorways.

www.youtube.com/watch?v=yUEH...

09.11.2025 09:03 πŸ‘ 5 πŸ” 0 πŸ’¬ 1 πŸ“Œ 0
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Sourcing the stack for local government technology The blueprint is a bold vision for the public sector, and delivering it for councils starts by understanding the ingredients of a local government technology stack.

I wrote something about a sourcing a #localgov tech stack.

technology.blog.gov.uk/2025/11/07/s...

07.11.2025 20:11 πŸ‘ 3 πŸ” 0 πŸ’¬ 0 πŸ“Œ 0