This week's highlights from @jon.diginomica.com: Why today's CIO needs a rethink. Thanks to AI regulation drama, software supply chain risk is now a hot/thorny topic. Is the SaaSpocalypse narrative becoming (more) sober? Sovereign AI, stateful AI agents, and yeah - some big whiffs. bit.ly/40gUDBf
If a nyone signed up to Metro Bank on the back of Stuart's 2015 article sharing his positive experiences and praising it's CRM, he says he's now very sorry:
bit.ly/3N87Lpi
‘A’ for AI, 'I' for insurance. In the first of three use cases from Stuart Lauchlan that look at AI in the insurance sector, Aviva CEO Amanda Blanc talks through the benefits seen to date: bit.ly/4rjrOyS
What I’d say to me back then - River Island’s Meriel Neighbour tells Madeline Bennett why job-hopping pays off, sharing how she worked her way to the top in the hospitality sector before a pivot to tech: bit.ly/3NtwSmx
About every decade or so, some old school application vendors find their market & technology have shifted while they didn’t. AI is shifting things. @brianssommer.bsky.social asks if it's time for a new Apps Leader Board: bit.ly/4sEbx98
How you treat an AI agent determines the results you'll get, says Professor Taha Yasseri. Phil Wainewright was at a recent Workday event in London to find out why, and here he shares more findings from the Joint Centre for Sociology of Humans and Machines: bit.ly/4rjH9iU
"I guarantee I had to work twice as hard."
Confluent’s Becky Straker hears from four tech leaders who are forging their own paths with resilience, strategy, and sponsorship — while clearing the way for others: bit.ly/4b4n61S
UK Lords Report, as per @diginomica.com
“widespread unlicensed use of protected works, coupled with limited transparency from AI developers about how their models have been trained, leaves rightsholders unsure about whether their content has been used, & unable to enforce their rights when it has.”
As the tech stack re-shapes for the first time in years, with an agentic experiences layer on top of everything below, what is SAP's role and what's likely to happen ? Stuart Lauchlan on what Muhammad Alam - Exec Member at SAP responsible for Product + Engineering - had to say: bit.ly/47jw4r5
Qoob CEO AJ Javan argues that building data centers for AI inference and fine-tuning might be a more practical opportunity than building bigger. These could be smaller, more distributed, and more sustainable. Read George Lawton’s deep dive on why these centers might win the race: bit.ly/4bs2phN
Financial crime compliance is one of banking's biggest headaches, with high alert volumes, scarce analyst talent and rising regulatory pressure. @alyx.diginomica.com analyzes UiPath’s acquisition of WorkFusion, whose purpose-built AI agents are designed to automate that work: bit.ly/4b17kX7
Derek du Preez spoke with Matías Cascallares at MWC this week, about Confluent's latest Confluent Intelligence features which include support for both Anthropic's Model Context Protocol (MCP) and the Agent2Agent (A2A) protocol within Streaming Agents: bit.ly/4sk9SVQ
Enterprises pour billions into data lakehouses. So why can't the business use the damn things? @alyx.diginomica.com investigates what the real barriers to lakehouse ROI are, and explains why Alteryx is pushing analytics into the data lakehouse rather than pulling data out: bit.ly/4aXLxQ5
Wrike CEO Thomas Scott was in conversation with Ian Thomas, talking AI governance, and why leaders need to understand the trade-offs when handing off work to agents: bit.ly/47nfNkO
Box has capped out FY26 with solid growth and Aaron Levie, its CEO, is bullish about its prospects in the agentic AI era. Phil Wainewright on why more agents mean more files, and that's good for Box: bit.ly/3N5cSq5
Deb Ashton has been one of the constants at Certinia through more than two decades of change. In our latest podcast she chats to Phil Wainewright, reflecting on some of the lessons learned, the challenges for services businesses today, and being ready to seize opportunity: bit.ly/47pC69B
Holland & Barrett Group CFO Vineta Bajaj is responsible for technology and joined Mark Chillingworth for this diginomica network podcast to discuss the retailer’s focus on building its own technology stack: bit.ly/4cItVJh
At #ZohoDay2026, we all wanted to hear real world stories about AI adoption. But we got a bit more than we bargained for with Newcross Healthcare. @jon.diginomica.com shares his on-stage interview with Mo Umerji: bit.ly/4b7n6yn
Finance leaders can now unlock continuous prediction, insight, and informed decision-making. Oracle's Hari Sankar outlines five pragmatic principles to harness AI and shift FP&A from reactive reporting to proactive, insight-driven decision-making. bit.ly/4r38FRJ
Salesforce's Agentforce and Data 360 offerings are boosting revenues and the guest experience. Stuart Lauchlan on why Wyndham Hotels CEO is checking-in on an agent-first business model for an AI future: bit.ly/47lpSid
Stuart Lauchlan takes a look at how the AI era makes for new bedfellows - as the likes of Intuit partner with the LLM providers who are supposedly a threat to their very existence! bit.ly/4seHwwa
Could the courtroom provide the ultimate stress test for AI? @thechrismiddleton.bsky.social shares some valuable insights from the cutting edge of legal work, suggesting that automated justice is still some years away, and we should all be grateful for that: bit.ly/3OKOjPV
What caught @jon.diginomica.com’s eye this week? AI adoption vs ROI is the big story. Jack Dorsey says Block's mass layoffs are about AI, but a closer look is warranted. Knowledge velocity is a thing, as is Anthropic's enterprise impact... But will Jon blow a gasket? Let's find out: bit.ly/40GQB58
Fibr.ai wants to re-invent CRO with an agentic web experience layer, suggesting that AI agents can automate testing and personalization at a scale traditional CRO platforms can’t match. @bmzinck.bsky.social explains how - and why that’s critical for today’s web experiences. bit.ly/4l0EwRD
Hot on the heels of two new acquisitions last week, Phil Wainewright caught up with visual design vendor Canva to dig into its strategy for winning over the enterprise market, including the addition of video to its pro design toolset. bit.ly/4aIRWhP
How Accenture is minding the AI enterprise adoption gap. Katy Ring reviews the latest Accenture research which highlights the chasm of enterprise adoption for AI alongside a gap in levels of optimism about AI between leaders and the workforce: bit.ly/401dXCn
Thomson Reuters CTO Joel Hron responds to AI opportunities and stock shocks. Mark Chillingworth hears how a partnership with Imperial College London points to a calm and intelligent adoption of AI for the information giant: bit.ly/3P2kTN5
AI adoption: @atlassian.bsky.social 's Avani Prabhakar explains why people leaders really must own the cultural transformation - and why putting humans at the centre of AI adoption is the key to unlocking real business value: bit.ly/40uRnCc
A strong Q4 and full year for Workday was still not enough to keep the Wall Street short termists happy. But, as Stuart Lauchlan explains, a new chapter is about to begin with CEO Aneel Bhursi: bit.ly/4qVQlKs
The scope of the CMO is growing, expanding into six functional areas, including traditional brand and product marketing, analytics, data strategy, and revenue operations, suggests @bmzinck.bsky.social Get her take on the latest State of Marketing research from Salesforce: bit.ly/4ayl7UI
