Intelligent Customer Capability Intelligent Customer Capability – How Intelligent Do You Actually Need to Be? We take a deep dive to answer your COMAH-related questions.

How intelligent does your intelligent customer actually need to be? If you work on a #COMAH site, HSE expects you to maintain "intelligent customer capability" for #HumanFactors. But what does that mean in practice?

www.humanreliability.com/2026/02/inte...

#ProcessSafety #SCTA #HumanReliability

Inspired by Netflix's "The Railway Men", about the Bhopal disaster, this blog uses the Accident Sequence and Precursor (ASAP) model to show how post-incident actions can feed into organisational learning and recovery.

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#humanfactors #Bhopal #learningfromincidents

Reliability prevents failure.
Resilience helps us recover from it.
SCTA can strengthen both.

If you’re thinking about organisational learning or how SCTA fits beyond COMAH, this might be a helpful read.

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#humanfactors #SCTA #resilienceengineering #reliabilityengineering

Learning from the Herald of Free Enterprise Disaster SCTA in Reverse: Learning from the Herald of Free Enterprise Disaster. Part one of a trilogy of blogs.

On March 6, 1987, the Herald of Free Enterprise capsized in just 4 minutes after leaving Zeebrugge, killing 193 people. The immediate cause was clear – sailing with bow doors open. But the real lessons lie deeper.

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#SafetyCritical #HumanFactors #RiskAssessment #ProcessSafety

This is the final instalment in our trilogy of blogs on meeting the paper and board industry's 2025 Human Factors Objectives – Getting Started with SCTA.

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#PABIAC #HumanFactors #PaperIndustry #ProcessSafety #SCTA #SafetyManagement

We're excited to announce a free public webinar launching HRA's SCTA Health Check - a simple tool that scores your site's SCTA capabilities in just 30 minutes.

Sign up free: buff.ly/XPzrUBf

#ProcessSafety #HumanFactors #SCTA #SafetyManagement #COMAH

🎯 Meeting PABIAC's Human Factors Objectives (Part 3) - Getting Started with SCTA

📖 Read here: buff.ly/saauVMl

💡 Our PABIAC Human Factors guide synthesizes approaches from multiple industries - available for download.

#PABIAC #HumanFactors #PaperIndustry #ProcessSafety #SCTA #SafetyManagement

Moving from Human Factors Theory to Practice in Paper & Board Manufacturing.
Read the full post: buff.ly/pwKLuSx

#hse #humanfactors #processsafety #comah #hop #safetycriticaltaskanalysis #SCTA #humanfactorstraining #riskmanagementsoftware #SHERPA #MajorAccidentHazards #MAH

A fascinating case study explores how "Shared Mental Models" - a concept proven in aviation and military operations - can transform surgical team performance.

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#HealthcareSafety #TeamPerformance #PatientSafety #SurgicalTeams #SharedMentalModels

Using the 2005 Stockwell shooting as a case study, this blog demonstrates how major incidents rarely result from single failures, but rather from the alignment of multiple systemic weaknesses across five stages.

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#SafetyCulture #IncidentInvestigation #HumanFactors #SystemicAnalysis

The 7 Deadly Sins of SCTA Implementation The 7 Deadly Sins of SCTA Implementation: pitfalls that mean HF programmes stall and prevent SCTA programs from delivering their full value

📢 The 7 Deadly Sins of SCTA Implementation: Bridging the Gap Between Training and Practice.
After decades of supporting organisations, we've noticed that even with great training, implementation often stalls.

🔗 buff.ly/tLKPwpV

#HumanFactors #SCTA #ProcessSafety #SafetyCulture #RiskManagement