AI Chatbots Are Learning From Your Conversations — What CX Leaders Need to Know AI platforms collect conversation data by default. CX leaders should understand how these settings affect governance, privacy and customer trust.

#digital #experience #llms #customer #trust #chatgpt #ai #chatbots #claude #gemini #conversational

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WhatsApp Chatbot Development via WATI PHP & Software Architecture Projects for ₹12500-37500 INR. I need a WhatsApp-based chatbot built and configured through the WATI platform. Its first job is simple but imp

#AI #Chatbot #API #Integration #Automation #Conversational #AI #Customer #Support #Documentation #Java

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WhatsApp AI Automation Developer for Local business PHP & Python Projects for ₹1500-12500 INR. Project Overview: We are looking for an experienced AI automation developer to build an MVP for a WhatsApp-first automation pla

#AI #Chatbot #Development #AI #Development #Chatbot #Conversational #AI #Make.com #n8n #Node.js

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#AI #Chatbot #Automation #Conversational #AI #Java #Node.js #PHP #Python #Software #Architecture

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Your AI Assistant Is Quietly Becoming the World’s Most Powerful Ad Salesman Every major company building AI assistants—Google, Apple, Amazon, Meta, Microsoft—derives most revenue from adverti...

#AITrends #AI #assistant #advertising #AI #assistant […]

[Original post on webpronews.com]

Your AI Assistant Knows What You Want — And Soon It Will Sell It to You As AI assistants from Google, Meta, Apple, and OpenAI become deeply embedded in daily life, tech giants are poised to lever...

#MarketingAI #AI #Advertising #AI #assistants #data […]

[Original post on webpronews.com]

The Chatbot Cash Register: How Developers Are Turning Messaging Apps Into Revenue Machines With RCS, WhatsApp, and Stripe Developers are building revenue-generating chatbots using Twilio, Stripe, a...

#BusinessCommunicationTrends #chatbot #monetization […]

[Original post on webpronews.com]

Even If AI Is a Bubble, CX Leaders Still Have to Build for It Davos made clear that conversational AI is becoming ambient, persistent and experience-defining, not just another digital channel.

#digital #experience #chatgpt #openai #conversational #ai #ai #davos #world #economic #forum

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I've release a #Java #Apache #Lucene #MCP server for local #fulltext #search from within your #Claude Desktop session. The server supports a chat based interface to index local directories and query them in a #conversational way. Checkout github.com/mirkosertic/... for more!

【3/6】

... This is #CONVERSATIONAL AI! You no longer need to pore over #climatology 101 textbooks just to get the basics: how #carbon affects atmospheric chemistry and how, at the volume humankind has shat it into the skies since c. 1720–1830, it's thereby led to—yet-worsening, rapid—climate change.

Google Pledges Ad-Free Gemini AI Amid OpenAI’s ChatGPT Ad Push Google has pledged to keep its Gemini AI assistant ad-free, contrasting with OpenAI's decision to test ads in ChatGPT amid risin...

#AITrends #AI #monetization #debate #conversational #AI #tools […]

[Original post on webpronews.com]

Bloomreach Unifies Ecommerce Search Across ChatGPT Channels Retailers can now extend their search intelligence into conversational AI channels.

#digital #experience #agentic #commerce #ngrv #chatgpt #openai #commerce #search #conversational #ai

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Zeta & OpenAI Expand Athena AI for Enterprise Marketing Two new agentic applications enter expanded beta ahead of Q1 2026 general availability.

#digital #marketing #agentic #marketing #ngrv #chatgpt #openai #conversational #ai #agentic #ai

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Adobe Photoshop 2025 AI Updates Boost Creativity and Efficiency Adobe Photoshop's 2025 AI updates, including Generative Fill, Harmonize, Generative Upscale, conversational editing, and Neural F...

#DesignNews #Adobe #Firefly #conversational #editing […]

[Original post on webpronews.com]

A Xmas present arrived early: Our @dagstuhl.de 24352 Manifesto on #Conversational #Agents: A Framework for #Evaluation ( #CAFE) is out!
doi.org/10.4230/DagM...

We define CONversational Information ACcess ( #CONIAC), propose a world model,+ a Conversational Agents Framework for Evaluation (CAFE).

I'm creating a #conversational #forward by creating #characters with clear definitions and feeding it the book. I think it's going to be cool.

Google Integrates Gemini 2.5 for Natural Voice Search in Search Live Google's latest update integrates the Gemini 2.5 Native Audio model into Search Live, enabling natural voice conversations w...

#SearchNews #conversational #AI #Gemini #2.5 #Native #Audio […]

[Original post on webpronews.com]

I have chosen to #counter punch where I don't agree because the #document is directed in a certain way. I don't think that the #conversational nature in certain areas hurts it. Time will tell LOL

Walmart Tests Sponsored Ads in AI Assistant Sparky to Boost Revenue Walmart is testing ad integrations, like "Sponsored Prompts," in its AI shopping assistant Sparky to monetize conversatio...

#MarketingAI #AI-driven #e-commerc #conversational #AI #ads […]

[Original post on webpronews.com]

The Great Bifurcation: Google’s Secret ‘AI Mode’ and the Strategy to Kill the Ten Blue Links A deep dive into Google's unreleased "Banana" project, a specialized AI search toggle ...

#GenAIPro #SearchNews #Android #Authority #APK #teardown #conversational […]

[Original post on webpronews.com]

Experto Senior en Kore.ai PHP & Python Projects for €18-36 EUR / hour. I’m expanding an already live project built on [login to view URL] and need support from a professional who can add value fro

#API #Development #Conversational #AI #Node.js #PHP #Python #Software #Development #Software #Engineering

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Transform Your European Portuguese Skills with Maria & Vitor's 30-Day Challenge! #SpeakPortuguese Transform Your European Portuguese Skills with Maria & Vitor's 30-Day Challenge! #SpeakPortuguese

📣 New Podcast! "Transform Your European Portuguese Skills with Maria & Vitor's 30-Day Challenge! #SpeakPortuguese" on @Spreaker #challenge #confidence #conversational #culture #european #language #portuguese #speak #talk

#OpenAI has upgraded #ChatGPT with #GPT51, introducing two new models: GPT-5.1 #Instant, which is faster and more #conversational, and GPT-5.1 #Thinking, which adapts its #reasoning power based on query complexity. The update also includes increased #personalisation options. OpenAI emphasises the…

When Teddy Ogallo began building conversational banking tools in 2019, there were sporadic conversations, at least in the media, surrounding artificial intelligence (AI) chatbots or no-code platforms. At the time, there were no large language models (LLMs) in the public domain, and few banks believed customers would transact through chat apps. But the need was obvious. As banking teams struggled to reach customers during lockdowns, Nairobi-based WayaWaya introduced the region’s first conversational AI solution. The platform enabled users to make financial requests and complete transactions across WhatsApp, the web, and SMS. Today, as global players like OpenAI and Google rush to release no-code “agent builders,” WayaWaya’s head start is interesting to look at. The company has quietly developed a full-stack solution that combines conversational AI, payments, and a drag-and-drop workflow builder, serving banks, telcos, and small businesses across Africa, Eastern Europe, and the Middle East. ## **The core architecture** WayaWaya runs on two main backend layers. The first is a payments platform, which serves as the backbone of the system, having been built over several years and directly integrated with banks and payment processors. It connects to Mastercard’s core banking sandbox, a testing environment used by Mastercard’s principal member banks, as well as to Interswitch’s merchant and payment APIs across Africa. In practice, this means a bank in Nigeria or a fintech in Kenya can launch a new chat-based banking service simply by updating their API credentials, testing the workflow in Mastercard’s sandbox, and going live, all without building or modifying their own backend systems. The second one is a conversational AI platform, which Ogallo claims was built before LLMs like ChatGPT were available. WayaWaya’s conversational engine was designed to translate natural-language inputs into financial requests and route them to the payments layer. When early enterprise clients wanted to use the same interface for customer support, product sales, and utility payments, Ogallo’s team realised that every implementation required weeks of custom development. That bottleneck led to the creation of a third layer, called the No-Code frontend platform, a web-based builder that enables teams to design their own conversational journeys. ## **How the no-code layer looks like** The drag-and-drop interface is powered by a Next.js front end, backed by a Python API layer. Lightweight versions exist on Android and iOS (built in Java and Swift). Through it, enterprises can define conversational flows, such as loan applications, bill payments, or marketing campaigns, using modular components that connect directly to WayaWaya’s backend APIs. Each business can upload its own data and frequently asked questions (FAQs), which the AI engine uses to train contextual models. The system then tracks intent and confidence in real time. If the model’s confidence falls below a set threshold, the query is escalated to a fine-tuned LLM hosted on WayaWaya’s own servers. That model performs classification and prediction tasks to ensure precise, context-aware responses. This approach eliminates the need for third-party AI providers, allowing enterprises to maintain more control over data security and performance. ## **Orchestration and data flow** WayaWaya’s orchestration logic ties its conversational, payments, and no-code layers into one continuous system. Each user interaction begins as a session, identified by a unique key or messenger ID. The system maintains a unified customer profile across all channels, including WhatsApp, web, and SMS, and tracks conversation state in real-time. If a user switches devices or channels during a conversation, the context is preserved. A customer can initiate a bill payment on WhatsApp and complete it using a web widget without losing progress. Every request, from checking a bank balance to buying airtime, is classified and routed through the same backend pipeline. This architecture allows the same logic to power a marketing chatbot for an e-commerce brand, a loan application for a microfinance firm, or a bill payment for a utility provider. ## **How security is executed** WayaWaya embeds PIN, password, face, and identity verification within its chat workflows. The company’s first deployment with HFC Bank used external pop-ups for SIM-swap validation while keeping mobile-banking PIN entry outside the chat interface. More recently, the team introduced secure in-chat forms that support encrypted document and PIN entry directly within WhatsApp. These forms leave no trace in the chat history and are decrypted only on the enterprise client’s servers using private keys. For less secure messaging channels, the system automatically redirects verification to a secure URL. The result is a hybrid model that meets banks’ compliance standards while keeping the experience as seamless as ordinary chat. ## Get The Best African Tech Newsletters In Your Inbox Select your country Nigeria Ghana Kenya South Africa Egypt Morocco Tunisia Algeria Libya Sudan Ethiopia Somalia Djibouti Eritrea Uganda Tanzania Rwanda Burundi Democratic Republic of the Congo Republic of the Congo Central African Republic Chad Cameroon Gabon Equatorial Guinea São Tomé and Príncipe Angola Zambia Zimbabwe Botswana Namibia Lesotho Eswatini Mozambique Madagascar Mauritius Seychelles Comoros Cape Verde Guinea-Bissau Senegal The Gambia Guinea Sierra Leone Liberia Côte d'Ivoire Burkina Faso Mali Niger Benin Togo Other Select your gender Male Female Others TC Daily TC Events TC Scoop Subscribe ## **Integration with payments** The Mastercard and Interswitch integrations show how WayaWaya’s stack is built for scalability rather than one-off custom projects. For Mastercard principal member banks, the sandbox integration means faster testing and deployment across multiple regions. For Interswitch merchants, the API integration provides instant access to one of Africa’s broadest payment networks, which links cards, wallets, and bank accounts in real-time. Because the system is API-based, the same conversational journey that powers a payment in Nigeria can work in Kenya or Ghana with minimal configuration. This multi-market interoperability is what makes WayaWaya valuable to banks that operate across borders but lack the engineering bandwidth to build new digital interfaces for every country. ## **Proprietary tech** While competitors like Chpter, also Nairobi-based, focus on single-channel sales automation, WayaWaya’s edge lies in its proprietary backend, much of it built before AI toolkits became widely accessible. Ogallo says that the company gained an early understanding of how conversational intent maps to financial actions by developing its own models, an orchestration layer, and a builder interface. This experience is difficult to replicate quickly, even with access to modern APIs or LLMs. Ogallo says the growing global awareness around no-code and AI builders is helping, not hurting, WayaWaya’s business. “The timing works in our favour,” he says. “It validates what we’ve been building since 2019 and lets us focus on helping more enterprises and developers create and scale their own conversational AI journeys.” ## **Why this matters** As generative AI moves into mainstream enterprise software, most new products aim to simplify complexity. WayaWaya’s story shows what that process looks like when built from the ground up for emerging markets, where messaging apps are the dominant interface, not a secondary channel. Its blend of banking-grade integrations, secure chat verification, and no-code configurability reflects how African engineers are designing solutions that work within existing infrastructure rather than around it. “With our latest no-code builder, we’re now focused on using that momentum to help more enterprises and developers easily create and scale their own conversational AI journeys across different markets,” Ogallo said.

How WayaWaya is building Africa’s first no-code conversational banking platform WayaWaya’s no-code platform lets businesses build chat-based banking, payments, and support workflows across What...

#The #BackEnd #Conversational #AI #WayaWaya

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Commvault launches Conversational AI and Data Rooms to unify cyber resilience and responsible AI - SiliconANGLE Commvault launches Conversational AI and Data Rooms to unify cyber resilience and responsible AI - SiliconANGLE

Commvault Systems Inc. introduces Conversational AI and Data Rooms to revolutionize data management for enterprises in the AI era.
siliconangle.com/2025/10/29/commvault-lau...
#AI #ArtificialIntelligence #Conversational...

The Tao of Talk on Morality & Health with MegaWavyP YouTube video by Jeet Kune Show

The Tao of Talk on Morality & Health with MegaWayP
#jeetkuneshow #thetaooftalk #podcast #morality #health #conversational
youtu.be/41nOC3X7xew?...

The End of Amazon and the Rise of Conversational Commerce Forget “Add to Cart.” The next big retail revolution starts with a chat — and Amazon might not get an invite.

#customer #experience #conversational #ai #chatgpt #amazon #shopify #digital #commerce #cxm #ecommerce

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bolexsa bolex PHP & Mobile App Development Projects for $8-15 USD / hour. I’m putting together a dedicated chat experience for Balesin members that handles customer support entirely th

#AI #Chatbot #Development #AI #Development #Android #Chatbot #Integration #Conversational #AI #Mobile

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