Calabrio customers now have direct access to Verint’s AI-powered bots through the Verint CX Automation Platform.

Read the full announcement here: buff.ly/rkLf6Y2

#CXAutomation #AIbots #AIinCX

Verint named a Market Leader in Frost & Sullivan’s 2025 Voice of Customer Analytics Radar.

Recognised for delivering measurable outcomes through AI-powered #CXAutomation and a platform that turns VoC data into action.

#VoiceOfCustomer #MarketLeader

buff.ly/xKdrSMP

SurveySparrow Black Friday Sale – 35% Off Annual Plans Save 35% on SurveySparrow annual plans this Black Friday! Automate feedback, boost engagement & grow smarter. Offer valid till Dec 8, 2025. (AI created and quality checked by our team)

SurveySparrow Black Friday Sale (35% OFF annual plans) Ends Today ⏳

👉 www.kuruntha.com/blog/surveys...

www.kuruntha.com/business-mar...

#SurveySparrow #BlackFridayDeals #35PercentOff #LimitedTimeOffer #SaaSDiscounts #CXAutomation #BusinessGrowth

AI created and quality checked by our team

SurveySparrow Black Friday Sale – 35% Off Annual Plans Save 35% on SurveySparrow annual plans this Black Friday! Automate feedback, boost engagement & grow smarter. Offer valid till Dec 8, 2025. (AI created and quality checked by our team)

SurveySparrow Black Friday Sale (35% OFF annual plans) Ends Dec 8 ⏳

Upgrade your feedback automation.

👉 www.kuruntha.com/blog/surveys...

#SurveySparrow #BlackFridayDeals #35PercentOff #LimitedTimeOffer #CXAutomation #BusinessGrowth #SaaSDeals

AI created and quality checked by our team

SurveySparrow Black Friday Sale – 35% Off Annual Plans Save 35% on SurveySparrow annual plans this Black Friday! Automate feedback, boost engagement & grow smarter. Offer valid till Dec 8, 2025. (AI created and quality checked by our team)

SurveySparrow Black Friday 2025 – Unlock 35% Off Instantly 🚀

Hurry — offer ends Dec 8, 2025.

👉 www.kuruntha.com/blog/surveys...

#SurveySparrow #BlackFridayDeals #35PercentOff #FeedbackTools #CXAutomation #SaaSOffers #BlackFridaySavings

AI created and quality checked by our team

Future-proof your CX skills! 🚀 The ultimate success guide for the Genesys Cloud CX AI Governance and Predictive Engagement (GCX-AI-GPE) cert is here.

www.vmexam.com/blog/gcx-ai-...

#GenesysCloud #AIGovernance #GCX_AI_GPE #PredictiveEngagement #CXAutomation #GenesysCertification

You don’t need a total tech overhaul to get real value from #AI.

Verint bots are designed to plug into your systems or models, prove ROI in 30 days, and deliver real business outcomes without the drama.

New blog: buff.ly/YvpVCth

#AIinCX #CustomerExperience #CXAutomation #VerintAPAC

AI Customer Feedback Program: Capture, Analyze & Act Learn how to build a powerful AI-driven customer feedback system that captures insights across channels, analyzes trends, and drives smart business actions.

Create a Future-Ready Feedback System with AI ✨

Listen, analyze, and act — across every touchpoint.

Make smarter decisions, faster.

www.kuruntha.com/blog/ai-cust...

www.kuruntha.com/business-mar...

#AIinCX #CustomerFeedback #SmartFeedback #CXAutomation #GrowWithAI #FeedbackRevolution

85% of consumers say they’re ready for automation...if it works.

Verint’s latest CX data reveals that customers across all age groups embrace automation when it’s fast, accurate & gets the job done.

People don’t dislike bots - they dislike bad ones.

#AI #CX #CXAutomation

buff.ly/4BYL5Ga

Verint APAC Engage 2025 speaker announcement!

Stephen Scheeler, former CEO of Facebook ANZ, joins this year’s agenda to share expert insights on what AI means for the future of customer engagement.

Register to attend → buff.ly/n4FwoXO

#VerintAPACEngage #AILeadership #CXAutomation

🧠 Obscure Tip of the Week
🧠 8. Preload FAQ Answers into AI Support Context
Load your FAQ answers directly into the system prompt for your chatbot to reduce hallucinations and speed up accurate answers.
#AIChatbots #CustomerSupportAI #LLMIntegration #PromptCrafting #CXAutomation

Meet Gen AI Support by Aisa-X 🤖❤️

⚡ 24/7 instant answers
⚡ 70% faster resolutions
⚡ Automated tasks = free teams + happy customers

Smarter support starts now 👉 aisa-x.ai/gen-ai-suppo...

#GenAI #AIHelpdesk #SmarterSupport #CXAutomation

24/7 AI Satisfaction Agent for Real-Time Feedback & Retention 📊

💬 AI-powered Customer Satisfaction Chatbot
✅ Real-time micro-surveys
✅ Sentiment tracking + auto-ticket creation
✅ +30% response rate

👉 Explore: aisa-x.ai/ai-customer-...

#AiSAX #CustomerSuccess #AIChatbot #CXAutomation

Using bank branch workforce management to drive sales A version of this article first appeared in the March BAI Executive Report on Branches: Adapting for the modern customer. Inside the issue, you’ll find coverage on middleware upgrades to connect ATMs…

To drive revenue and better serve customers, banks need to rethink #WorkforcePlanning, shifting from historical staffing models to predictive ones, and aligning sales behaviours with real market opportunities.

buff.ly/NBRemIB

#BankingCX #WorkforceManagement #SalesEnablement #CXAutomation

Our annual State of Customer Experience report is here.

This year, we’ve identified 12 CX trends to help you validate what’s working and make better, data-backed decisions that drive real business results.

Get the full report here: buff.ly/66bilYX

#CXautomation #CXTrends #StateofCX

What does great #CX look like in action?

Connex + Verint are making it real with:

- Smart automation
- Proactive CX insights
- Seamless AI deployment

Shaping the future of customer experience—together.

Read on: buff.ly/gt38tRH

#CXAutomation #AIinCX

Customer Experience Automation: Beyond the Basics CXA encompasses the entire customer journey, from initial engagement to post-purchase support, ensuring a consistent and delightful experience at every stage. Continue reading...

#CustomerExperience #CXAutomation

Verint Agent Copilot Bots were named a Technology of the Year in the 2025 Excellence in Customer Service Awards, recognising our AI bots’ role in transforming customer service and delivering real AI business outcomes.

#CXAutomation #AIOutcomes #CustomerServiceExcellence

How do you deliver smarter CX and cut costs?

Halfords did it with Verint Knowledge Management.

✔️ 20% less contact centre workload
✔️ 50%+ digital enquiry resolution
✔️ 40% cost drop in Y1

Here's how 👉 buff.ly/9SECkmS

#CXAutomation #VerintAPAC

Our #CXAutomation helped streamline compliance, improve data security, and enhance adaptability to evolving regulations.

www.verint.com/case-studies...

#VerintAPAC #FinancialCompliance

In Conversation: How Agent Copilot Bots Deliver AI Business Outcomes Founder and President of DMG Consulting, Donna Fluss, discusses how agent copilot bots deliver outcomes such as improved productivity and enhanced customer + agent experiences.

www.verint.com/blog/in-conv...

#VerintAPAC #AI #ContactCentre #CXAutomation

Empower IT and Data Science Teams with Unique Behavioral Data Learn how Verint Platform and Engagement Data Hub help your IT and Data Science teams be more agile, making their analyses faster and more insightful.

IT & data science teams can leverage unique customer interaction data to improve AI models, optimise automation & drive better CX.

Smarter insights lead to more efficient, personalised experiences.

www.verint.com/blog/empower...

#VerintAPAC #AI #DataScience #CXAutomation

Revolutionize Your KM Capabilities with The Verint Knowledge Automation Bot See how the Verint Knowledge Automation Bot™ leverages AI for knowledge management and can quickly surface relevant information and create more efficient customer conversations.

The Verint Knowledge Automation Bot delivers AI-powered knowledge retrieval, enhancing CX and agent efficiency and increasing agent capacity by ~20%!

✅ Faster responses
✅ Smarter self-service
✅ Optimised workflows

🔗 www.verint.com/blog/revolut...

#VerintAPAC #KnowledgeManagement #AI #CXAutomation

🏆 Verint is on the Constellation Research ShortList™ for Digital Customer Service & Workforce Engagement Management, highlighting the role of AI-powered automation in transforming CX and workforce engagement.

#VerintAPAC #CXAutomation #DigitalCustomerService #WEM

📍 Live from Jakarta! Verint is proud to sponsor the 10th CX-DX Summit & Awards, bringing together CX & digital leaders to shape the future of CX AI & automation in Indonesia.

🔹 Great insights from our VIP dinner & expert sessions!

#CXAutomation #AIinCX #OpenCCaaS

iTWire - What’s topping CX Leaders’ 2025 New Year’s Resolutions? By Martyn Riddle, VP Marketing, Asia Pacific at Verint:  As the new year begins, CX leaders are setting resolutions to ensure their organisations thrive in 2025. And at a time when customer expec...

CX leaders must innovate or risk irrelevance—legacy systems won’t cut it. AI-powered automation & Open CCaaS are reshaping CX, and Verint is leading the way.

📢 Our APAC VP Marketing shares key CX trends for 2025 via iTWire 🔗 itwire.com/guest-articl...

#AIinCX #CXAutomation #OpenCCaaS

👋 Verint APAC is now on BlueSky!

Verint is the leading AI-powered Customer Experience platform, built to increase CX automation in your contact centre and lower costs.

Move on from AI experiments to AI business outcomes with our Open CX Platform.

#CXAutomation #AI