Santa Rosa staff outline options to shore up ‘Help to Others’ water-bill assistance program City staff told the Board of Public Utilities the Help to Others program is running a structural shortfall after telecom lease revenue declined; staff recommended reducing the fixed-charge subsidy to 75% to buy time, while board members urged exploring a 50% subsidy or adding participants with careful staffing-cost analysis.

Santa Rosa's vital Help to Others program faces a looming crisis as funding dwindles, leaving over 300 families waiting for assistance.

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