Share evidence, reflections, or lessons learned on AT service delivery transformation for this ICCHP 2026 session.
icchp.org/session/715/
#ICCHP26 #AssistiveTech #ServiceInnovation

Onlineformulare sind ein Fortschritt – aber für viele Nutzer immer noch eine Hürde. Der direkte Chatkanal senkt Barrieren und erhöht die Abschlussquote. #ConversionRate #UserExperience #ServiceInnovation #DigitalInsurance #InsurTech

Onlineformulare sind ein Fortschritt – aber für viele Nutzer immer noch eine Hürde.
Der direkte Chatkanal senkt Barrieren und erhöht die Abschlussquote.
#ConversionRate #UserExperience #ServiceInnovation #DigitalInsurance #InsurTech

Commerce City launches real-time crime center, plans mobile service unit pilot and EV waste fleet ribbon cutting City staff announced the real-time crime center is now live, previewed a mobile service unit pilot to take city services into neighborhoods by Q3, and said Republic Services will ribbon-cut its fully electric waste-collection fleet in Commerce City.

Commerce City is stepping into the future with a live real-time crime center and an innovative mobile service unit set to enhance community support!

Click to read more!

#CommerceCityAdamsCounty #CO #ServiceInnovation #CrimePrevention #CitizenPortal

📚 Neue Folge: Die KCS-Confidence Levels
WIP → Not Validated → Validated → Archived.
Warum diese Status so wichtig sind – und warum sie nichts mit Freigaben zu tun haben.

🎧 Jetzt reinhören: buff.ly/z5yyr0r #KCS #KnowledgeManagement #ServiceInnovation #ConfidenceModel

5 reasons to attend the #ServiceInnovation 2025 Review next week…

1. AI
2. Learn how global companies are *really* tackling #ServiceTransformation
3. AI
4. Sure you can catch the recording - but the live zoom chat is often the best part!
5. AI

Register ➡️ www.serviceinnovation.org/event/2025-y...

Why AI Projects Fail or Succeed (Beyond the Clickbait Numbers) YouTube video by Consortium for Service Innovation

In just 12 minutes (only 8 mins if you're a 1.5x kinda person)… get on the right track, and off the wrong track, to implement AI successfully!

#AISuccess #BeyondTheHype #ChangeManagement #ServiceInnovation

youtu.be/N7q8-MAZhAc

🎙️ Neue Podcast-Folge: Praktik 4 – Verbessern im #KCS
In dieser Episode lernst du drei Techniken kennen, mit denen Wissensartikel kontinuierlich verbessert werden: Reuse is Review, Flag It or Fix It und License to Modify.
🎧 Jetzt reinhören: buff.ly/CEpfibk
#Wissensmanagement #ServiceInnovation

Rethink. Reframe. Rebuild. I’ve had countless conversations with leaders of mid-sized service organizations. And underneath all the strategic discussions and market challenges, one essential question keeps coming up: How do we…

We’ve scaled for efficiency. But what did we lose along the way?

In our latest piece:
→ why growth ≠ well-being
→ how sensemaking helps
→ what leadership looks like now

No big answers. Just better questions.

#changeleadership #sensemaking #serviceinnovation

Dancer turned robotic restaurant star!

#Business #Restaurant #FoodTrend #ServiceInnovation #WaitressLife #ViralMarketing #dance

Fire Chief Kevin Edmonds details Austin Fire Department's transformative projects and achievements Fire Chief Kevin Edmonds highlights innovative projects and upcoming goals for the fire department.

Sterling Heights Fire Department is on the brink of a groundbreaking transformation with new initiatives to enhance emergency response and efficiency!

Click to read more!

#SterlingHeightsMacombCounty #MI #EmergencyResponse #ServiceInnovation #CitizenPortal #CommunitySafety

Transportation Commission evaluates vanpool program to address community gaps Commission explores vanpool solutions and identifies key community transportation gaps to address.

Urbandale officials are reimagining the vanpool program to bridge transportation gaps and enhance public transit for those who need it most.

Learn more here!

#UrbandalePolkCounty #IA #UrbandaleTransportation #CitizenPortal #CommunityAccess #PublicTransit #ServiceInnovation

Continuous value shaping: A boundary concept for innovating service innovation approaches - Electronic Markets Technological advancements and evolving value orientations reshape future value creation and pose new requirements for service innovation. While a variety of disciplines are developing new approaches ...

📣 New open-access article by ECDF Co-Chair Prof. Dr. Martin Gersch (@freieuniversitaet.bsky.social)

Continuous Value Shaping (CVS) – a collaborative approach to service innovation in digital & sustainable transformation.

🔗 Article: tinyurl.com/4hv3y9kn

#digitalfuture
#serviceinnovation

Aquant’s AI: Powering service teams and boosting efficiency Aquant Inc. uses artificial intelligence to support service teams in industries such as manufacturing, medical devices and industrial machinery. Its AI-driven approach helps teams work more efficiently...

Aquant’s AI: Powering service teams and boosting efficiency #Technology #Business #Other #AI #BusinessEfficiency #ServiceInnovation

I was pleased to chair a session on Industrial Services and Business Models at this year's RESER conference.

We had lively discussions on degrowth business models, energy communities, and the functional economy.

#reser2024 #service #serviceresearch #serviceinnovation #degrowth