#FirstDirect bank are usually quick on the phone if one has a problem but today they weren't and the phone message advised me to use 'message us' on the website. But the button isn't where it should be. So eventually I got through on the phone to the 'tech team' and was told it's because my […]
First Direct's online services are reportedly down for hundreds of users at the moment. Are you one of them? #FirstDirect #FirstDirectDown community.designtaxi.com/topic/17778-is-first-dir...
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After our current bank #firstdirect made trying to sort my son's banking absolutely impossible, and really didn't care, we'll be moving banks to
@nationwideuk.bsky.social
First Direct is reportedly down for many users at the moment. Are you one of them? #FirstDirect #FirstDirectDown
community.designtaxi.com/topic/16328-is-first-dir...
The cheek paying a paltry amount of interest in a savings account, then reduce it even more as if hsbc don’t make enough profit as it is ! #poorcustomerservice
#firstdirect #hsbc
#firstdirect @firstdirect congratulations on making an easy to use app, more complicated, good job I’m tech savvy, most septuagenarian’s I doubt are #poor #verypoor #overcomplicated #rubbish
Just spent 40 minutes on the phone with First Direct while they sorted out the mess. David was fantastic and sorted it all out for me. Much relief all around.
Hopefully, Just-Eat will not challenge the refund, but I will be curious to find out where the person ordered food to.
#FirstDirect
It's the traditional #payday banking collapse as #Nationwide, #FirstDirect, #Lloyds and #Halifax all confirm issues with their online banking systems on Friday morning, leaving many customers without access to funds. Is that acceptable?
Just when you're about to change banks, they really come through with something 'juicy'... 🤨
Bet that cost you about 150 times the refund value to send this 🤭 #FirstDirect
#FirstDirect will happily let 91 yr old die rather than engage with issue of a blocked card they have blocked. Also leave an 86 yr old without funds in Durban. You are a disgrace
Wow @firstdirect you rock they have been at it again with help from HSBC these companies have been cracking on holding workshops within the business of Leeds and Hamilton area . A big shout out to Rachel for organising this all .
#firstdirect #hsbc #teamwork @firstdirect @hsbc_uk #leeds #hamilton
Absolutely incredible night watching the Queen of Yorkshire on her home turf 🥰 #janemcdonald #leedsarena #firstdirect
Had to phone #firstdirect today. They answered the phone in one ring - English (well UK) bassed call centres. Can't get better than that.
Given up trying to set up online banking on #Santander and #NatWest. Please both learn from #FirstDirect. #unusability #userhostile #uxfail
