Experience debt builds quietly as products scale.
At Garofalo UX, we help teams identify friction early, align workflows, & map real user journeys, so products scale with clarity, not complexity.
#UserExperience #UXStrategy #ProductStrategy #DigitalExperience #ProductLeadership #HumanCenteredDesign

Carnegie Mellon University recently featured Humotech in a story on startups translating research into practical healthcare tools.

@cmu.edu recently featured #Humotech in a story on startups translating #research into practical #healthcare tools.

Read more here: buff.ly/pDP6Dba

#Prosthetics #WearableRobotics #PatientCenteredCare #HealthcareInnovation #CMU #MedicalDevices #Rehabilitation #HumanCenteredDesign #MobilityCare

🛡️IMSPARK: Insurance That Protects People and Places🛡️

#ClimateRisk, #FinancialProtection, #HumanCenteredDesign, #IMSPARK, #InclusiveFinance, #PacificResilience, #PersonalInsurance, #PI-SIDS

imaginepacific.substack.com/p/imspark-in...

🛡️IMSPARK: Insurance That Protects People and Places🛡️

#ClimateRisk, #FinancialProtection, #HumanCenteredDesign, #IMSPARK, #InclusiveFinance, #PacificResilience, #PersonalInsurance, #PI-SIDS

imaginepacific.substack.com/p/imspark-in...

The Role of Digital Tools in Meeting the Needs of Adults With Tourette Syndrome: A Human-Centered Design Approach Background: Individuals with tic disorders (TDs) have access to a small but growing number of digital tools (such as apps and websites) for tic management and support. While prior work has shown promise for these tools, they have traditionally been designed by researchers first and evaluated by members of the TD community after tool development is complete. A human-centered design process targeting this domain has the potential to reveal new insights relevant to the development of future tools. We seek to establish a preliminary understanding of how the TD community uses and perceives current resources for tic management and support as well as their overall concerns and needs in this area. Objective: This study aimed to explore the design potential of future digital tools for helping adults manage their tics by gathering an initial set of needs and requirements from adult members of the TD community in the United States. Methods: An online survey was distributed via TD community groups and also via TD clinicians and researchers in the United States. The survey contained a combination of dichotomous, multiple-choice, and open-ended questions, with opportunities for participants to specify how they currently receive support, rank their preferred features and requirements, and express their needs and concerns relevant to future work. Qualitative responses were analyzed with inductive thematic analysis. Results: Most respondents typically sought answers from digital platforms first (124/158, 78.5%) when confronting a question about their tics. Even so, only 18.4% (29/158) reported having previously used a digital tool to help with their tics or any other aspect of their health. Simultaneously, 88.9% (136/153) indicated that they would be very (81/153, 52.9%) or somewhat (55/153, 35.9%) likely to use a digital tool designed for adults with tics. Of those listing concerns (42/158, 26.6%), common reported concerns included the tool being too time-consuming, difficult to use, or generally not meeting accessibility standards. When asked to rank the one feature of a digital tool that they believed to be most important, tic monitoring (66/154, 42.9%) and trigger monitoring (54/154, 35.1%) were among the most popular requested features as opposed to other options, such as information gathering, reminders to practice a therapeutic skill or take medicine, social support, or opportunities to share their story. While screen navigation was most preferred, results indicated that a multimodal design overall would support the most users. Conclusions: Our study participants reported a lack of useful technology for tic management and indicated a need for accessible tools to assist in tic and trigger monitoring in particular. Other concerns included that new tools would be difficult to use or learn due to tics. Findings suggest a cautious excitement for future digital tools in this area.

JMIR Formative Res: The Role of Digital Tools in Meeting the Needs of Adults With Tourette Syndrome: A Human-Centered Design Approach #TouretteSyndrome #TicDisorders #DigitalHealth #HumanCenteredDesign #MentalHealthAwareness

Shakespeare Was the First Product Manager By Bradley Schgrin

Shakespeare Was the First Product Manager

shorturl.at/f8sU3
#ProductManagement #Leadership #Agile #DigitalTransformation #BusinessPsychology #RoadmapDesign #HumanCenteredDesign #StakeholderAlignment

How AI Agents Can Co-Design Human Experiences in Smart Cities |... Designing the Future of Smart Cities with AI Agents, Automation, and Human-Centric Insights Smart cities are no longer just futuristic visions. Participatory design frameworks combined with an intuiti...

From shaping customer journeys to personalizing smart environments, AI is starting to co-design alongside humans rather than simply respond to commands. That shift changes everything.
Read here:
blogingrace.com/blogs/45748/...
#AIAgents #HumanCenteredDesign #SmartTechnology #Innovation #FutureOfAI

Next week we’re back in person at Microsoft NERD Center 🚀

Mia Zhang on Designing Human-Centered AI in Healthcare.

We’re excited to reconnect with familiar faces and welcome new members into the room.

#BOSHUG #HealthcareAI #BostonTech #HumanCenteredDesign #HealthTech #communityrocks #communityluv

Arrivals stick with people. Stressful, confusing entries are remembered just as much as clear, welcoming ones. Those first moments shape trust and community experience long after the visit. Design arrival with people in mind.

#communityimpact #arrivalexperience #humancentereddesign #parkingnsites

Candy Land: The Game Built From Empathy, Not Strategy Candy Land isn’t the kind of game anyone thinks too hard about.

Candy Land: The Game Built From Empathy, Not Strategy
shorturl.at/qD4NG
#DesignThinking
#HumanCenteredDesign
#InnovationHistory
#HiddenStories
#UnexpectedOrigins
#ChildhoodCulture
#GameDesign

Candy Land: The Game Built From Empathy, Not Strategy Candy Land isn’t the kind of game anyone thinks too hard about.

Candy Land: The Game Built From Empathy, Not Strategy

shorturl.at/UzQXl

#DesignThinking
#HumanCenteredDesign
#InnovationHistory
#HiddenStories
#UnexpectedOrigins
#ChildhoodCulture
#GameDesign

How to stay human-centered when you can’t talk to users Nothing beats hearing firsthand what users need, expect, and struggle with. Unfortunately, that’s not always possible — at least not as directly or as often as we’d like. Maybe there’s no budget. Mayb...

Nothing beats talking to users. But when you can’t, you don’t have to give up on a human-centered approach. @mollyyy.bsky.social explains 👉 lastcallmedia.com/blog/how-sta... #HumanCenteredDesign #CivicTech #UserResearch

What if healthcare branding began with empathy instead of assumptions?

Designing with care starts by simplifying complexity, honoring diverse experiences, and meeting people where they are, every step of the way.

Learn more here: www.abravenew.com/contact
#HealthcareBranding #HumanCenteredDesign

Designing a Case Management Mobile Health App for Violence Intervention Programs: Mixed Methods Human-Centered Design Study Background: Hospital-based violence intervention programs (HVIPs) have shown promise in mitigating the effects of violence, but their impact is limited by time constraints and inefficient practices faced by the Violence Prevention Professionals (VPPs) who function as case managers. Mobile health applications (mHealth apps) offer the potential to enhance communication and service delivery between VPPs and clients, but few have been specifically designed for vulnerable populations. Objective: To design a mHealth app to improve communication and access to resources between survivors of violence and their VPPs using Human-Centered Design (HCD) and iterative prototyping methods. Methods: HCD methodology was used, including rounds of Participatory Design, Low-fidelity Prototype Testing, and High-fidelity Prototype Testing. The Participatory Design phase included in-depth interviews and co-design, followed by inductive qualitative analysis to inform the mHealth app’s initial low-fidelity design. The Low-fidelity Prototype Testing phase included in-depth interviews with probing questions about the low-fidelity design, followed by inductive qualitative analysis to inform the mHealth app’s initial high-fidelity design. The High-fidelity Prototype Testing phase utilized the Rapid Iterative Testing and Evaluation (RITE) method and inductive qualitative analysis to rapidly collect and integrate VPP feedback into the mHealth app’s final design approved for implementation. Results: Eight VPPs participated in three rounds of testing and feedback. Participatory Design identified four key themes: (1) trust, (2) personal connection, (3) tailored resource curation, and (4) management of administrative burdens. Low-fidelity Prototype Testing identified three additional key themes: (5) intuitive and comprehensive design, (6) dynamic journey and sense of progress, and (7) standardization of verbiage and design choices. High-fidelity Prototype Testing through RITE identified 181 actionable issues, with 133 addressed, achieving a 73% impact ratio (used to measure the effectiveness of #usability improvements). High-fidelity Prototype Testing identified nine key themes, reaffirming five themes from prior testing sessions (theme 2, theme 3, theme 5, theme 6, and theme 7), and uncovering four novel themes: (8) control over boundaries, (9) celebration of client successes, (10) client empowerment, and (11) warm hand-off. The final mHealth app version adapted from 3 low-fidelity digital representations (wireframes) to 25 high-fidelity wireframes of a mHealth app to support case management. Conclusions: The combination of HCD and RITE methodologies resulted in a mHealth app tailored to the needs of VPPs working with survivors of violence. This approach may be transferable to the development of other mHealth apps for specialized populations, though further research with larger samples would be needed to establish generalizability. Clinical Trial: N/A

JMIR Formative Res: Designing a Case Management Mobile Health App for Violence Intervention Programs: Mixed Methods Human-Centered Design Study #MobileHealth #ViolenceIntervention #HumanCenteredDesign #HealthApp #CaseManagement

Usability, Accessibility, and Inclusivity Usability makes your product easy to use. Accessibility removes barriers so everyone can use it. Inclusivity ensures it's designed for the full spectrum of human diversity from the start. Together, th...

Usabilité, accessibilité, inclusivité : trois concepts clés pour un design vraiment centré sur l’humain.
#UX #Design #HumanCenteredDesign #Accessibilité #Inclusivité

uxmag.com/articles/usa...

You do not need louder AI tools. You need steadier environments where people can think. #CalmTech #HumanCenteredDesign #AIFluency

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign

A fascinating touch-based digital exhibit where a virtual koi responds to human interaction. Moments like these show how tech can make learning playful and memorable.

#EdTech #InteractiveLearning #DigitalArt #Tokyo #Japan #ImmersiveTech #HumanCenteredDesign #Innovation #AI

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign

Article image

What is Temporal Design Thinking?

"Follow the rhythm of the actor and how their needs and goals change both in context and over time."

medium.com/@cranfordteague/what-is-...

#DesignThinking

#Innovation

#HumanCenteredDesign