An example of a simple switch that can open up your thinking about customer service.
#switchthinking

I love the idea of micro learning. Short, bite size chunks of information. It’s often more engaging, interactive and time efficient.
It’s why in switch thinking I talk about 2 minute switches.

#switchthinking
#microlearning

Switch off: Perfection

Switch on: Progress

Try this simple #switch thinking template for 2 minutes as no see what happens.

#switchthinking

In helping people perform better at key moments we often focus on the before and after stages. What if we also focused on the during? The moments that make the real difference by using tools such as #Switch Thinking.

#switchthinking

Novak Djokovic is what I call being in Box Mode; efficient, precision, mistake free

Carlos Alcaraz is what I call being in Ball Mode; fun, Playful, imaginative

The two modes I use in #Switch Thinking

#switchthinking

Playing with a new book cover - what do you think?

#switchthinking #switchyourthinking

For 2 minutes;

Switch Off : the safe option

Switch On: the scary option

What emerges?
#switch #switchthinking

My 2 minute switches.
#switchthinking #switches

Many biologists, medical specialists, and genetic scientists still perceive living bodies as defending "units".

But porosity is the reality. Symbiosis, immunity and the microbiome are only as good as they are "capable". And there are all kinds of hits on them.

#SwitchThinking

I bring along a ball for each person in my Switch Thinking workshops. It makes it fun, more #creative , tactile and reinforces the idea of switching to Ball Mode.
#switchthinking

Sometimes you get #stuck. Often all you need is to switch your thinking. For example,
What is a 1% improvement?
Switch
What will make a 100% difference?

#getunstuck #switchthinking

Being in Box Mode - rational, step by step, incremental and comfortable steps forward.

#switchyourthinking
#switchthinking

I developed a concept called Switch Thinking. It’s based on an insight watching #bilingual people switch languages. If you could learn to do this why not switch your thinking?
#switchthinking